evaluagent Expands Management Team with Strategic Hires in Sales, Customer Success and Product Marketing
NEW YORK, Dec. 18, 2023 /PRNewswire-PRWeb/ -- evaluagent, a global leader in contact center quality assurance and performance improvement software, today announced several strategic hires, aimed at solidifying the company's position and demonstrating its leadership in the Customer Experience (CX) arena.
- "Expanding our team with some of the industry's top talent will help us solidify our position more quickly."
- Charlotte Bohlman , a global SaaS leader with more than a decade of experience in customer success, operations and technology, is now evaluagent's Director of Global Customer Success.
- Most recently, Edmonson served as Director of Product & Marketing Operations at RedBox, where she was promoted to the executive team for her successful leadership of global marketing.
- While there, she expanded her role to lead product management, translating the product strategy and vision to delivery and execution.