VCC

SPOKANE VIVACITY CARE CENTERS NOW PART OF KINWELL MEDICAL GROUP

Retrieved on: 
Tuesday, September 13, 2022

Spokane, Wash., Sept. 13, 2022 (GLOBE NEWSWIRE) -- Today, all Vivacity Care Center (VCC) clinics in Spokane became part of Kinwell Medical Group, a new primary care option for Premera Blue Cross and LifeWise Health Plan of Washington members.

Key Points: 
  • Spokane, Wash., Sept. 13, 2022 (GLOBE NEWSWIRE) -- Today, all Vivacity Care Center (VCC) clinics in Spokane became part of Kinwell Medical Group, a new primary care option for Premera Blue Cross and LifeWise Health Plan of Washington members.
  • In 2021, Premera and Kinwell announced a collaboration to improve access to primary care in Washington.
  • To bring consistency and clarity to this system, the four VCC locations in Spokane will be rebranded as Kinwell clinics.
  • The transition of the Spokane clinics continues our mission at Kinwell to address the gap in access to timely primary care throughout our communities, said Dr. Mia Wise, chief medical officer at Kinwell.

Barry Callebaut Group Chooses Vonage Contact Center to help Deliver an Enhanced Customer Experience

Retrieved on: 
Thursday, September 8, 2022

"Vonage Contact Center for Salesforce will enable our EMEA customer care agents to manage enquiries, benefit from actionable insights and drive a better overall customer and employee experience," comments Magali Wauters, Customer Experience Training Manager at Barry Callebaut.

Key Points: 
  • "Vonage Contact Center for Salesforce will enable our EMEA customer care agents to manage enquiries, benefit from actionable insights and drive a better overall customer and employee experience," comments Magali Wauters, Customer Experience Training Manager at Barry Callebaut.
  • "Vonage has provided us with a single, flexible and scalable cloud communications solution that will help us deliver a consistent and personalized customer experience at every touchpoint."
  • Vonage delivers a unified, end-to-end communication experience because it owns the entire technology stack, from contact centers to unified communications, to APIs and AI.
  • "Additionally, the Vonage Contact Center solution was implemented during the pandemic, when we weren't able to meet our Vonage team physically," comments Tom Van Lierde, Senior Business Analyst at Barry Callebaut.

Barry Callebaut Group Chooses Vonage Contact Center to Help Deliver an Enhanced Customer Experience

Retrieved on: 
Thursday, September 8, 2022

"Vonage Contact Center for Salesforce will enable our EMEA customer care agents to manage enquiries, benefit from actionable insights and drive a better overall customer and employee experience, comments Magali Wauters, Customer Experience Training Manager at Barry Callebaut.

Key Points: 
  • "Vonage Contact Center for Salesforce will enable our EMEA customer care agents to manage enquiries, benefit from actionable insights and drive a better overall customer and employee experience, comments Magali Wauters, Customer Experience Training Manager at Barry Callebaut.
  • Vonage has provided us with a single, flexible and scalable cloud communications solution that will help us deliver a consistent and personalised customer experience at every touchpoint.
  • Barry Callebaut chose Vonage for its deep Salesforce integration, omnichannel capabilities, and secure, reliable customer interactions.
  • Vonage delivers a unified, end-to-end communication experience because it owns the entire technology stack, from contact centres to unified communications, to APIs and AI.

VCC Study Reveals IP-Based Remotes Using Smartphones Can Have Significant Impact on TV Newsroom Speed and Competitive Capability

Retrieved on: 
Wednesday, September 7, 2022

PALISADES, N.Y., September 07, 2022 /PRNewswire-PRWeb/ -- The Video Call Center, LLC (VCC), a leading developer and provider of smartphone and laptop-based IP video remote technology and services, has released a new study called "New management technology for video remotes drives change across TV News production." The report explores the steps taken by a major cable news organization that quantifiably improved its ability to create content using remotes from smartphones and laptops by:

Key Points: 
  • The report uses testing data from nearly a year of on-air production to compare the organization's legacy IP remote workflow to a modernized process using VCC's AirFirst platform.
  • Among the findings in the report:
    Execution time has been reduced by more than 76%, creating thousands of hours of improved efficiency.
  • An increase of 267% in the number of air calls made reflects an increase in the quantity of content being produced.
  • Examples of programs and complete information about the VCC are available at http://www.thevcc.tv .

Video Call Center Intellectual Property Split into Video River Group

Retrieved on: 
Friday, August 26, 2022

PALISADES, N.Y., Aug. 26, 2022 /PRNewswire-PRWeb/ -- Patents and other intellectual property developed by The Video Call Center, LLC (VCC), has been split off into a new company, Video River Group LLC. Both are wholly owned by Wolzien LLC.

Key Points: 
  • Patents and other intellectual property developed by The Video Call Center, LLC (VCC), has been split off into a new company, Video River Group LLC.
  • PALISADES, N.Y., Aug. 26, 2022 /PRNewswire-PRWeb/ -- Patents and other intellectual property developed by The Video Call Center, LLC (VCC), has been split off into a new company, Video River Group LLC.
  • The portfolio assigned to Video River Group includes two dozen granted patents in 16 countries and the European Union, trademarks, and software that has driven nearly thirty thousand smartphone remotes to air through VCC services.
  • "Video River Group will explore other options while VCC continues to operate under a non-exclusive license for news, sports, entertainment, and corporate production."

KBRA Assigns Preliminary Ratings to Velocity Commercial Capital 2022-4 (VCC 2022-4)

Retrieved on: 
Thursday, August 4, 2022

KBRA assigns preliminary ratings to 12 classes of Velocity Commercial Capital 2022-4 (VCC 2022-4) mortgage-backed certificates.

Key Points: 
  • KBRA assigns preliminary ratings to 12 classes of Velocity Commercial Capital 2022-4 (VCC 2022-4) mortgage-backed certificates.
  • VCC 2022-4 is a $333.5 million securitization collateralized by 782 small balance commercial loans secured by 858 residential rental or commercial real estate (CRE) properties.
  • The pool is comprised of 779 fixed rate mortgages (99.4% of the total pool) and 3 adjustable-rate mortgages (0.6%).
  • The loans have an average outstanding principal balance of $426,531 and range from $62,500 (

Infinix Launches Cutting-Edge Industry Leading 3D Vapour Cloud Chamber Liquid Cooling Technology

Retrieved on: 
Friday, July 22, 2022

SHANGHAI, July 22, 2022 /PRNewswire/ --Today, Infinix officially launched its revolutionary 3D Vapor Cloud Chamber (3D VCC) Liquid Cooling Technology.

Key Points: 
  • SHANGHAI, July 22, 2022 /PRNewswire/ --Today, Infinix officially launched its revolutionary 3D Vapor Cloud Chamber (3D VCC) Liquid Cooling Technology.
  • As the 5G era poses new challenges to the heat dissipation technique, technology development drives innovations from traditional heat pipes to VC, a leap from line to surface basis, and now further upgrades from a flat surface to a three-dimension basis to form Infinix 3D Vapor Cloud Chamber Liquid Cooling.
  • When compared with traditional VC design, the 3D Vapor Cloud Chamber Liquid Cooling Technology come a long way forward.
  • Together, these key components make up Infinix's self developed 3D Vapor Cloud Chamber Liquid Cooling Technology.

Infinix Launches Cutting-Edge Industry Leading 3D Vapour Cloud Chamber Liquid Cooling Technology

Retrieved on: 
Friday, July 22, 2022

SHANGHAI, July 22, 2022 /PRNewswire/ --Today, Infinix officially launched its revolutionary 3D Vapor Cloud Chamber (3D VCC) Liquid Cooling Technology.

Key Points: 
  • SHANGHAI, July 22, 2022 /PRNewswire/ --Today, Infinix officially launched its revolutionary 3D Vapor Cloud Chamber (3D VCC) Liquid Cooling Technology.
  • As the 5G era poses new challenges to the heat dissipation technique, technology development drives innovations from traditional heat pipes to VC, a leap from line to surface basis, and now further upgrades from a flat surface to a three-dimension basis to form Infinix 3D Vapor Cloud Chamber Liquid Cooling.
  • When compared with traditional VC design, the 3D Vapor Cloud Chamber Liquid Cooling Technology come a long way forward.
  • Together, these key components make up Infinix's self developed 3D Vapor Cloud Chamber Liquid Cooling Technology.

Digital Banking and Payments Start-up Revolut Partners with Vonage to Improve Customer Service Experience

Retrieved on: 
Tuesday, June 14, 2022

HOLMDEL, N.J., June 14, 2022 /PRNewswire/ -- Vonage (Nasdaq: VG), a global leader in cloud communications helping businesses accelerate their digital transformation, today announced that global financial super app Revolut has selected the Vonage Contact Center (VCC) for Salesforce solution to improve communications with customers.

Key Points: 
  • Revolut has chosen Vonage to drive customer engagement and create the best possible experience from anywhere.
  • Reggie Scales, Senior Vice President, Applications Group for Vonage, said, "We are pleased that Revolut has chosen Vonage to drive customer engagement and create the best possible experience from anywhere.
  • Matthew Acton Davis, Global Head of Sales at Revolut said, "We are delighted to bring Vonage's solutions to Revolut.
  • Its flexible and scalable cloud communications solution will help us to provide a consistent and personalized customer experience."

Digital Banking and Payments Start-up Revolut Partners With Vonage to Improve Customer Service Experience

Retrieved on: 
Tuesday, June 14, 2022

The Vonage partnership will provide Revolut agents the ability to route calls to one another to successfully deal with any customer issues and customise dashboards with real-time performance data and analytics.

Key Points: 
  • The Vonage partnership will provide Revolut agents the ability to route calls to one another to successfully deal with any customer issues and customise dashboards with real-time performance data and analytics.
  • Reggie Scales, Senior Vice President, Applications Group for Vonage, said, We are pleased that Revolut has chosen Vonage to drive customer engagement and create the best possible experience from anywhere.
  • Matthew Acton Davis, Global Head of Sales at Revolut said, "We are delighted to bring Vonages solutions to Revolut.
  • Its flexible and scalable cloud communications solution will help us to provide a consistent and personalised customer experience.