VCC

Vonage Introduces 'Conversations for Salesforce' for Seamless Customer Journeys across Channels, Processes and Organisations

Retrieved on: 
Wednesday, September 13, 2023
Marketing, Communications, Apps, Applications, Technology, Mobile, Wireless, Telecommunications, Cloud, WhatsApp, Industrial and production engineering, EVP, Lead, MMS, IS, VCC, SMS, Mobile phone, Sales, Ericsson, Salesforce, Vonage

With 30 percent of consumers claiming messaging apps are their most-used method for communicating with businesses, Vonage 'Conversations for Salesforce' will help businesses increase customer interactions, improve customer experience with personalised conversations, and optimise productivity.

Key Points: 
  • With 30 percent of consumers claiming messaging apps are their most-used method for communicating with businesses, Vonage 'Conversations for Salesforce' will help businesses increase customer interactions, improve customer experience with personalised conversations, and optimise productivity.
  • With Salesforce as a single source of truth for customer data, users can participate in a conversation and access the entire customer history.
  • Response-handling can also be automated with chatbots or routed automatically to the right agent or organisation to enable fast resolution.
  • With Vonage 'Conversations for Salesforce', Thunder Funding has now enabled two-way conversations and can send more than 5,000 messages per day to customers and prospects.

Everbridge 360™ Revolutionizes the Management of Critical Events with Industry’s Most Comprehensive and Unified Interface

Retrieved on: 
Tuesday, September 12, 2023
Public Policy, Government, Software, Networks, Public Safety, Technology, Apps, Applications, Other Technology, Security, Face, Exchange, Communication, Intelligence, Multimedia, Organization, Risk, CEM, VCC, GSX, Everbridge, Safety, Risk management, Video game, Typesetting, Collaboration

Everbridge 360 empowers organizations to more effectively manage critical events, minimize communication delays, and improve overall operational resilience through the industry’s most advanced and unified dashboard.

Key Points: 
  • Everbridge 360 empowers organizations to more effectively manage critical events, minimize communication delays, and improve overall operational resilience through the industry’s most advanced and unified dashboard.
  • Everbridge 360 introduces the industry’s most comprehensive, unified view, providing unparalleled intelligence and innovative capabilities to manage critical events seamlessly.
  • Minimized Errors in Communication: Everbridge 360 mitigates the risk of errors in sending communications, enhancing accuracy and reliability during critical situations.
  • Customizable Critical Event Configuration: Tailor critical events to your organization's unique needs and leverage Everbridge pre-defined event categories for seamless incident response to any situation.

Vonage Introduces 'Conversations for Salesforce' for Seamless Customer Journeys across Channels, Processes and Organizations

Retrieved on: 
Wednesday, September 13, 2023
Cloud, WhatsApp, Industrial and production engineering, EVP, Lead, MMS, IS, VCC, SMS, Mobile phone, Sales, Ericsson, Salesforce, Vonage

HOLMDEL, N.J., Sept. 13, 2023 /PRNewswire/ -- Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation and a part of Ericsson (NASDAQ: ERIC), has launched Vonage 'Conversations for Salesforce', a configurable omnichannel messaging app powered by the Vonage Communications Platform, enabling businesses to serve customers directly from the Salesforce platform and delivering exceptional customer engagements, whilst blending bot and Vonage Contact Center (VCC) agent interactions.

Key Points: 
  • With 30 percent of consumers claiming messaging apps are their most-used method for communicating with businesses, Vonage 'Conversations for Salesforce' will help businesses increase customer interactions, improve customer experience with personalized conversations, and optimize productivity.
  • With Salesforce as a single source of truth for customer data, users can participate in a conversation and access the entire customer history.
  • Response-handling can also be automated with chatbots or routed automatically to the right agent or organization to enable fast resolution.
  • With Vonage 'Conversations for Salesforce', Thunder Funding has now enabled two-way conversations and can send more than 5,000 messages per day to customers and prospects.

Sandbox Banking and Five9 Announce Expansion of Partnership, connecting IVA to Banking Cores with Sandbox Banking Glyue™

Retrieved on: 
Wednesday, August 16, 2023
Communication, Partnership, API, CX, Organization, VCC, ISV, NYSE, Automation, Bank, Fiserv

BOSTON, Aug. 16, 2023 /PRNewswire/ -- Sandbox Banking, who is accelerating digital transformation for banks and credit unions and is a preferred interoperability layer connecting banking software and systems to fintech platforms through Glyue, the iPaaS banking integration and automation solution, today announced the expansion of its partnership with Five9, the intelligent CX platform provider.

Key Points: 
  • Sandbox Banking seamlessly connects customer experience systems to fintechs via its Glyue API builder.
  • The Five9 intelligent CX platform provides a comprehensive suite of solutions for orchestrating fluid customer experiences.
  • Sandbox Banking's Glyue directly receives communication from the Five9 intelligent CX platform to enable direct communication with banking cores.
  • This makes working with your banking data in the Five9 IVA seamless.

Tokenovate and GMEX ZERO13 Enable Execution of World's First Smart Legal Contract for Voluntary Carbon Credit Derivatives Trades using ISDA Definitions

Retrieved on: 
Wednesday, May 31, 2023
Carbon, Heart, Partnership, Uniform Law Commission, Registry, International Swaps and Derivatives Association, Blockchain, DLT, ISDA, Research, UCR, Indian stock exchange, FMI, Law commission, Map, VCC, OTC, Smart, Methane, Growth, Ecosystem, Security (finance), Commodity, BSV, Cryptocurrency, Financial adviser, Savli

SECDEX was connected to the Universal Carbon Registry (UCR), where the VCCs are registered via the ZERO13 Hub.

Key Points: 
  • SECDEX was connected to the Universal Carbon Registry (UCR), where the VCCs are registered via the ZERO13 Hub.
  • Hirander Misra, CEO of GMEX Group and ZERO13 commented: "We are delighted to partner with Tokenovate to execute and settle the first ever trades using the ISDA VCC definitions on SECDEX, underpinned by BSV Blockchain smart contract capabilities."
  • We're very pleased Tokenovate and its partner ZERO13 have used the 2022 ISDA Verified Carbon Credit Transactions Definitions and the Common Domain Model to create a smart legal contract for VCC trades.
  • Tokenovate and ZERO13 will continue to collaborate to facilitate VCC trades using DLT-based smart legal contracts, incorporating the 2022 ISDA Verified Carbon Credit Transactions Definitions alongside its globally adopted standards and digital tools.

Everbridge Announces Second Quarter 2023 Financial Results

Retrieved on: 
Tuesday, August 8, 2023
Security, Technology, Mobile, Wireless, Software, Networks, Internet, Partnership, United Nations, Private, United Nations Office for Disaster Risk Reduction, Wildfire, International Telecommunication Union, GAAP, Multimedia, ARISE, Sendai Framework for Disaster Risk Reduction, ITU, EBITDA, UNDRR, CEM, VCC, Smoke, ARR, Everbridge, Private sector, Management, Video game, Commercial property

Everbridge , Inc. (Nasdaq: EVBG), the global leader in critical event management (CEM) and national public warning solutions, today announced its financial results for the second quarter ended June 30, 2023.

Key Points: 
  • Everbridge , Inc. (Nasdaq: EVBG), the global leader in critical event management (CEM) and national public warning solutions, today announced its financial results for the second quarter ended June 30, 2023.
  • Revenue for the second quarter was up 7% year-over-year to $110.6 million, and GAAP net loss improved to $(15.1) million from $(36.2) million.
  • View the full release here: https://www.businesswire.com/news/home/20230808851775/en/
    “We delivered solid second quarter results as we continue to improve our overall operating efficiency,” said David Wagner, President and CEO of Everbridge.
  • Based on information available as of today, Everbridge is issuing guidance for the third quarter and full year 2023 as indicated below.

KBRA Assigns Preliminary Ratings to Velocity Commercial Capital 2023-3 (VCC 2023-3)

Retrieved on: 
Wednesday, August 2, 2023
Professional Services, Finance, KBRA, CRE, VCC, Real estate

KBRA assigns preliminary ratings to nine classes of Velocity Commercial Capital 2023-3 (VCC 2023-3) mortgage-backed certificates.

Key Points: 
  • KBRA assigns preliminary ratings to nine classes of Velocity Commercial Capital 2023-3 (VCC 2023-3) mortgage-backed certificates.
  • VCC 2023-3 is a $263.5 million securitization collateralized by 774 small balance commercial loans secured by 909 residential rental or commercial real estate (CRE) properties.
  • The pool is comprised of 660 fixed rate mortgages (89.0% of the total pool) and 114 adjustable-rate mortgages (11.0%).
  • The loans have an average outstanding principal balance of $340,386 and range from $16,588 (

Contact Center Software Market worth $109.7 billion by 2028 - Exclusive Report by MarketsandMarkets™

Retrieved on: 
Monday, July 31, 2023
Cloud, Unify, Microsoft, Open Collaboration Services, Atos, API, NICE, Automation, Human, Unified, OpenAI, Organization, VCC, CRM, CCS, Growth, UCC, SMS, Social media, COVID-19, Contact lens, ML, Communication, Azure, Salesforce, SME, IBM, Unified communications, Partnership, Verizon Business, Key (company), CX, Intelligence, Amazon Web Services, AI, AWS, Network equipment provider, Online shopping, Sales, Video game, Tutoring, Medical device, Customer service, Vonage, EU, Verizon Communications, Avaya, Genesys, Mitel

The Contact Center Software Market includes regional segmentation into Europe, Asia Pacific, North America, the Middle East and Africa, and Latin America.

Key Points: 
  • The Contact Center Software Market includes regional segmentation into Europe, Asia Pacific, North America, the Middle East and Africa, and Latin America.
  • As per region, North America accounts for the largest market share in the global Contact Center Software Market in 2023, and this trend will persist during the forecast period.
  • To profile the key players of the Contact Center Software Market and comprehensively analyze their market size and core competencies.
  • To track and analyze the competitive developments, such as new product launches; product enhancements; partnerships & collaborations; and acquisitions; in the Contact Center Software Market globally.

Contact Center Software Market worth $109.7 billion by 2028 - Exclusive Report by MarketsandMarkets™

Retrieved on: 
Monday, July 31, 2023
Cloud, Unify, Microsoft, Open Collaboration Services, Atos, API, NICE, Automation, Human, Unified, OpenAI, Organization, VCC, CRM, CCS, Growth, UCC, SMS, Social media, COVID-19, Contact lens, ML, Communication, Azure, Salesforce, SME, IBM, Unified communications, Partnership, Verizon Business, Key (company), CX, Intelligence, Amazon Web Services, AI, AWS, Network equipment provider, Online shopping, Sales, Video game, Tutoring, Medical device, Customer service, Vonage, EU, Verizon Communications, Avaya, Genesys, Mitel

The Contact Center Software Market includes regional segmentation into Europe, Asia Pacific, North America, the Middle East and Africa, and Latin America.

Key Points: 
  • The Contact Center Software Market includes regional segmentation into Europe, Asia Pacific, North America, the Middle East and Africa, and Latin America.
  • As per region, North America accounts for the largest market share in the global Contact Center Software Market in 2023, and this trend will persist during the forecast period.
  • To profile the key players of the Contact Center Software Market and comprehensively analyze their market size and core competencies.
  • To track and analyze the competitive developments, such as new product launches; product enhancements; partnerships & collaborations; and acquisitions; in the Contact Center Software Market globally.

KlariVis Celebrates Newest Partnerships Amidst 224% Client Growth

Retrieved on: 
Monday, June 12, 2023
Software, Data Analytics, Finance, Banking, Data Management, Professional Services, Technology, Fintech, First National Bank, Quality of life, Dignity, Respect, CDFI, VCC, Community development financial institution, Growth, Community development, Opportunity Bank Uganda Limited, Financial management, Environment, Bank, Credit, Sales, Cryptocurrency, Management

These banks vary in size, core systems and tech stacks, highlighting the versatility and appeal of the KlariVis platform.

Key Points: 
  • These banks vary in size, core systems and tech stacks, highlighting the versatility and appeal of the KlariVis platform.
  • With a comprehensive and intuitive platform built by former bank leaders, KlariVis has experienced 224% client growth within the last 12 months and continues to partner with financial institutions at a record pace.
  • The newest banks to select KlariVis as their data partner include:
    North Dallas Bank & Trust, Co. in Texas with $1.7B in assets
    These ten banks will use the actionable data served up by KlariVis to drive their institutions forward with purpose.
  • We can now leverage our data using KlariVis to increase revenues, improve client loyalty and engagement, and become more efficient, thus potentially lowering future operating expenses.