Universum

Valmet ranked as the most attractive employer in Finland among engineering professionals

Retrieved on: 
Tuesday, September 19, 2023

ESPOO, Finland, Sept. 19, 2023 /PRNewswire/ -- Valmet has been ranked as the most attractive employer among engineering professionals in Finland according to a new study by Universum. The ranking was published in Universum's annual survey, which is the biggest employer attractiveness survey in Finland. Earlier this year, Valmet was ranked as the second most attractive employer among engineering students in Finland. 

Key Points: 
  • Valmet Oyj's press release on September 19, 2023 at 2:00 p.m. EEST
    ESPOO, Finland, Sept. 19, 2023 /PRNewswire/ -- Valmet has been ranked as the most attractive employer among engineering professionals in Finland according to a new study by Universum.
  • The ranking was published in Universum's annual survey, which is the biggest employer attractiveness survey in Finland.
  • Earlier this year, Valmet was ranked as the second most attractive employer among engineering students in Finland .
  • Being recognized as the most attractive employer among engineering professionals is a great achievement for Valmet in Finland, but according to Macharey, the work done in other 40 operating countries carries equal weight.

Universum: Canadian university and college graduates are prioritizing high future earnings over support for diversity and inclusion in their career choices in 2023

Retrieved on: 
Friday, September 8, 2023

TORONTO, Sept. 8, 2023 /PRNewswire/ -- Canadian college and university students do not prioritize a company's support for diversity & inclusion or gender equality in their career decisions. Instead, students prioritize high future earnings. This according to a talent study from Universum, the global leader in employer branding research. In 2023, students from Canada are expecting CA$66,678 in salary before bonuses and "high future earnings" is the single most important attribute when considering a potential employer. This based on the largest talent study in Canada from Universum, the global leader in employer branding research.

Key Points: 
  • TORONTO, Sept. 8, 2023 /PRNewswire/ -- Canadian college and university students do not prioritize a company's support for diversity & inclusion or gender equality in their career decisions.
  • This according to a talent study from Universum, the global leader in employer branding research.
  • In 2023, students from Canada are expecting CA$66,678 in salary before bonuses and "high future earnings" is the single most important attribute when considering a potential employer.
  • Universum surveyed over 28,000 Canadian students to understand their career goals, aspirations and perceptions of 200 employers worldwide.

CallCenterUSA Uses AI-Driven and Intelligently Automated Analytics with Machine Learning from OnviSource to Automate Agent Quality Assurance and Performance Improvement

Retrieved on: 
Tuesday, February 7, 2023

PLANO, Texas, Feb. 7, 2023 /PRNewswire-PRWeb/ -- OnviSource announced today that CallCenterUSA, a provider of 24/7 live answering and contact center services, has successfully deployed OnviSource Intellecta Hyper Analytics solution delivered as Cloud/SaaS. Driven by speech technologies, automated analytics and powered by AI machine learning, Intellecta enables the teleservices provider to holistically analyze, score and manage quality assurance (QA) and agent performance for 100% of interactions with minimal human effort.

Key Points: 
  • Driven by speech technologies, automated analytics and powered by AI machine learning, Intellecta enables the teleservices provider to holistically analyze, score and manage quality assurance (QA) and agent performance for 100% of interactions with minimal human effort.
  • A free, 30-day onboarding program offered by OnviSource made Intellecta solutions fit the provider's specific needs.
  • Intellecta has empowered CallCenterUSA with the ability to rapidly and automatically evaluate and score agent performance beyond conventional key performance indicators (KPIs).
  • Proper discovery of soft skills such as empathy, professionalism, cordiality, politeness, etc., by automated analytics requires highly advanced AI technologies such as Machine Learning and Deep Learning (ML/DL).

Intellecta™ Hyper Analytics from OnviSource Expands the PeoplePraise Agent Engagement and Performance Management Solution

Retrieved on: 
Thursday, November 10, 2022

PLANO, Texas,  Nov. 10, 2022 /PRNewswire-PRWeb/ -- OnviSource and PeoplePraise announced today their partnership in integrating their solutions to expand their capabilities in employee engagement and performance management. Recent deployment of the integrated solution has demonstrated positive results in providing a holistic view of agent performance using both the key performance indicators (KPI) and the interaction analytics.

Key Points: 
  • In a Partnership Between OnviSource and PeoplePraise, OnviSource Intellecta Expands the PeoplePraise Employee Engagement and Performance Management Solution to Include Analysis of Employee and Customer Interactions
    PLANO, Texas, Nov. 10, 2022 /PRNewswire-PRWeb/ --OnviSource and PeoplePraise announced today their partnership in integrating their solutions to expand their capabilities in employee engagement and performance management.
  • Recent deployment of the integrated solution has demonstrated positive results in providing a holistic view of agent performance using both the key performance indicators (KPI) and the interaction analytics.
  • "The addition of these two critical knowledge bases was made possible by integrating with OnviSource Intellecta Hyper Analytics."
  • Intellecta Hyper Analytics, the OnviSource AI-driven and fifth generation analytics solution, holistically analyzes multichannel customer interactions, desktop transactions, customer surveys and data from customer journey touchpoints.

OnviSource Offers AI-Driven, Automated Analytics Across Multi-vendor Systems with Initiatives to Unify TAS Industry Vendors, Service Providers and User Associations

Retrieved on: 
Wednesday, October 26, 2022

PLANO, Texas, Oct. 26, 2022 /PRNewswire-PRWeb/ -- OnviSource announced today the successful deployment of its new initiative, UniverSum Teleservice. UniverSum Teleservice extends Company's new Intelligent Transformation beyond Intelligent Automation™ strategy to the teleservice/telephone answering service (TAS) industry with the objective of transforming and establishing employee excellence, customer loyalty and business productivity.

Key Points: 
  • Many teleservice providers have started to realize the benefits of AI, new technologies, software-as-a-service (SaaS) and cloud services.
  • "The rollout of UniverSum Teleservice focuses on directly addressing TAS industry challenges," said Francisca Crous-Alegria, OnviSource Chief Revenue Officer.
  • UniverSum Teleservice delivers intelligent transformation to the TAS industry by providing Intellecta TeleServ , making AI-driven quality assurance (QA), analytics and automation highly affordable and available to industry users.
  • UniverSum Teleservice offers a win-win-win situation for TAS service providers, vendors and user associations.

Schneider Electric is in the Top 50 of the World's most Diverse and Inclusive Employers in Universum's Diversity & Inclusion Index

Retrieved on: 
Thursday, December 5, 2019

In this inaugural global D&I index, Schneider Electric is ranked in the Top 50 companies and is amongst the most inclusive employers for students.

Key Points: 
  • In this inaugural global D&I index, Schneider Electric is ranked in the Top 50 companies and is amongst the most inclusive employers for students.
  • Universum's World D&I Index is based on the responses of over 247,000 Business and STEM (Science/Technology/Engineering/Math) students worldwide.
  • To be considered, companies must be among the most attractive employers in 6 of the 12 largest global economies around the world.
  • At Schneider Electric, we strive hard every day to make this a reality and we are honored by the Universum recognition," said Tina Mylon, SVP Talent and Diversity at Schneider Electric.