Business Process Expert Maribel Topf: Eight Lessons To Improve Profitability Through Operational Excellence
"Traditional management models often rely on linear processes and hierarchies, but organizations need to adopt dynamic systems theory," says business process Maribel Topf, author of Process Alchemy: Using Employee Driven Solutions To Achieve Operational Excellence (2024, Indie Books International).
- "Traditional management models often rely on linear processes and hierarchies, but organizations need to adopt dynamic systems theory," says business process Maribel Topf, author of Process Alchemy: Using Employee Driven Solutions To Achieve Operational Excellence (2024, Indie Books International).
- According to Topf, operational excellence has diverse benefits, from increased efficiency and productivity to enhanced customer satisfaction and profitability.
- She has reviewed and overseen over 10,000 employee-led continuous improvement projects, gaining valuable lessons on business process improvement.
- This underscores the importance of communication at all levels in achieving operational excellence in business.