Cresta

Medallia Announces Partnerships to Enhance Agent Assistance for Customer Service

Retrieved on: 
Monday, May 1, 2023
Apps, Applications, Technology, Mobile, Wireless, Security, Telecommunications, Software, Networks, Internet, Data Management, Generative, EVP, Synthetic media, Organization, Partnership, Intelligence, Emotion, CMO, Cresta, LivePerson, Feedback, Sales, Medallia

Medallia, Inc ., the global leader in customer and employee experience, today announced a new partnership with Cresta and expanded integrations with LivePerson and Five9 .

Key Points: 
  • Medallia, Inc ., the global leader in customer and employee experience, today announced a new partnership with Cresta and expanded integrations with LivePerson and Five9 .
  • These partnerships allow organizations to further strengthen the conversational AI technologies used for real-time agent assistance with customer service teams in contact centers.
  • As a leader in the real-time agent assistance market, Cresta provides contact center agents with in the moment guidance during customer interactions.
  • Through these partnerships, companies can increase agent productivity and improve response consistency with personalized and relevant guidance to agents and customers.

Braya Renewable Fuels receives a $300 Million investment from Energy Capital Partners.

Retrieved on: 
Thursday, April 20, 2023
McInnes Cooper, COME, ABO, Kirkland & Ellis, ECP, Cresta, Hydrogen, Aviation, Electricity, Partner (business rank), Wind, Sidley Austin, Carbon, Marketing, Sale, Iron Stone Strategic Capital Partners, Blake, Cassels & Graydon, Lazard, Ammonia, Latham & Watkins, Norton Rose Fulbright, NL, Renewable energy, Gasoline, Braya

Strategic capital will support conversion of Braya's refinery operations in Come By Chance,

Key Points: 
  • Strategic capital will support conversion of Braya's refinery operations in Come By Chance,
    COME BY CHANCE, NL, April 20, 2023 /PRNewswire/ - Braya Renewable Fuels ("Braya"), a Newfoundland and Labrador, Canada-based producer of low-emission renewable fuels, today announced a $300 million preferred equity investment from Energy Capital Partners ("ECP"), a leading energy transition focused investor in the electricity, clean energy, renewable and sustainable infrastructure sectors.
  • Combined, these fuels – renewable diesel, sustainable aviation fuel, hydrogen, and ammonia – will provide alternatives to fossil fuels and reduce the emissions associated with hard-to-abate sectors such as heavy transport, aviation and heavy industry.
  • "We welcome ECP, a seasoned investor in the energy transition sector, to the Braya team," said Cresta's Managing Partner, Chris Rozzell.
  • "This investment is a major step in positioning Braya to become one of the largest independently owned renewable fuel producers in the world."

Automatic Vulnerability Fixer Mobb Secures $5.4m and Launches Community Tool

Retrieved on: 
Monday, April 17, 2023
Denim, Failure, Education for librarianship, Cresta, Static application security testing, CISO, Organization, Playboy, SAST, SumUp, Cryptocurrency, EU, West Coast hip hop

BOSTON, April 17, 2023 /PRNewswire/ -- Mobb, the trusted automatic vulnerability fixer, today announced it has raised $5.4M in seed funding led by Angel Investor Ariel Maislos and joined by MizMaa Ventures, Cyber Club London and additional investors from US, EU, and Israel. The company has also launched a free community version that allows developers to try its automated vulnerability remediation technology.

Key Points: 
  • The company has also launched a free community version that allows developers to try its automated vulnerability remediation technology.
  • I invested in Mobb so its talented founding team could build technology that lifts the burden of vulnerability remediation and help organizations achieve secure innovation," said Ariel Maislos.
  • Mobb automates vulnerability remediations to significantly reduce security backlogs and free developers to focus on innovation.
  • I then realized I had no idea what Mobb did yet and it could be another one of those tools.

Cresta Expands its Generative AI Solutions for the Contact Center

Retrieved on: 
Monday, March 27, 2023
NLU, Natural language, Cresta, PALO, Intuit, EarthLink, Organization, Understanding, Blue Nile, CarMax, ROI, Interaction Flow Modeling Language, Behavior, CSAT, Medical device, Sales, Online shopping, Porsche

PALO ALTO, Calif., March 27, 2023 /PRNewswire/ -- Cresta, a leading provider of generative AI for intelligent contact centers, today announced the introduction of several new solutions and enhancements to its Cresta Real Time Intelligence Platform, a comprehensive portfolio of AI-powered products and solutions that seamlessly work together to help organizations grow revenues and retain customers. 

Key Points: 
  • Businesses are increasingly intrigued by the prospects of generative AI but only willing to invest in the technology if there is a tangible ROI.
  • Powered by generative AI, these new solutions help contact center and sales teams become more effective by identifying the behaviors and drivers that improve business outcomes.
  • "These new solutions will help businesses overcome this challenge by underpinning their sales and service strategies with deep insights based on customer conversations with their best agents."
  • CarMax , Blue Nile , Earthlink , Holiday Inn Club Vacations , Porsche , and Intuit are among the leading companies using Cresta to improve the productivity of their contact center operations.

Viakoo Announces Expansion of IoT Cybersecurity Leadership with Advisory Board Appointments

Retrieved on: 
Wednesday, June 29, 2022
Ames Research Center, Symantec, LinkedIn, CEO, United States Cyber Command, Lockheed, Growth Enterprise Market, Momotarō-zamurai, Marketing, Growth, CMO, Risk, Army Chief Information Officer/G-6, Hygiene, LogMeIn, Technology, Cresta, City, Solution, VP, Government, Airport, Twitter, Cisco Systems, Former Army Headquarters Building (Belgrade), Management, Risk management, Facebook, IOT

MOUNTAIN VIEW, Calif., June 29, 2022 /PRNewswire/ -- Viakoo, the leader in IoT vulnerability remediation, today announced the appointment of Maria Sumnicht and Michael Parker as new advisory board members. Viakoo will integrate their extensive cybersecurity experience to work with the broader leadership team on major cybersecurity initiatives, products, regulations, and new approaches to shrinking the IoT attack surface.

Key Points: 
  • Viakoo will integrate their extensive cybersecurity experience to work with the broader leadership team on major cybersecurity initiatives, products, regulations, and new approaches to shrinking the IoT attack surface.
  • "Viakoo is fortunate to welcome these seasoned cybersecurity professionals as an integral part of our company, helping us stay ahead of new IoT cybersecurity regulations and trends while anticipating customer demands," said Bud Broomhead, CEO and founder of Viakoo.
  • Viakoo is partnered with leading IoT discovery tool vendors, and is trusted by customers across mission-critical industries including enterprise, municipal services, government, and healthcare.
  • The agentless Viakoo Action Platform keeps distributed unmanaged and IoT environments secure and continuously operational at the lowest risk and cost.

COME BY CHANCE REFINERY (NOW BRAYA RENEWABLE FUELS) INTRODUCES NEW EXECUTIVE TEAM

Retrieved on: 
Wednesday, February 9, 2022
Ecoenergy, Industry, Josh, Growth, Multimedia, CPS Energy, Come By Chance Refinery, Come By Chance, Cresta, Partner (business rank), Leadership, Aircraft pilot, Clemson Energy Sustainability, Safety, Chief sustainability officer, COME, NL, CEO, Ethanol, Aviation, Engineering, Management, Oil, Renewable energy, Logistics, Braya

"Braya's new team members bring decades of energy experience and will supplement the excellent team already in place at the Come By Chance refinery.

Key Points: 
  • "Braya's new team members bring decades of energy experience and will supplement the excellent team already in place at the Come By Chance refinery.
  • The Come By Chance refinery and leadership team is well positioned to serve as a cornerstone asset to allow Braya to become a leader in renewable fuel production," said Braya Chief Executive Officer Frank Almaraz.
  • We are confident that the Come By Chance Refinery will become one of the world's premier renewable fuels facilities for decades to come."
  • Braya Renewable Fuels owns and operates the Come By Chance Refinery, located in Newfoundland and Labrador, and is converting it to renewable fuel operation.

Announcing the Intelligent Applications Top 40; a New Industry Ranking of the Top Private Companies Building Applications with AI and Machine Learning

Retrieved on: 
Monday, November 29, 2021
Professional Services, Data Management, Technology, Other Technology, Finance, Software, Cloud, Databricks, Snowflake, Investment, Smartsheet, Cresta, Azure, AWS, Ampere Computing, Customer success

Intelligent App Enablers are the most clear and well-known group of companies.

Key Points: 
  • Intelligent App Enablers are the most clear and well-known group of companies.
  • Machine to Human interactions are starting to become more ubiquitous - as the categories of sales (Gong), Marketing (Amperity), Customer Success (Cresta, Moveworks) grow.
  • Intelligent applications leverage machine learning models embedded in applications that use both historical and real- time data to build a continuous learning system.
  • Madrona was an early investor in companies such as Amazon, Smartsheet, Rover, Redfin, and Snowflake.