ISC-CX Evaluators Spend an All-time High of 700K Minutes Actively Capturing Customer Experience Data for Global Retailers during April 2022
MUNICH and BASEL, Switzerland, May 12, 2022 /PRNewswire-PRWeb/ -- Market research company ISC-CX, the leading provider of Customer Experience programs worldwide for over 20 years, is pleased to report its Evaluators spent over 700,000 minutes actively collecting Customer Experience measurement data in April 2022. ISC-CX Evaluators collect this data for ISC-CX clients at their points of sale and customer support around the world, both brick-and-mortar and digital channels. Data is analyzed and used in the clients' Customer Experience improvement programs. April's Customer Service data capture included measurements for a significant number of new clients, which were acquired in 2022. ISC-CX clients cover a wide spectrum of top global brands including watches/jewelry, luxury automobiles, supermarkets, restaurant chains, home goods, apparel and electronics. To name only a few, ISC-CX measures the customer experience at Vodafone, Shell, McDonald's, Lavazza, Lindt, RE/MAX, and many more.
- ISC-CX Evaluators spent 700,000 minutes capturing Customer Experience measurement data for global retailers while physically present at their brick-and-mortar stores or engaging with their digital sales/customer support channels.
- MUNICH and BASEL, Switzerland, May 12, 2022 /PRNewswire-PRWeb/ -- Market research company ISC-CX, the leading provider of Customer Experience programs worldwide for over 20 years, is pleased to report its Evaluators spent over 700,000 minutes actively collecting Customer Experience measurement data in April 2022.
- ISC-CX Evaluators collect this data for ISC-CX clients at their points of sale and customer support around the world, both brick-and-mortar and digital channels.
- April's Customer Service data capture included measurements for a significant number of new clients, which were acquired in 2022.