The Prodigal

Prodigal Joins Trusted Partners on Genesys AppFoundry

Retrieved on: 
Tuesday, November 7, 2023
Knowledge, Prodigal Sunn, QA, Risk, Partnership, Automation, Online shopping, The Prodigal, Genesys

MOUNTAIN VIEW, Calif., Nov. 7, 2023 /PRNewswire/ -- Prodigal, the pioneer of AI-powered consumer finance intelligence, is proud to announce it has joined the trusted partners on Genesys AppFoundry .

Key Points: 
  • MOUNTAIN VIEW, Calif., Nov. 7, 2023 /PRNewswire/ -- Prodigal, the pioneer of AI-powered consumer finance intelligence, is proud to announce it has joined the trusted partners on Genesys AppFoundry .
  • AppFoundry is a marketplace of solutions that offers Genesys customers a curated selection of integrations and applications to help create great omnichannel customer experiences.
  • The AppFoundry makes it easy for customers to get started fast with vetted and approved apps that integrate with Genesys.
  • With Prodigal's inclusion in the AppFoundry as well as the company's integration experience, Genesys customers can start increasing revenue, cutting costs, and reducing risk within weeks.

Prodigal Supports Healthcare Revenue Cycle Management Teams With ProNotes Generative AI Enhancement

Retrieved on: 
Tuesday, October 17, 2023
Partnership, Knowledge, QA, Patient, Sales, Medical device, The Prodigal

MOUNTAIN VIEW, Calif., Oct. 17, 2023 /PRNewswire/ -- Prodigal, the pioneer of AI-powered consumer finance intelligence, is delivering the benefits of ProNotes, its automated notes solution, to revenue cycle management teams through a new integration with Finvi Artiva HCx® for Webstation.

Key Points: 
  • MOUNTAIN VIEW, Calif., Oct. 17, 2023 /PRNewswire/ -- Prodigal, the pioneer of AI-powered consumer finance intelligence, is delivering the benefits of ProNotes, its automated notes solution, to revenue cycle management teams through a new integration with Finvi Artiva HCx® for Webstation.
  • As part of Prodigal's suite of solutions, ProNotes delivers AI-generated notes for payer and patient conversations, driven by its custom-trained AI Intent Engine.
  • "Our new capability to offer AI-generated call notes through our integration with Prodigal ProNotes will help clients increase agent productivity and effectiveness.
  • "Combining the power of Prodigal ProNotes with Finvi is a huge step forward for our shared customers.

Intelligent Contacts and Prodigal Partner to Bring AI-Powered Customer Interaction Analytics to Healthcare and Finance Teams

Retrieved on: 
Wednesday, October 4, 2023
Business development, Partnership, QA, Contact lens, Growth, Behavior, Sales, The Prodigal

For more than ten years, Intelligent Contacts has specialized in offering cutting-edge cloud-based communication and payment solutions for healthcare and finance.

Key Points: 
  • For more than ten years, Intelligent Contacts has specialized in offering cutting-edge cloud-based communication and payment solutions for healthcare and finance.
  • Its data-driven Intelligent Contact Center platform allows businesses to monitor and analyze customer interactions, helping operations teams boost productivity and enhance key performance indicators.
  • "Our partnership with Prodigal has already delivered tangible benefits to our clients and marks a significant advancement for the entire industry," said Jeff Mains, CEO of Intelligent Contacts.
  • It is the perfect complement for Intelligent Contacts' drive to provide a seamless experience to underpin workflows," said Shantanu Gangal, CEO and Founder of Prodigal.

Finvi Enhances Functionality of Artiva HCx with New Denial Management Suite

Retrieved on: 
Tuesday, September 19, 2023
Organization, Artificial intelligence, RPA, RCM, The Prodigal, Documentation, Machine learning, Automation, Botswana Insurance Holdings, Insurance

"Our award-winning Artiva HCx solution, with our new Denial Management Suite, makes the process of managing denials more efficient, saving valuable staff time and creating the space to focus on a better patient experience."

Key Points: 
  • "Our award-winning Artiva HCx solution, with our new Denial Management Suite, makes the process of managing denials more efficient, saving valuable staff time and creating the space to focus on a better patient experience."
  • The enhanced functionality has been designed to leverage robotic process automation (RPA) within the Artiva HCx platform.
  • These RPA-driven actions improve the speed, management, and accuracy of denial management efforts.
  • The new Denial Management Suite automates key processes regarding:
    Invalid coordination of benefits/no coverage.

Prodigal Takes the Lead in Fine-Tuning OpenAI's GPT-3.5 for Consumer Finance

Retrieved on: 
Tuesday, September 12, 2023
LLM, Senior, XGBoost, Marriage, OpenAI, Llama, Media, Artificial intelligence, AI, Vaidya, Video game, Sales, The Prodigal

Being able to implement fine-tuned GPT-3.5 within Prodigal's custom-trained AI solutions immediately delivered improvements for their customers.

Key Points: 
  • Being able to implement fine-tuned GPT-3.5 within Prodigal's custom-trained AI solutions immediately delivered improvements for their customers.
  • "With fine-tuning we can bring all of the millions of calls that we have, that every finance organization has, to bear.
  • Training LLMs with Prodigal's extensive custom data has allowed the team to build a suite of solutions specifically for consumer finance.
  • The possibilities for consumer finance with Prodigal's fine-tuned models benefit both customers and companies.

GAMUT RETURNS AS HOUSE OF GAMUT-AN ONLINE MAGAZINE, WRITERS ACADEMY, AND PUBLISHING HOUSE

Retrieved on: 
Friday, September 1, 2023
Cream, Dark, Fantasy, South Dakota Review, Bram Stoker Award, Emerson Woods, Spontaneous, MFA, Magic, Layout, Internet, Writing, Fiction, Princess Academy: The Forgotten Sisters, The Prodigal, Fear, Incarnation, International Latino Book Awards, Spontaneous human combustion, Hope, MBA, Horror, Science, Wood, The Lineup, Literature, Book, Student, Newsletter, Creative, Bram Stoker, Mercedes, Tampa Review, Reading, Fracture, Golden Age, House, Cream City Review, Logan Mader, Publishing, Gamut, Great Tribulation

BOSTON and CHICAGO, Sept. 1, 2023 /PRNewswire-PRWeb/ -- On January 1, 2024, Gamut—the magazine that published over 100 speculative stories in 2017—will return as House of Gamut, a global nonprofit featuring an online magazine, a publishing arm, and a teaching academy for writers.

Key Points: 
  • These readers, writers, students, and teachers are the future, and we at Gamut want to be a part of making their dreams a reality."
  • Wood, President of House of Gamut
    As a home for readers and writers of dark speculative fiction, House of Gamut is dedicated to giving people spellbinding works to read through their publishing house and online magazine while serving writers during all stages of their careers with courses from professional writers and industry experts.
  • House of Gamut welcomes authors and readers, providing an inclusive, one-stop shop where people from around the world can read, write, and get published.
  • Visit HouseOfGamut.com for more details and sign up for their e-newsletter to receive updates and join the House of Gamut community.

Prodigal Announces the Future of AI-Powered Consumer Finance Intelligence with ProInsight

Retrieved on: 
Thursday, June 1, 2023
Artificial intelligence, AI, QA, Mobile phone, Sales, The Prodigal

MOUNTAIN VIEW, Calif., June 1, 2023 /PRNewswire/ -- Prodigal, the pioneer of consumer finance intelligence, announced today they are changing the name of one of their flagship products from ProVoice to ProInsight to reflect the app's expanded capabilities.

Key Points: 
  • MOUNTAIN VIEW, Calif., June 1, 2023 /PRNewswire/ -- Prodigal, the pioneer of consumer finance intelligence, announced today they are changing the name of one of their flagship products from ProVoice to ProInsight to reflect the app's expanded capabilities.
  • This tool helps consumer finance companies achieve the goal of making every agent into their best agent.
  • "By renaming ProVoice to ProInsight, we are reinforcing our commitment to combining human expertise with AI-driven insight to fuel the success of consumer finance teams and benefit borrowers."
  • ProInsight provides opportunities for consumer finance teams to use the results of Prodigal's customized AI analyses for agent performance and coaching, customer complaint analysis, script effectiveness, customer segmentation, and more.

Prodigal Provides the Surprising Reasons Behind Consumer Delinquencies and Missed Payments: Stories From More than 250 Million Consumer Finance Interactions

Retrieved on: 
Wednesday, May 31, 2023
Organization, The Motley Fool, Household debt, TransUnion, USA Today, Federal Reserve Bank of New York, Common, Self storage, Bank, Credit, The Prodigal

TransUnion predicts that over the course of 2023, serious credit card delinquencies will rise by 24% to levels not seen since 2010.

Key Points: 
  • TransUnion predicts that over the course of 2023, serious credit card delinquencies will rise by 24% to levels not seen since 2010.
  • Prodigal is the pioneer of consumer finance intelligence, using AI to support borrowing and lending organizations in improving processes and customer experience.
  • Having analyzed over 250 million consumer finance calls, Prodigal has a unique ability to deliver insight about individual borrowing and repayment, and in the case of consumer delinquencies, that insight upends traditional thinking.
  • A random sample of calls from two of Prodigal's largest customers offers surprising insight into the reasons consumers become delinquent.

Revenue Cycle Associates Connects with Prodigal to Drive RCM Outcomes

Retrieved on: 
Wednesday, May 17, 2023
Medicine, RCM, ARM, Revenue cycle management, Associate, AI, Nursing, The Prodigal

Since 2005, Revenue Cycle Associates has used their RCM expertise to create value-oriented revenue cycle strategies and streamline accounts receivable to increase cash flow and boost financial results while enhancing their clients' brand images.

Key Points: 
  • Since 2005, Revenue Cycle Associates has used their RCM expertise to create value-oriented revenue cycle strategies and streamline accounts receivable to increase cash flow and boost financial results while enhancing their clients' brand images.
  • Medical payments and debt continue to be a hot topic, meaning Revenue Cycle Associates' work is high profile, in addition to being central to their clients' businesses.
  • By adding Prodigal ProNotes and ProVoice, Revenue Cycle Associates is modernizing workflows and opening the door to increasing their collectors' efficiency and performance.
  • By implementing ProNotes , Revenue Cycle Associates will be able to reduce after-call wrap time and improve collectors' productivity and in-call focus.

TCN and Prodigal Unite to Support Call Center Agents With Cloud and AI Technologies

Retrieved on: 
Thursday, March 30, 2023
Partnership, City centre, Health, Intelligence, Wall Street, TCN, McKinsey & Company, The Wall Street Journal, Customer service, Collection, Sales, Cryptocurrency, The Prodigal

Both TCN and Prodigal are committed to using technology to address these issues, easing stress on representatives and benefiting consumers.

Key Points: 
  • Both TCN and Prodigal are committed to using technology to address these issues, easing stress on representatives and benefiting consumers.
  • TCN and Prodigal are leading the way by using technology to support - not replace - agents working in call centers through the collections process.
  • Uniting TCN's advanced contact center platform, TCN Operator , with Prodigal's skilled focus on improving consumer finance communications delivers benefits to clients and customers alike.
  • "TCN is founded on technological innovation and customer service," said Bryce Payne, VP of business development at TCN.