Colombia Consolidates Itself as a Strategic Destination for BPO and KPO Operations in the Americas, With Exports of These Services Surpassing USD 2.6 Billion in 2021
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Monday, July 10, 2023
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Additionally, Kearney consultancy ranked Colombia in third place in the 2021 Global Services Location Index, recognizing its prominent position in the BPO industry.
Key Points:
- Additionally, Kearney consultancy ranked Colombia in third place in the 2021 Global Services Location Index, recognizing its prominent position in the BPO industry.
- In Colombia, there are professionals and technicians with a wide range of skills and competitive technologies for the development of BPO operations.
- Currently, the United States is the main destination for BPO and KPO services exports from the country (57.1%).
- Additionally, non-voice BPO centers are engaged in back-office operations, outsourcing of financial and accounting services, human resources, logistics services, and help desk support.