FORRESTER

Invoca Named a Leader in Real-Time Revenue Execution Platforms Report

Retrieved on: 
Thursday, May 9, 2024

SANTA BARBARA, Calif., May 9, 2024 /PRNewswire/ -- Invoca today announced that Forrester Research has named Invoca as a Leader in The Forrester Wave™: Real-Time Revenue Execution Platforms, Q2 2024 report. Forrester evaluated the most significant revenue execution platform vendors based on three main categories — current offering, strategy, and market presence — along with interviews with customers. Invoca is the top-ranked vendor in both the current offering and strategy categories and among the top-ranked in market presence. Invoca also received the highest possible score in 19 of the 31 evaluation criteria, including AI differentiators, AI: large language model utilisation, Marketing: performance optimisation, In-call guidance: pre-call insights, System configuration: privacy, and Interaction capture: integrations.

Key Points: 
  • SANTA BARBARA, Calif., May 9, 2024 /PRNewswire/ -- Invoca today announced that Forrester Research has named Invoca as a Leader in The Forrester Wave™: Real-Time Revenue Execution Platforms, Q2 2024 report .
  • By using a comprehensive revenue execution platform, revenue teams can finally connect their marketing investments directly to revenue, improve digital engagement, and drive higher-quality leads.
  • "I believe Invoca was named a revenue execution Leader because we help marketing and sales teams manage the complete buyer journey from the first click to the final sale, so they can drive revenue growth."
  • Windstream, an Invoca customer, embodies this approach to revenue execution by tightly aligning the marketing and sales teams so they can work together to increase revenue.

Invoca Named a Leader in Real-Time Revenue Execution Platforms Report

Retrieved on: 
Thursday, May 9, 2024

SANTA BARBARA, Calif., May 9, 2024 /PRNewswire/ -- Invoca today announced that Forrester Research has named Invoca as a Leader in The Forrester Wave™: Real-Time Revenue Execution Platforms, Q2 2024 report. Forrester evaluated the most significant revenue execution platform vendors based on three main categories — current offering, strategy, and market presence — along with interviews with customers. Invoca is the top-ranked vendor in both the current offering and strategy categories and among the top-ranked in market presence. Invoca also received the highest possible score in 19 of the 31 evaluation criteria, including AI differentiators, AI: large language model utilization, Marketing: performance optimization, In-call guidance: pre-call insights, System configuration: privacy, and Interaction capture: integrations.

Key Points: 
  • SANTA BARBARA, Calif., May 9, 2024 /PRNewswire/ -- Invoca today announced that Forrester Research has named Invoca as a Leader in The Forrester Wave™: Real-Time Revenue Execution Platforms, Q2 2024 report .
  • Invoca named as a Leader in The Forrester Wave™: Real-Time Revenue Execution Platforms, Q2 2024 report.
  • By using a comprehensive revenue execution platform, revenue teams can finally connect their marketing investments directly to revenue, improve digital engagement, and drive higher-quality leads.
  • "I believe Invoca was named a revenue execution Leader because we help marketing and sales teams manage the complete buyer journey from the first click to the final sale, so they can drive revenue growth."

Artera Harmony Named "Best Patient Communication Solution" in 8th Annual MedTech Breakthrough Awards Program

Retrieved on: 
Thursday, May 9, 2024

SANTA BARBARA, Calif., May 9, 2024 /PRNewswire/ -- Artera, the SaaS digital health leader in patient communications, today announces that the Artera Harmony platform has been selected as the winner of the "Best Patient Communication Solution" award in the 8th annual MedTech Breakthrough Awards program conducted by MedTech Breakthrough, an independent market intelligence organization that recognizes the top companies, technologies and products in the global digital health and medical technology market.

Key Points: 
  • The breakthrough platform delivers unparalleled visibility into vendor-to-patient communication cadence, content and timing across a health system's disparate vendor solutions.
  • The SaaS patient engagement platform streamlines patient communications, minimizes message overload and consolidates various channels for personalized care delivery.
  • Artera Harmony combines omnichannel strengths with modern technologies to transform patient conversations from simple texts to intelligent conversational messaging via AI.
  • "Artera Harmony streamlines patient communications, minimizes message overload and consolidates various channels for personalized care delivery, and we're thrilled to name it our 'Best Patient Communication Solution' award winner for 2024."

Cresta Named a Leader in Real-Time Revenue Execution Platforms in Independent Analyst Evaluation

Retrieved on: 
Thursday, May 9, 2024

PALO ALTO, Calif., May 9, 2024 /PRNewswire/ -- Cresta , the end-to-end generative AI platform for contact centers, has been named a Leader in The Forrester Wave™: Real-Time Revenue Execution Platforms, Q2 2024.

Key Points: 
  • PALO ALTO, Calif., May 9, 2024 /PRNewswire/ -- Cresta , the end-to-end generative AI platform for contact centers, has been named a Leader in The Forrester Wave™: Real-Time Revenue Execution Platforms, Q2 2024.
  • Per the report, "The Forrester Wave evaluation highlights Leaders, Strong Performers, Contenders, and Challengers."
  • In its assessment of the top vendors in the market, the report named Cresta as a Leader in real-time revenue execution platforms.
  • The report states that "Cresta is an innovation juggernaut with unique AI features that improve sales outcomes.

Binary Defense Named as New Tier 2 Managed Detection and Response Partner for ePlus

Retrieved on: 
Thursday, May 9, 2024

HERNDON, Va., May 9, 2024 /PRNewswire/ -- ePlus inc. (NASDAQ NGS: PLUS – news ) today announced Binary Defense as a new Tier 2 Managed Detection and Response (MDR) partner for ePlus.

Key Points: 
  • HERNDON, Va., May 9, 2024 /PRNewswire/ -- ePlus inc. (NASDAQ NGS: PLUS – news ) today announced Binary Defense as a new Tier 2 Managed Detection and Response (MDR) partner for ePlus.
  • "We are delighted to partner with ePlus to join their Tier 2 cybersecurity MDR partner program to offer combined expertise and services to enhance the security posture of mutual customers," said Dan Adcock, Chief Operating Officer, of Binary Defense.
  • Binary Defense's MDR services have been recognized in several analyst reports, including a five-time Representative Vendor in the Gartner Market Guide for Managed Detection and Response Services report; a Notable Vendor in Forrester's The Managed Detection and Response Landscape, Q1 2023 report; and a "Strong Performer" in The Forrester Wave™: Managed Detection & Response, Q2 2023.
  • "Customer requirements around managed detection and response services continue to evolve as new technologies and threats enter the scene," said Lee Waskevich, vice president of security strategy at ePlus.

EQS-News: Top research firm gives Intershop 6 highest score possible in B2B commerce ‘Current offering’ criteria

Retrieved on: 
Friday, May 10, 2024

The report cites Intershop’s architecture improvements and its good vision of how buying experiences will evolve.

Key Points: 
  • The report cites Intershop’s architecture improvements and its good vision of how buying experiences will evolve.
  • We believe our Intershop Commerce Platform stands out in the report, reflecting our commitment to empowering businesses with scalable and customizable commerce solutions for an AI-driven era.
  • The evaluation of B2B e-commerce solutions is based on 24 criteria, organized into three overarching categories: current offering, strategy, and market presence.
  • Vendors included in this assessment have substantial B2B product revenue, strong support for B2B e-commerce, and a broad customer base.

Observe.AI Named a Strong Performer in Real-Time Revenue Execution Platforms by Independent Analyst Firm

Retrieved on: 
Thursday, May 9, 2024

Observe.AI , the conversation intelligence platform for contact centers, today announced it has been named a ‘Strong Performer’ in The Forrester Wave™: Real-Time Revenue Execution Platforms, Q2 2024.

Key Points: 
  • Observe.AI , the conversation intelligence platform for contact centers, today announced it has been named a ‘Strong Performer’ in The Forrester Wave™: Real-Time Revenue Execution Platforms, Q2 2024.
  • “We believe Observe.AI’s inclusion in Forrester’s report highlights our dedication to the continued success of our hundreds of enterprise customers.
  • At the core of Observe.AI’s platform is a powerful large language model (LLM) purpose-built for contact centers.
  • Download a complimentary copy of the report today to learn more about why Forrester recognizes Observe.AI as a strong performer in Real-Time Revenue Execution Platforms: https://pages.observe.ai/web-report-forrester-wave-q2-2024

Open Systems Wins 2024 Internet Telephony SD-WAN Product of the Year and Golden Globee Secure Access Service Edge (SASE) Awards

Retrieved on: 
Wednesday, May 8, 2024

Open Systems, the leading provider of native, managed SASE solutions with a superior user experience, today announced that TMC , a global, integrated media company, has awarded Open Systems with a 2024 Internet Telephony SD-WAN Product of the Year Award, and the Globee Business Awards has awarded it the Golden Globee Award for Secure Access Service Edge (SASE) .

Key Points: 
  • Open Systems, the leading provider of native, managed SASE solutions with a superior user experience, today announced that TMC , a global, integrated media company, has awarded Open Systems with a 2024 Internet Telephony SD-WAN Product of the Year Award, and the Globee Business Awards has awarded it the Golden Globee Award for Secure Access Service Edge (SASE) .
  • The honors closely follow Open Systems’ recent recognition as a Leader in The Forrester Wave™: Zero Trust Edge Service Providers, Q2 2024, based on an evaluation of nine vendors in the ZTE service providers market.
  • “We are honored to be recognized for the service reliability, security, scalability, and agility that Open Systems delivers continuously.
  • “Open Systems SASE Experience has demonstrated true innovation and is leading the way for Software Defined Wide Area Network.

CallMiner Named a Leader in Real-Time Revenue Execution Platforms Report by Top Analyst Firm

Retrieved on: 
Thursday, May 9, 2024

CallMiner , the leading provider of conversation intelligence to improve customer experience (CX), today announced that Forrester Research identified the company as a Leader in The Forrester Wave™: Real-Time Revenue Execution Platforms, Q2 2024 report .

Key Points: 
  • CallMiner , the leading provider of conversation intelligence to improve customer experience (CX), today announced that Forrester Research identified the company as a Leader in The Forrester Wave™: Real-Time Revenue Execution Platforms, Q2 2024 report .
  • The report states, “CallMiner has gained a deep understanding of how to convert insights from customer conversations into positive buyer experiences and revenue growth.” Additionally, “The depth of insights within the platform is where CallMiner shines.
  • Its Emotion Solution Suite can apply differing weights and thresholds and layer emotion content to create unique visibility into growth opportunities.
  • We believe this placement also affirms our excellence in driving value for our customers in the use cases that matter most to them.”

Boomi Announces 2024 Partner Award Winners

Retrieved on: 
Tuesday, May 7, 2024

Boomi™ , the intelligent integration and automation leader, announced today the winners of its 2024 Partner Awards, recognized at the 2024 Boomi Partner Summit held in Denver, Colorado.

Key Points: 
  • Boomi™ , the intelligent integration and automation leader, announced today the winners of its 2024 Partner Awards, recognized at the 2024 Boomi Partner Summit held in Denver, Colorado.
  • View the full release here: https://www.businesswire.com/news/home/20240507194022/en/
    Boomi Announces 2024 Partner Award Winners (Graphic: Business Wire)
    Winners were selected based on how they utilized the breadth of the Boomi platform to enable creativity and innovation, scope and complexity, and environmental or social impact.
  • “Their dedication and efforts play a pivotal role in optimizing operational efficiencies and leveraging automation to confront the dynamic challenges of contemporary business landscapes.”
    This year’s winners by category include:
    Global Partner of the Year: Infosys Limited
    Americas Partner of the Year: RSM US LLP
    EMEA Partner of the Year: Cognizant Technology Solutions Corporation
    APJ Partner of the Year: Atturra
    OEM Partner of the Year: UKG Inc.
    ISV Partner of the Year: Amazon Web Services (AWS)
    Technology Partner of the Year: Solace Corporation
    Emerging Technology Partner of the Year: Thru Inc.
    Boomi offers end-to-end intelligent automation solutions that enable modern, digital organizations to accelerate business outcomes.
  • To learn more about Boomi’s partner program, or to find a partner from Boomi’s global ecosystem, visit https://boomi.com/partners/ .