Retail Week

x-hoppers Launches Groundbreaking AI-Powered Retail Communications Solution

Retrieved on: 
Tuesday, April 23, 2024
Supply Chain Management, Retail, Technology, Other Retail, Audio, Video, Artificial Intelligence, Sun, ChatGPT, CCTV, The Sun, AI, Communication, Talk TV, Voice over IP, Life, Human, Intelligence, Frost, Engineering, National Retail Federation, Customer, Telecommunications, Retail Week, Metro, NRF, Video game

The solution combines wireless headsets, smart call points and advanced AI capabilities, setting a new standard for retail operations and enhancing the customer experience.

Key Points: 
  • The solution combines wireless headsets, smart call points and advanced AI capabilities, setting a new standard for retail operations and enhancing the customer experience.
  • “We are thrilled to introduce x-hoppers to the world—a groundbreaking platform that stands at the intersection of AI technology and human-centric retail solutions,” said Ian Rowan, CEO, x-hoppers.
  • According to the National Retail Federation, the retail sector faced a shrink crisis totaling $112 billion in 2022, underscoring the need for solutions like x-hoppers.
  • The company has also earned widespread acclaim across major media outlets, including The Sun, Metro, Retail Week and Talk TV, highlighting its transformative impact on the retail ecosystem.

nShift finds consumers rush to return presents post-Christmas on 'returns Wednesday'

Retrieved on: 
Tuesday, January 16, 2024
Retail Week, Digital, Yoy, Gartner, Online shopping

LONDON, Jan. 16, 2024 /PRNewswire/ -- Consumers rush to return unwanted gifts shortly after Christmas, according to new data from nShift, the global leader in parcel delivery management software.

Key Points: 
  • However, in a poll of shoppers carried out by Retail Week on behalf of nShift, almost half of consumers agreed they'd be more likely to shop again from retailers with easy returns policies.
  • "With every passing year, returns become an increasingly business-critical issue for retailers," said Sean Sherwin Smith, Product Director Post-Purchase, nShift.
  • Sherwin Smith continued, "With the right strategies and processes in place, retailers need not fear the revenue impact of returns.
  • nShift's returns solution helps ease the administrative burden while ensuring a smooth, friction-free journey for customers looking to return their orders.

nShift study finds cash-conscious UK shoppers prefer free delivery over speedy shipments

Retrieved on: 
Thursday, December 7, 2023
Spend, Marketing, Risk, Retail Week, Friends, Family, Research, Digital, Failure, Partnership, Online shopping

How They'll Spend it 2024, produced by Retail Week in partnership with nShift, found 58% of shoppers would buy again from retailers which deliver purchases efficiently.

Key Points: 
  • How They'll Spend it 2024, produced by Retail Week in partnership with nShift, found 58% of shoppers would buy again from retailers which deliver purchases efficiently.
  • When asked to select their top three delivery choices, some 69% of respondents opted for free delivery, even if it led to a longer wait.
  • Lars Pedersen, CEO at nShift, said: "Excellence in delivery management can persuade consumers to buy, and create reasons to come back, time and again.
  • nShift can power excellence in delivery and returns by:
    Connecting retailers and warehouses to a library of over 1000 ready-made carrier connections.