Anthem Blue Cross and Blue Shield of Georgia Certified by J.D. Power for Providing Outstanding Customer Service for Phone Support
Anthem Blue Cross and Blue Shield of Georgia’s call center for the State Health Benefit Plan (SHBP), administered by the Georgia Department of Community Health, recently obtained J.D.
- Anthem Blue Cross and Blue Shield of Georgia’s call center for the State Health Benefit Plan (SHBP), administered by the Georgia Department of Community Health, recently obtained J.D.
- Power Certification for providing outstanding customer service for phone support.
- Power Customer Support Certification Program recognizes Anthem’s commitment to outstanding member support when addressing benefit plans, claim inquiries, and preventative care for the more than 475,000 Anthem members covered by the State Health Benefit Plan.
- (Photo: Business Wire)
“We are very pleased to have received this recognition for the outstanding level of customer service provided to our State Health Benefit Plan members,” said Robert Bunch, the president of Anthem Blue Cross and Blue Shield of Georgia.