Direct Energy

Intradiem Names Jennifer Lee Co-CEO

Retrieved on: 
Tuesday, April 16, 2024

Intradiem, the leading provider of contact center automation solutions for customer service teams, recently announced that Jennifer Lee has been named to the position of President and Co-CEO, which she will serve alongside Founder and Co-CEO Matt McConnell.

Key Points: 
  • Intradiem, the leading provider of contact center automation solutions for customer service teams, recently announced that Jennifer Lee has been named to the position of President and Co-CEO, which she will serve alongside Founder and Co-CEO Matt McConnell.
  • Lee joined Intradiem in 2015 and has held several key roles at the company, including heading the Customer Success and Strategy teams and most recently as the President and Chief Operating Officer since 2021.
  • Lee is a true veteran of the industry, having held almost every job in customer service over the past 28 years.
  • Before Intradiem, she started in outbound sales for MCI and took customer service and tech support calls for Gateway computers.

Authority Brands Announces Record-Breaking Quarter, Adding 58 New Franchise Owners Across More Than 100 Territories in the United States

Retrieved on: 
Monday, April 15, 2024

The leading home service franchise group added 58 new franchise owners in the first quarter and expanded its presence into more than 100 territories across the United States.

Key Points: 
  • The leading home service franchise group added 58 new franchise owners in the first quarter and expanded its presence into more than 100 territories across the United States.
  • The Junkluggers welcomed two new franchise owners who will be expanding the brand's footprint in Monroe Township, New Jersey and Ventura, California.
  • Combined, the Authority Brands franchise brands operate more than 2,000 locations with an expansive network of more than 1,000 franchise owners.
  • All franchise concepts within the Authority Brands portfolio are looking to expand with qualified franchisees across the United States.

Broad Sky Partners Acquires Punctual Pros, a Leading Franchisee within Authority Brands in the Mid-Atlantic Region

Retrieved on: 
Wednesday, April 3, 2024

Punctual Pros is one of the largest franchisee operators within Authority Brands, the premier home service franchisor in North America with over 2,800 territories.

Key Points: 
  • Punctual Pros is one of the largest franchisee operators within Authority Brands, the premier home service franchisor in North America with over 2,800 territories.
  • Punctual Pros has built a reputation as a highly respected operator of these franchised brands, renowned for a high standard of customer service and satisfaction.
  • Harris Williams acted as buy-side advisor, and Greenberg Traurig served as legal advisor to Broad Sky Partners on the transaction.
  • Boxwood Partners acted as the exclusive sell-side advisor, Trout CPA served as accounting advisor, and Barley Snyder served as legal advisor to Punctual Pros.

New Report Shows Massachusetts Customers Could Have Saved Hundreds of Millions in 2024 Through Competitive Energy Supply

Retrieved on: 
Thursday, March 28, 2024

A new report conducted by Intelometry shows that customers enrolled in an energy plan with a competitive electric supplier could have saved hundreds of millions of dollars since 2022 rather than choosing basic utility service.

Key Points: 
  • A new report conducted by Intelometry shows that customers enrolled in an energy plan with a competitive electric supplier could have saved hundreds of millions of dollars since 2022 rather than choosing basic utility service.
  • In addition, competitive supplier data collected for 2024 shows that from January to March, if all residential customers selected the lowest cost retail supplier, customers would have saved more than $238 million during that period compared to basic utility service.
  • The report was commissioned by NRG , a national Fortune 200 company and the leading competitive supplier of energy and home services in Massachusetts.
  • A review of proprietary data provided by NRG related to its subsidiary Direct Energy, a competitive supplier operating in Massachusetts, shows that Direct Energy customers saved $15.3 million dollars over the years 2022 and 2023, when compared to basic utility service.

Authority Brands Signed 190 Franchise Agreements to Expand Across More Than 421 New Franchise Territories Systemwide in 2023

Retrieved on: 
Tuesday, January 30, 2024

COLUMBIA, Md., Jan. 30, 2024 /PRNewswire/ -- Authority Brands, a franchise industry leader with an extensive portfolio of home service brands, announced today it signed a total of 190 franchise development agreements in 2023, a 60 percent year over year increase, to grow the company's presence across 421 new territories. To diversify its portfolio of franchises, Authority Brands also acquired Screenmobile in February and launched a new franchise model Lawn Squad in September.

Key Points: 
  • 2023 highlights and milestones from companies within the Authority Brands portfolio include:
    America's Swimming Pool Company added 16 new franchise owners covering 38 new territories.
  • The Cleaning Authority added 18 new franchise owners, which will grow the brand's presence in 18 territories.
  • Combined, the Authority Brands franchise brands operate more than 2,000 locations with an expansive network of more than 1,000 franchise owners.
  • All franchise concepts within the Authority Brands portfolio are looking to expand with qualified franchisees across the United States.

Direct Energy Chosen to Serve Boston Community Choice Electricity Program

Retrieved on: 
Wednesday, January 3, 2024

BOSTON, Jan. 3, 2024 /PRNewswire/ -- Direct Energy Services, LLC, one of North America's leading providers of retail electricity and related services, is now proudly serving more than 200,000 households and businesses as the supplier of the City of Boston's Community Choice Electricity Program.

Key Points: 
  • BOSTON, Jan. 3, 2024 /PRNewswire/ -- Direct Energy Services, LLC, one of North America's leading providers of retail electricity and related services, is now proudly serving more than 200,000 households and businesses as the supplier of the City of Boston's Community Choice Electricity Program.
  • This initiative also helps the city achieve its carbon neutrality goals through affordable, reliable and renewable electricity products offered by Direct Energy.
  • With the addition of the City of Boston to its portfolio, Direct Energy now provides renewable electricity to more than 24 municipalities and 400,000 customers in the Commonwealth of Massachusetts.
  • "We are privileged to serve Boston's Community Choice Electricity Program and appreciate Mayor Wu's emphasis on bold and scalable solutions to achieve the city's carbon neutrality goals," said Bucky Gardner, General Manager, Direct Energy Massachusetts.

Direct Energy Chosen to Serve Boston Community Choice Electricity Program

Retrieved on: 
Wednesday, January 3, 2024

Direct Energy Services, LLC, one of North America’s leading providers of retail electricity and related services, is now proudly serving more than 200,000 households and businesses as the supplier of the City of Boston’s Community Choice Electricity Program.

Key Points: 
  • Direct Energy Services, LLC, one of North America’s leading providers of retail electricity and related services, is now proudly serving more than 200,000 households and businesses as the supplier of the City of Boston’s Community Choice Electricity Program.
  • View the full release here: https://www.businesswire.com/news/home/20240103559103/en/
    The Direct Energy app allows customers to monitor home energy usage, including EV charging, and provides access to customer service.
  • This initiative also helps the city achieve its carbon neutrality goals through affordable, reliable and renewable electricity products offered by Direct Energy.
  • "We are privileged to serve Boston’s Community Choice Electricity Program and appreciate Mayor Wu’s emphasis on bold and scalable solutions to achieve the city’s carbon neutrality goals,” said Bucky Gardner, General Manager, Direct Energy Massachusetts.

ONE HOUR HEATING & AIR CONDITIONING OF TEANECK KICKS OFF HOLIDAY SEASON WITH TWO LOCAL FUNDRAISERS

Retrieved on: 
Thursday, November 16, 2023

TEANECK, N.J., Nov. 16, 2023 /PRNewswire/ -- One Hour Heating & Air Conditioning of Teaneck, a leading HVAC service provider in Bergen County, is kicking off its first holiday season in business by doing what they love best – giving back to the community they serve. Owned by experienced franchise operator Ahmad Koshul and managed by Aaron McCarroll, the new HVAC franchise is launching One Hour Cares, a program that seeks to connect with nonprofit organizations in the area whose values and missions align with that of One Hour Heating & Air Conditioning of Teaneck. As their first series of fundraisers, the team is partnering with Bergen's Promise and the Ramapo-Bergen Animal Refuge Inc. (RBARI) now through the end of the year and giving customers the opportunity to get involved as well.

Key Points: 
  • As the organization prepares for their Annual Toy Drive, One Hour Heating & Air Conditioning of Teaneck will be collecting monetary donations and toys during service calls.
  • Our mission at One Hour Heating & Air Conditioning is not just about providing warmth and comfort through our HVAC services, but also spreading the warmth of compassion and support to our neighbors in need," said Ahmad Koshul, owner of One Hour Heating & Air Conditioning of Teaneck.
  • One Hour Heating & Air Conditioning of Teaneck is open Monday through Friday from 8:00 AM to 5:00 PM with 24/7 emergency services available.
  • For more information about One Hour Heating & Air Conditioning of Teaneck, call (201) 322-5488, visit https://www.onehourheatandair.com/teaneck/ or follow them on Facebook .

NRG Energy and City of Pittsburgh Extend Collaboration with Wind Power

Retrieved on: 
Monday, October 30, 2023

NRG Energy Inc. (NYSE:NRG) is pleased to announce the renewed collaboration between its brand Direct Energy and the Western Pennsylvania Energy Consortium (WPEC), led by the City of Pittsburgh and its partner organizations.

Key Points: 
  • NRG Energy Inc. (NYSE:NRG) is pleased to announce the renewed collaboration between its brand Direct Energy and the Western Pennsylvania Energy Consortium (WPEC), led by the City of Pittsburgh and its partner organizations.
  • Beginning in 2016, Direct Energy has worked with WPEC and the City of Pittsburgh—in collaboration with Enel North America—to help move the city toward a more sustainable future.
  • “The city’s continued collaboration with NRG Energy assists us in having cleaner energy without the high cost for our facilities which helps our communities.
  • The consortium boasts more than 20 local members including the City of Pittsburgh, Pittsburgh Zoo, Sports and Exhibition Authority, Pittsburgh Water and Sewer Authority, Parking Authority, Stadium Authority, and numerous surrounding boroughs.

Direct Energy Honours Alberta Community Heroes through Volunteer Citizen of the Year Award Program

Retrieved on: 
Monday, October 16, 2023

CALGARY, Alberta, Oct. 16, 2023 (GLOBE NEWSWIRE) -- Direct Energy and the Alberta Weekly Newspapers Association (AWNA) are pleased to announce Janet Townsend, founder of the Hearts & Hands Foundation, has been named the 2023 Alberta Volunteer Citizen of the Year.

Key Points: 
  • CALGARY, Alberta, Oct. 16, 2023 (GLOBE NEWSWIRE) -- Direct Energy and the Alberta Weekly Newspapers Association (AWNA) are pleased to announce Janet Townsend, founder of the Hearts & Hands Foundation, has been named the 2023 Alberta Volunteer Citizen of the Year.
  • Townsend, a resident of Canmore, Alberta, was honoured at a special ceremony where Direct Energy also announced it is making a $5,000 donation to the organization.
  • This year, Direct Energy received over 40 nominations after reaching out to more than 100 Albertan communities.
  • “Volunteers strengthen our province and at Direct Energy, we’re honored to recognize outstanding Albertans who are making a real difference in the heart of our communities.”