Self-service

Alcion Modernizes Data Protection with New AI-Driven Partner Program for MSPs

Retrieved on: 
Tuesday, February 13, 2024
Software, Payments, Artificial Intelligence, Data Management, Technology, Mobile, Wireless, Other Technology, Security, Research, MSP, Data management, ESG, Service provider, Tenant, Risk, Glass, Software as a service, Microsoft, Self-service, Partner

The new program aims to accelerate and modernize MSPs’ Microsoft 365 backup business while reducing management and procurement toil.

Key Points: 
  • The new program aims to accelerate and modernize MSPs’ Microsoft 365 backup business while reducing management and procurement toil.
  • “Enterprise Strategy Group (ESG) research shows that ransomware attackers are turning their sights to cloud and SaaS services,” said Christophe Bertrand, practice director for data protection, data management, and analytics at ESG.
  • - Multi-Tenant Management: The Alcion Partner Portal offers MSPs a unified way to monitor all their clients through a single, intuitive interface.
  • Alcion has also significantly enhanced our data security and backup management, reinforcing our commitment to reliability and trust.”

Online Policy Self-Servicing, Support and Quoting Capabilities Set Leading Insurance Carriers Apart

Retrieved on: 
Tuesday, January 23, 2024
Online, FAQ, Policy, USAA, Nationwide, Insurance, Intelligence, Digital, Scorecard, Acquisition, Self-service, ID, File

WILMINGTON, Del., Jan. 23, 2024 /PRNewswire-PRWeb/ -- Keynova Group, the principal competitive intelligence source for digital financial services firms, today announced the results of the Q4 2023 edition of its semi-annual Online Insurance Scorecard, an evaluation of 12 of the largest U.S. auto and property insurance carriers' website capabilities. Progressive once again earns first place for its online user experience, achieving the highest overall score.

Key Points: 
  • - Beth Robertson, Managing Director, Keynova Group
    Trends identified in Keynova Group's Scorecard show the leading insurance carriers advancing digital policy management with innovations to drive accurate and efficient policy changes, self-servicing and expanded online quoting and servicing for an array of policy types.
  • Pet insurance is becoming more popular, with two-thirds of carriers quoting pet insurance online, though less than 10% support integrated claims filing and tracking capabilities.
  • Flood insurance is moving to a digital acquisition model at 40% of carriers, while just 17% currently enable online quoting for umbrella coverage.
  • Conversely, online flood claims are supported by less than 20% of carriers yet 25% offer digital filing of umbrella policy claims.

Innovative Digital CX Partnership Delivers AI-Powered Results for Global Enterprises

Retrieved on: 
Friday, November 17, 2023
Marketing, Communications, Technology, Software, Other Communications, Artificial Intelligence, Cloud, Carbon, Self-service, GM, Organization, Commercial Operating System, Beauty, Fintech, Research, Public sector, Map, CX, Automation, Digital, Success, CCAA, Partnership, Biophysical environment, AI, Human, SVP, ESG, Sales, Social, Genesys, Theretra alorica

To help enterprise clients worldwide offer seamless omnichannel experiences, Alorica has implemented Genesys Cloud CX® for its extensive AI and digital capabilities, track-record of innovation and proven resiliency, security and scalability.

Key Points: 
  • To help enterprise clients worldwide offer seamless omnichannel experiences, Alorica has implemented Genesys Cloud CX® for its extensive AI and digital capabilities, track-record of innovation and proven resiliency, security and scalability.
  • Coupled with Alorica’s managed services, scalable workforce, curriculum-as-a-service and award-winning analytics , Genesys bolsters Alorica IQ --the CX provider’s digital foundry--to deliver outcome-based technology solutions that map and solve customer pain points.
  • Currently, Genesys Cloud CX is supporting thousands of Alorica employees in delivering exceptional results for its first wave of global clients spanning diverse industries including fintech, retail, gaming, telecommunication, public sector and more.
  • Through Alorica’s partnership with Genesys, the digital CX provider can provide its clients the manpower, technology and vision to support their needs both now and in the future.

Pluralsight Appoints Lisa Luscap as Chief Marketing Officer

Retrieved on: 
Monday, December 4, 2023
Woman, Organization, History, Most, Digital marketing, Marketing, Digital, Self-service, IPO, HP, Software, Partnership, CMO, SVP, Snowflake, VMware, AMC, UC, Sales, Management, Pluralsight

SALT LAKE CITY , Dec. 4, 2023 /PRNewswire/ -- Pluralsight , the technology workforce development company, today announced the appointment of Lisa Luscap as Chief Marketing Officer (CMO).

Key Points: 
  • SALT LAKE CITY , Dec. 4, 2023 /PRNewswire/ -- Pluralsight , the technology workforce development company, today announced the appointment of Lisa Luscap as Chief Marketing Officer (CMO).
  • As CMO, Luscap will be responsible for leading all aspects of Pluralsight's marketing including brand and communications, global demand generation, field marketing, product marketing and marketing operations.
  • Reporting to Pluralsight co-founder and CEO Aaron Skonnard, Luscap was selected to lead Pluralsight's marketing efforts after serving as interim CMO and, prior to that, SVP of Digital Marketing and Self Service.
  • "I am thrilled that Lisa has accepted the role as our Chief Marketing Officer," said Aaron Skonnard, CEO of Pluralsight.

Thinkific Announces Third Quarter 2023 Financial Results and Provides Fourth Quarter 2023 Outlook

Retrieved on: 
Tuesday, November 7, 2023
Adjustment, Self-service, Yoy, Payment, GPV, Conversation, SEDAR, EBITDA, Workplace, Commerce, Certification, Disclosure, LEAP, Bank statement, News, Growth, Student, Marketing, Business, Confusion, BNPL, Analysis, Stripe, CFO, Culture, ROI, AI, Fifth, Investment, GMV, Management, TSX, Oil shale, Video game, Online shopping, Computer data storage, Customer

Total revenue increased 13% year-over-year to $15.0 million compared with the third quarter of 2022, above our guided Q3 2023 range of $14.5 - $ 14.7 million.

Key Points: 
  • Total revenue increased 13% year-over-year to $15.0 million compared with the third quarter of 2022, above our guided Q3 2023 range of $14.5 - $ 14.7 million.
  • Gross margin was 77% in the third quarter of 2023, a slight increase from 76% recorded for the third quarter last year.
  • Total Paying Customers(2) grew 3% to 34.4 thousand in the third quarter of 2023 compared to the prior year.
  • A conference call will be held at 2:30 PM PT (5:30 PM ET) on November 7, 2023 to discuss Thinkific's third quarter financial and operational results.

Ceridian Reports Third Quarter 2023 Results

Retrieved on: 
Wednesday, November 1, 2023
Cloud, Adjustment, Self-service, ADAM, Global health, Workforce management, COVID-19, Partnership, HCM, CDAY, Top, Tax, Workforce, Organization, GAAP, Increment, Engineering, Employment, Cloud computing, Investment, Newsweek, United Kingdom, Completeness, Synthetic media, Generative, Core, APJ, Workplace, Growth, HR, Depreciation, Total, TSX, NYSE, EBITDA, Magic, Artificial intelligence, CFO, Bank, Video game, Bookkeeping, Cryptocurrency, Renting, Pharmaceutical industry, Management, Tutoring, Hunting, Life insurance, Asset management, Bureau, Ceridian, Coronavirus

MINNEAPOLIS and TORONTO, Nov. 01, 2023 (GLOBE NEWSWIRE) -- Ceridian HCM Holding Inc. (“Ceridian”) (NYSE:CDAY) (TSX:CDAY), a global leader in human capital management (HCM) technology, today announced its financial results for the third quarter ended September 30, 2023.

Key Points: 
  • “Ceridian delivered another strong quarter, underpinned by Dayforce recurring revenue growth of 34.6%,” said David Ossip, Chair and Co-CEO of Ceridian.
  • "The compounding effect of greater recurring revenue and margin expansion is well reflected in our third quarter results,” said Noemie Heuland, CFO of Ceridian.
  • Tax migration from legacy infrastructure to the same platform as Dayforce completed in the first quarter of 2023 contributed approximately 450 basis points of growth to Dayforce recurring revenue, excluding float in the third quarter of 2023.
  • Based on information available as of November 1, 2023, Ceridian is issuing the following guidance for the fourth quarter and full year of 2023 as indicated below.

Microsoft and Octopai to Co-Sell Leading Innovative Data Management Integration

Retrieved on: 
Monday, October 30, 2023
Data Analytics, Data Management, Professional Services, Technology, Software, Knowledge, Cloud, Self-service, BI, SSRS, Migration, Azure, Microsoft, SSIS, Data management, Risk management, Partnership, MACC, Microsoft Power BI, Microsoft Azure, SSAS, Democratization, IP, Metadata, MySQL, Video game

Upon achieving this Co-Sell Incentivized status, Octopai emerges as a preferred solution in the Microsoft Azure Marketplace for metadata management.

Key Points: 
  • Upon achieving this Co-Sell Incentivized status, Octopai emerges as a preferred solution in the Microsoft Azure Marketplace for metadata management.
  • This collaboration with Microsoft further amplifies its capabilities, granting users a more cohesive and integrated data management experience with Microsoft's suite of cloud, data warehouse, data movement and BI products.
  • These time savings are particularly impactful in areas like ad-hoc analysis, impact analysis, training, vendor data management, and production troubleshooting.
  • To see Octopai in action, request a brief product demonstration of the seamless and efficient integration between Microsoft and Octopai here .

Clearwater Analytics Announces Third Quarter 2023 Financial Results

Retrieved on: 
Wednesday, November 1, 2023
Knowledge, Adjustment, Nebraska Methodist Health System, Bank, OMS, PMS, Nationwide, Clearwater Analytics, AMA Gold Report Top 50, NAV, Arch Capital Group, Blackstone, Self-service, Insurance, J. P. Morgan, Bank of Saint Lucia, Acquisition, ACV, Lloyd, LIBOR, Microsoft Management Console, Investment, ESG, Lloyd's of London, NEC Software Solutions, IDC, Emerging, Growth, Accounting, Software as a service, ARR, Riverstone International School, NYSE, EBITDA, Transamerica, Wellington Management Company, CRM, Video game, Bookkeeping, Cryptocurrency, Film industry, Publishing, EU

BOISE, Idaho, Nov. 1, 2023 /PRNewswire/ -- Clearwater Analytics Holdings, Inc. (NYSE: CWAN) ("Clearwater Analytics" or the "Company"), a leading provider of SaaS-based investment management, accounting, reporting, and analytics solutions, today announced its financial results for the quarter ended September 30, 2023.

Key Points: 
  • Record Quarterly Revenue of $94.7 Million, Up 24% Year-Over-Year
    Adjusted EBITDA of $28.6 Million, Up 51% Year-Over-Year
    BOISE, Idaho, Nov. 1, 2023 /PRNewswire/ -- Clearwater Analytics Holdings, Inc. (NYSE: CWAN) ("Clearwater Analytics" or the "Company"), a leading provider of SaaS-based investment management, accounting, reporting, and analytics solutions, today announced its financial results for the quarter ended September 30, 2023.
  • Revenue: Total revenue for the third quarter of 2023 was $94.7 million, an increase of 23.7%, from $76.6 million in the third quarter of 2022.
  • Gross Profit: Gross profit for the third quarter of 2023 increased to $67.7 million, compared with $53.8 million in the third quarter of 2022.
  • In addition, Clearwater Analytics was named to the IDC FinTech Rankings 2023 in the Top 50 and the Emerging FinTech lists.

LKQ Corporation Announces Results For Third Quarter 2023

Retrieved on: 
Thursday, October 26, 2023
Self-service, Sale, Arrangement, LKQ, Model Business Corporation Act, Acquisition, Senior, Growth, LKQ Corporation, Rare-earth element, Video game, Bank, Wholesaling

Third quarter operating cash flow of $441 million; free cash flow1 of $344 million

Key Points: 
  • Third quarter operating cash flow of $441 million; free cash flow1 of $344 million
    Completed divestiture of GSF Car Parts Limited on October 25, 2023
    CHICAGO, Oct. 26, 2023 (GLOBE NEWSWIRE) -- LKQ Corporation (Nasdaq:LKQ) today reported third quarter 2023 financial results.
  • Revenue for the third quarter of 2023 was $3.6 billion, an increase of 15.0% as compared to $3.1 billion for the third quarter of 2022.
  • Net income2 for the third quarter of 2023 was $207 million as compared to $261 million for the same period in 2022.
  • Cash flow from operations and free cash flow1 were $441 million and $344 million, respectively, for the third quarter of 2023.

Kustomer’s WhatsApp Integration Makes Instant Customer Resolutions Possible Anywhere in the World

Retrieved on: 
Tuesday, September 19, 2023
WhatsApp, Friends, API, Multimedia, Appetite, Automation, Customer, CRM, Self-service, Family, Sales, Customer service, Risk management, Black Kat Kustoms

To meet this growing need for seamless customer service, Kustomer , an industry-leading AI-powered conversational CRM, leads the way with its WhatsApp integration.

Key Points: 
  • To meet this growing need for seamless customer service, Kustomer , an industry-leading AI-powered conversational CRM, leads the way with its WhatsApp integration.
  • Kustomer’s WhatsApp integration, leveraging Meta’s cloud API, sets a new standard for simplicity and effectiveness.
  • With just a single click, businesses can easily connect their WhatsApp Business Account with Kustomer’s CRM platform, unlocking a myriad of possibilities for customer solutions.
  • Key features and highlights of Kustomer’s WhatsApp Integration include:
    Proactive Customer Outreach: Utilize WhatsApp Message Templates directly within Kustomer to reach out proactively to customers who have given their permission, providing critical updates and personalized messages.