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InMoment and Contentsquare Partner to Add a Layer of Digital Experience Analysis and Visualization for Marketing and CX Teams

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Tuesday, September 19, 2023

InMoment , the leading provider of Experience Improvement (XI) solutions, announced today that it has partnered with Contentsquare , a global leader in digital experience analytics, to help businesses visualize customer’ experiences to add an additional layer of analysis and visualization for uncovering digital experience behaviors.

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InMoment , the leading provider of Experience Improvement (XI) solutions, announced today that it has partnered with Contentsquare , a global leader in digital experience analytics, to help businesses visualize customer’ experiences to add an additional layer of analysis and visualization for uncovering digital experience behaviors.
Using Contentsquare’s suite of advanced digital experience analytics tools and Session Replay capabilities helps teams pinpoint specific experiences that cause customer difficulty so they can take smarter actions faster to further optimize the customer experience.
We’re very proud and excited about this partnership!” said Gilad Zubery, Executive Vice President, Global Business Development & Partnerships at Contentsquare.
InMoment will be speaking at the Contentsquare 2023 CX Circle event on September 28, 2023, an immersive experience focused on the new era of digital experiences where CX meets innovation, transformation, and AI.

Lexalytics, an InMoment Company, Recognized for Artificial Intelligence Innovation in 2023 AI Breakthrough Awards for Best Overall NLP Company

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Wednesday, June 21, 2023

AMHERST, Mass., June 21, 2023 /PRNewswire-PRWeb/ -- Lexalytics®, an InMoment® company and pioneer in AI-based, NLP technology, announced that it was selected as the winner of the "Best Overall NLP Company" award in the sixth annual AI Breakthrough Awards program conducted by AI Breakthrough, a leading market intelligence organization that recognizes the top companies, technologies, and products in the global Artificial Intelligence (AI) market.

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AMHERST, Mass., June 21, 2023 /PRNewswire-PRWeb/ -- Lexalytics® , an InMoment® company and pioneer in AI-based, NLP technology, announced that it was selected as the winner of the "Best Overall NLP Company" award in the sixth annual AI Breakthrough Awards program conducted by AI Breakthrough , a leading market intelligence organization that recognizes the top companies, technologies, and products in the global Artificial Intelligence (AI) market.
Whereas many NLP providers do machine translation to English before applying NLP, Lexalytics' native text data processing can achieve much higher levels of accuracy.
Lexalytics continues to drive innovation by helping customers understand the deeper sentiment, emotion, intent, and effort behind their feedback data.
"As we celebrate our 20th year in business, it's an honor to be recognized by AI Breakthrough as 'Best Overall NLP Company,'" said Jeff Catlin, CEO Lexalytics.

Emotion Analytics Market is expected to generate a revenue of USD 8.96 Billion by 2030, Globally, at 14.99% CAGR: Verified Market Research®

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Wednesday, January 18, 2023

BFSI, EA, Lexalytics, Speech analytics, Competitive intelligence, Artificial intelligence, Growth, Research, CRM, Affectiva, Behavior, Attitude, Geography, USD, Retail, Industrial design, Cogito

JERSEY CITY, N.J., Jan. 18, 2023 /PRNewswire/ -- Verified Market Research® recently published a report, "Emotion Analytics Market" By Type (Facial Analytics, Speech Analytics), By Application (Competitive Intelligence, Workforce Management), By Vertical (Retail, BFSI), and By Geography.

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JERSEY CITY, N.J., Jan. 18, 2023 /PRNewswire/ -- Verified Market Research® recently published a report, " Emotion Analytics Market " By Type (Facial Analytics, Speech Analytics), By Application (Competitive Intelligence, Workforce Management), By Vertical (Retail, BFSI), and By Geography.
The "Global Emotion Analytics Market" is mainly bifurcated into sub-segments which can provide classified data regarding the latest trends in the market.
The "Global Emotion Analytics Market" study report will provide valuable insight with an emphasis on the global market.
Based on the research, Verified Market Research® has segmented the global Emotion Analytics Market into Type, Application, Vertical, and Geography.

Emotion Analytics Market is expected to generate a revenue of USD 8.96 Billion by 2030, Globally, at 14.99% CAGR: Verified Market Research®

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Wednesday, January 18, 2023

BFSI, EA, Lexalytics, Speech analytics, Competitive intelligence, Artificial intelligence, Growth, Research, CRM, Affectiva, Behavior, Attitude, Geography, USD, Retail, Industrial design, Cogito

JERSEY CITY, N.J., Jan. 18, 2023 /PRNewswire/ -- Verified Market Research® recently published a report, "Emotion Analytics Market" By Type (Facial Analytics, Speech Analytics), By Application (Competitive Intelligence, Workforce Management), By Vertical (Retail, BFSI), and By Geography.

Key Points:

JERSEY CITY, N.J., Jan. 18, 2023 /PRNewswire/ -- Verified Market Research® recently published a report, " Emotion Analytics Market " By Type (Facial Analytics, Speech Analytics), By Application (Competitive Intelligence, Workforce Management), By Vertical (Retail, BFSI), and By Geography.
The "Global Emotion Analytics Market" is mainly bifurcated into sub-segments which can provide classified data regarding the latest trends in the market.
The "Global Emotion Analytics Market" study report will provide valuable insight with an emphasis on the global market.
Based on the research, Verified Market Research® has segmented the global Emotion Analytics Market into Type, Application, Vertical, and Geography.

InMoment Launches New XI Platform Innovations–Advancing the Ability for Companies to Improve Customer Experience and Boost Business Performance

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Tuesday, January 17, 2023

InMoment®, the leading provider of Experience Improvement (XI)™ solutions, announced today new and innovative capabilities to its award-winning XI Platform that enable organizations to deliver measurable business outcomes from customer experience (CX) initiatives.

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InMoment®, the leading provider of Experience Improvement (XI)™ solutions, announced today new and innovative capabilities to its award-winning XI Platform that enable organizations to deliver measurable business outcomes from customer experience (CX) initiatives.
This informs actions that can be proactively applied across segments, experiences, and channels to increase positive business and customer impact.
It enables digital teams to focus on improvements that boost app store scores and make the app an invaluable part of the customer experience.
Additional product enhancements and updates include 41 additional self-serve and language-specific capabilities enabled to build and deploy surveys within the XI Platform.

Lexalytics Expands NLP Capabilities Across Foreign Languages

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Thursday, January 12, 2023

AI, Language, NLP, Bhāṣā, Malay language, Natural language processing, Lexalytics

AMHERST, Mass., Jan. 12, 2023 /PRNewswire-PRWeb/ -- Lexalytics®, an InMoment® company and pioneer in AI-based, natural language processing (NLP) technology, announced today that it has improved accuracy and expanded NLP capabilities for 11 non-English languages it supports. Now, global brands and businesses can analyze unstructured data natively and benefit from full-featured text analytics to better understand their customers and make more informed decisions across 31 total languages.

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AMHERST, Mass., Jan. 12, 2023 /PRNewswire-PRWeb/ -- Lexalytics ® , an InMoment ® company and pioneer in AI-based, natural language processing (NLP) technology, announced today that it has improved accuracy and expanded NLP capabilities for 11 non-English languages it supports.
Now, global brands and businesses can analyze unstructured data natively and benefit from full-featured text analytics to better understand their customers and make more informed decisions across 31 total languages.
While some companies offer a range of NLP features in languages other than English, few cover the sheer number that Lexalytics supports.
These expanded language capabilities are available for customers of Lexalytics' Salience, Semantria API, and Spotlight application, as well as InMoment's XI Platform.

Lexalytics, an InMoment Company, Announces Jeff Catlin and Paul Barba Will Present at the Text Analytics Forum

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Friday, November 4, 2022

Forum, AI, Human, Artificial intelligence, PX, Machine learning, EX, Natural language processing, Automated machine learning, Lexalytics, CX, NLP, Technology, News, Total Experience Records, Online shopping

AMHERST, Mass., Nov. 4, 2022 /PRNewswire-PRWeb/ -- Lexalytics®, an InMoment® Company and pioneer in AI-based NLP technology, announced today that its Head, Jeff Catlin, and its Chief Scientist, Paul Barba, will present at the Text Analytics Forum in Washington, D.C. on November 9th. Details of their presentations are:

Key Points:

Lexalytics, an InMoment Company and pioneer in AI-based NLP technology, announced today that its Head, Jeff Catlin, and its Chief Scientist, Paul Barba, will present at the Text Analytics Forum in Washington, D.C. on November 9th.
AMHERST, Mass., Nov. 4, 2022 /PRNewswire-PRWeb/ -- Lexalytics, an InMoment Company and pioneer in AI-based NLP technology, announced today that its Head, Jeff Catlin, and its Chief Scientist, Paul Barba, will present at the Text Analytics Forum in Washington, D.C. on November 9th.
This is where the concept of omnichannel text analytics and NLP comes into play.
Our products combine natural language processing with artificial intelligence to transform text in all its forms into usable data.

InMoment Named a Leader in People-Oriented Text Analytics Platforms Report for Q2, 2022

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Wednesday, June 22, 2022

InMoment, the leading provider of Experience Improvement (XI) solutions, today announced it has been named a Leader in The Forrester Wave: People-Oriented Text Analytics Platforms, Q2, 2022.

Key Points:

InMoment, the leading provider of Experience Improvement (XI) solutions, today announced it has been named a Leader in The Forrester Wave: People-Oriented Text Analytics Platforms, Q2, 2022.
Forrester Research, Inc. evaluated 13 of the most significant text analytics vendors across 29 evaluation criteria, and named InMoment along with only four other vendors as a Leader in the evaluation.
We are pleased to be named a Leader in Forresters People-Oriented Text Analytics Platforms report,'' says Mehul Nagrani, General Manager, AI Product & Technology.
The People-Oriented Text Analytics Platforms, Q2, 2022 report is available here .

Pulsar Selects Lexalytics to Power AI-Driven, Multilingual NLP To Better Understand Consumer Reactions

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Tuesday, April 12, 2022

AMHERST, Mass., April 12, 2022 /PRNewswire-PRWeb/ -- Lexalytics®, an InMoment® Company and pioneer in AI-based NLP technology, announced today that Pulsar has chosen Lexalytics' on-premise, AI-driven Salience™ NLP engine to power its audience intelligence platform. The original equipment manufacturer (OEM) agreement brings best-in-class text analytics and sentiment analysis, along with natively processed, multilingual content across channels to Pulsar's global customer base in the areas of social listening, reputation intelligence, and customer experience management. The partnership will also give Pulsar customers the ability to analyze consumer emotions, like fear, hope, happiness, and surprise to better understand consumer reactions to marketing campaigns, current events, and programs. Additionally, the option of an on-premise NLP engine gives Pulsar increased configurability and tunability, while eliminating the costs associated with processing high volumes of data in the cloud.

Key Points:

The partnership will also give Pulsar customers the ability to analyze consumer emotions, like fear, hope, happiness, and surprise to better understand consumer reactions to marketing campaigns, current events, and programs.
Additionally, the option of an on-premise NLP engine gives Pulsar increased configurability and tunability, while eliminating the costs associated with processing high volumes of data in the cloud.
As Pulsar operates and expands globally, the need for accurate NLP in languages other than English is paramount, especially in the APAC region.
"The team at Pulsar is incredibly savvy, and this partnership has generated even more excitement around our investment in emotion detection development at Lexalytics," says Jeff Catlin, Head of Lexalytics.

Bright Chooses Lexalytics' AI-Based NLP Engine to Power Its Immersive Learning Platform

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Thursday, March 24, 2022

AMHERST, Mass., March 24, 2022 /PRNewswire-PRWeb/ -- Lexalytics®, an InMoment® company and pioneer in AI-based NLP technology, announced today an original equipment manufacturer (OEM) partnership with Bright, an immersive learning and simulation company. Bright will integrate Lexalytics' Semantria® API within Bright's practice and coaching-based training platform as part of its continued efforts to reimagine the corporate learning function.

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Bright will integrate Lexalytics' Semantria API within Bright's practice and coaching-based training platform as part of its continued efforts to reimagine the corporate learning function.
"Our next-generation, AI-powered NLP engine is about providing our partners the power of AI as a way to unearth hidden intelligence within their platforms,"says Jeff Catlin, Head of Lexalytics.
"We're looking forward to working with Bright to extend the power of automated AI within the immersive learning market."
"Bright's approach to immersive learning has been helping customers answer the L+D question leaders care about most: Are my people ready?