SANDSIV appoints Jim Davies to its Advisory Board to elevate its Customer Experience strategy
LONDON, Nov. 29, 2023 /PRNewswire/ -- SANDSIV, a renowned global vendor in AI-driven technology for Voice of the Customer (VOC) and Customer Experience Management (CXM) enterprise solutions, has announced the addition of Jim Davies to its Advisory Board (AB). This collaboration marks a significant stride in defining the company's strategic direction and advancing its reach into both established and emerging markets, reaffirming SANDSIV's global standing in Customer Experience (CX) innovation.
- This collaboration marks a significant stride in defining the company's strategic direction and advancing its reach into both established and emerging markets, reaffirming SANDSIV's global standing in Customer Experience (CX) innovation.
- With over 22 years of experience as a VP Analyst at Gartner, Jim Davies brings expertise in Voice of the Customer (VoC), contact center workforce optimization (WFO), and workforce engagement management (WEM) markets.
- Jim Davies commented, "After more than two decades of navigating the ever-evolving customer experience realm and witnessing the daily hurdles faced by businesses, particularly in terms of technology solutions, my decision to join the SANDSIV advisory board is fueled by their refreshing innovative spirit.
- In addition to Davies, SANDSIV has also announced Jorge Martinez-Arroyo's inclusion on its Advisory Board, founder of Spain's Asociación DEC, the world's first corporate Customer Experience association.