QFD

Fintech Quavo Fraud & Disputes Unveils Major Feature Release to Reduce Assignment Volumes and Enhance Automation for Improved User Experience and Program Autonomy

Retrieved on: 
Tuesday, April 30, 2024

The cloud-based platform leads the way in claim work automation, boosting efficiency with innovative automated solutions.

Key Points: 
  • The cloud-based platform leads the way in claim work automation, boosting efficiency with innovative automated solutions.
  • This latest iteration reaffirms Quavo's commitment to revolutionizing the claim process for issuers by introducing features designed to enhance operational efficiency.
  • The job will remove the need to work tens of thousands of assignments based on client preferences and risk appetite.
  • Committed to excellence and client-centricity, Quavo continues to redefine automated dispute resolution, setting industry benchmarks with each release.

Fintech Quavo Enhances Automation of Payment Disputes

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Tuesday, November 7, 2023

EAST LANSING, Mich., Nov. 7, 2023 /PRNewswire/ -- Today, Quavo, Inc. announced enhanced automation of RTP (real-time payments), Zelle, and BillPay claims throughout the entire dispute lifecycle on its automated dispute management SaaS platform QFD® (Quavo Fraud & Disputes).

Key Points: 
  • EAST LANSING, Mich., Nov. 7, 2023 /PRNewswire/ -- Today, Quavo, Inc. announced enhanced automation of RTP (real-time payments), Zelle, and BillPay claims throughout the entire dispute lifecycle on its automated dispute management SaaS platform QFD® (Quavo Fraud & Disputes).
  • In the back office, QFD® enriches RTP, Zelle, and BillPay claims to facilitate automatic provisional credit, accounting adjustments, and account holder communications.
  • The platform also provides step-by-step instructions for end users working recovery types that require exception processing.
  • "The team worked closely with existing clients to ensure these updates meet both their business needs and that of their account holders."

Quavo, Inc. Names Jon Lindsey VP of Technology

Retrieved on: 
Wednesday, May 17, 2023

EAST LANSING, Mich., May 17, 2023 /PRNewswire/ -- Quavo Fraud & Disputes, the leading fintech provider of dispute management solutions for issuing financial institutions, has promoted Jon Lindsey to VP of Technology. Jon oversees Quavo's technology stack, infrastructure, integration with client data, and quality assurance.

Key Points: 
  • Jon Lindsey oversees internal infrastructure, product integration, and quality assurance.
  • EAST LANSING, Mich., May 17, 2023 /PRNewswire/ -- Quavo Fraud & Disputes, the leading fintech provider of dispute management solutions for issuing financial institutions , has promoted Jon Lindsey to VP of Technology.
  • Jon oversees Quavo's technology stack, infrastructure, integration with client data, and quality assurance.
  • In 2022 Jon led the development of significant product advancements to QFD™, Quavo's automated dispute management SaaS platform .

Fintech Provider Quavo Fraud & Disputes Completes PCI Renewal

Retrieved on: 
Thursday, December 15, 2022

EAST LANSING, Mich., Dec. 15, 2022 /PRNewswire/ -- Fintech provider Quavo Fraud & Disputes has announced their completion and renewal of the 3.2.1 version of the Payment Card Industry Data Security Standard (PCI DSS) Requirements and Security Assessment Procedures.

Key Points: 
  • EAST LANSING, Mich., Dec. 15, 2022 /PRNewswire/ -- Fintech provider Quavo Fraud & Disputes has announced their completion and renewal of the 3.2.1 version of the Payment Card Industry Data Security Standard (PCI DSS) Requirements and Security Assessment Procedures.
  • "PCI renewal versus the initial completion means that our team has continued to exemplify procedures to safeguard sensitive card information set by the PCI council for an entire year.
  • As of November 2022, Quavo received validation that the company demonstrated continuous compliance under PCI DSS v3.2.1 and obtained a renewal accreditation.
  • Quavo, Inc. is a fintech provider of industry-leading, automated dispute management solutions to issuing financial institutions.

Quavo and KeyBank Executives to Lead Finovate Webinar on Sept 28th "The Hidden Costs of Fraud and Dispute Management: Where to Automate the Process and Reduce Losses"

Retrieved on: 
Thursday, September 8, 2022

Quavo's SVP, Revenue Executive Brittany Usher, will be joined by KeyBank's Head of Enterprise Fraud Services, Jen Martin, to discuss "The Hidden Costs of Fraud and Dispute Management: Where to Automate the Process and Reduce Losses."

Key Points: 
  • Quavo's SVP, Revenue Executive Brittany Usher, will be joined by KeyBank's Head of Enterprise Fraud Services, Jen Martin, to discuss "The Hidden Costs of Fraud and Dispute Management: Where to Automate the Process and Reduce Losses."
  • Usher and Martin will dive into the initial steps toward automation for issuing financial institutions seeking to overhaul their pre-existing manual and legacy systems.
  • Our fraud management AI, ARIA, conducts the investigation process to reach decisions as a human would in a matter of seconds.
  • Quavo also provides add-ons to the QFD software, namely Dispute Resolution Experts, our human intelligence service.

Quavo Fraud & Disputes Partners with KeyBank to Automate Credit Card Disputes

Retrieved on: 
Thursday, July 28, 2022

EAST LANSING, Mich. and CLEVELAND, July 28, 2022 /PRNewswire/ -- Today, fintech provider Quavo Fraud & Disputes announced its partnership with KeyBank as part of its latest initiative to advance account holder experience with credit card chargebacks.

Key Points: 
  • EAST LANSING, Mich. and CLEVELAND, July 28, 2022 /PRNewswire/ -- Today, fintech provider Quavo Fraud & Disputes announced its partnership with KeyBank as part of its latest initiative to advance account holder experience with credit card chargebacks.
  • KeyBank is deploying Quavo's QFDautomated dispute management platform to streamline the entire fraud and disputes process, from claim intake and investigation through claim resolution and recovery.
  • Quavo's QFD disputes resolution platform is the only cloud-based software capable of automating the manual tasks required by bank employees once a credit transaction is disputed or fraud is identified.
  • The application seamlessly supports the digital enablement we want to continue offering clients," said KeyBank's Head of Enterprise Fraud Services, Jen Martin.

Quavo, Inc Appoints Brittany Usher to Executive Team as First Female and Non-Founding Member

Retrieved on: 
Tuesday, March 29, 2022

EAST LANSING, Mich., March 29, 2022 /PRNewswire/ -- Quavo Fraud & Disputes has appointed Brittany Usher to its executive team , making her the first female non-founding member.

Key Points: 
  • EAST LANSING, Mich., March 29, 2022 /PRNewswire/ -- Quavo Fraud & Disputes has appointed Brittany Usher to its executive team , making her the first female non-founding member.
  • This coincides with her promotion to Senior Vice President, Revenue Executive, marking a significant milestone for the company after FINTOP Capital's recent Series A investment.
  • Usher, who has been with Quavo since 2019, previously served as the Director of Client, Brand, and Operations.
  • "Brittany has been an invaluable asset at Quavo since she started," said Quavo's CEO and Co-Founder, Joe McLean .

Petra Automotive Announces New VP of Operations / Research and Development

Retrieved on: 
Thursday, March 3, 2022

Petra Automotive Products, Inc. (Petra) is proud to announce and welcome Robert C. (Rob) Richardson to the company.

Key Points: 
  • Petra Automotive Products, Inc. (Petra) is proud to announce and welcome Robert C. (Rob) Richardson to the company.
  • Rob will be responsible for Technology (R&D, technical training, new product development) and Operations (Manufacturing, HS&E, and Quality).
  • Petra Automotive offers a complete lineup of over 300 premium automotive service and car-care products available through over 1,900 automotive dealerships in the U.S. and distributes to 37 countries worldwide.
  • To date, Petra has created over 300 offerings and is the fastest growing premium automotive products distributor in the world, delivering Petra branded products to 37 countries worldwide.

Quavo, Inc. Announces Completion of SOC 2 Type II Certification

Retrieved on: 
Monday, January 17, 2022

EAST LANSING, Mich., Jan. 17, 2022 /PRNewswire/ --Earlier this month, Fintech provider Quavo Fraud & Disputes attained its SOC 2 Type II certification.

Key Points: 
  • EAST LANSING, Mich., Jan. 17, 2022 /PRNewswire/ --Earlier this month, Fintech provider Quavo Fraud & Disputes attained its SOC 2 Type II certification.
  • After completing the SOC 2 Type I certification , the established policies and procedures were tested and identified over six months.
  • Quavo passed auditor requirements and attained the SOC 2 Type II completion report .
  • Nick Facca, Quavo's Director of Technology, detailed the significance of the SOC 2 Type II attainment, "Our completion of the SOC 2 Type II report highlights the importance of Quavo's organization-wide controls established along with the security assurance provided to our clients, safeguarding sensitive data.

Quavo, Inc. Announces $6 Million Series A Funding Round Led By Fintop Capital

Retrieved on: 
Wednesday, December 1, 2021

EAST LANSING, Mich., Dec. 1, 2021 /PRNewswire/ -- Today, FinTech provider Quavo Fraud & Disputes announced the company completed a Series A financing round led by FINTOP Capital .

Key Points: 
  • EAST LANSING, Mich., Dec. 1, 2021 /PRNewswire/ -- Today, FinTech provider Quavo Fraud & Disputes announced the company completed a Series A financing round led by FINTOP Capital .
  • The symbiotic partnership between FINTOP and Quavo denotes a milestone for Quavo's growth in financial services and its value to existing FINTOP investments.
  • FINTOP Capital is a venture capital firm focused on Financial Technology (FinTech) companies with offices inNashville, Tennessee;St. Louis, Missouri;andMorristown, New Jersey.
  • The company bringsstrong networks, experience, and capital to entrepreneurs building B2B service-enabled SaaS and software companies in the FinTech space.