Businessolver Data Reveals How AI and Human Empathy Revolutionize Employee Benefits Engagement
Businessolver ® has unveiled its much-anticipated 2024 Benefits Insights Report today, marking a significant contribution to the understanding of employee benefits trends, challenges, and the expanding role of artificial intelligence (AI) and personalization in enhancing the benefits experience.
- Businessolver ® has unveiled its much-anticipated 2024 Benefits Insights Report today, marking a significant contribution to the understanding of employee benefits trends, challenges, and the expanding role of artificial intelligence (AI) and personalization in enhancing the benefits experience.
- Data from the Benefitsolver™ platform, Businessolver’s benefits administration technology, which serves over 18 million people, reveals quantitative proof that AI and personalized experiences improve overall benefits engagement and plan performance.
- AI and Personalization: AI-driven personalization doubles benefits engagement, resulting in right-fit plan elections, right-time benefits utilization, increased year-round engagement, and successful issue resolutions that stay resolved for 7+ days.
- The Human Touch: Alongside the positive impact of AI, the report underscores the irreplaceable value of human interaction in benefits, signaling that the most effective and successful AI events in benefits are born from a harmonious blend of human empathy and technology.