Firms in France Seek to Squeeze More Value From Salesforce
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Thursday, April 25, 2024
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The 2024 ISG Provider Lens™ Salesforce Ecosystem Partners report for France finds that the Salesforce market in France has undergone a period of rationalization as companies in France seek to optimize IT costs and maintain software platforms more efficiently.
Key Points:
- The 2024 ISG Provider Lens™ Salesforce Ecosystem Partners report for France finds that the Salesforce market in France has undergone a period of rationalization as companies in France seek to optimize IT costs and maintain software platforms more efficiently.
- “Providers can help enterprise clients in France get more out of their Salesforce investments in a variety of ways,” said Lyonel Roüast, president of ISG SEMEA, based in Paris.
- They placed additional emphasis on extracting more value from recent projects, measuring ROI and improving processes and automation, the report says.
- In the area of customer experience, Hexaware is named the global ISG CX Star Performer for 2024 among Salesforce providers.