First Premier Bank

Winners Announced in 17th Annual Stevie® Awards for Sales & Customer Service

Retrieved on: 
Monday, March 6, 2023
Holding, Brookfield Global Integrated Solutions, DP, SAP, Turkcell, DP DHL, Tata Consultancy Services, Ethics, IBM, Business development, First Premier Bank, Customer service, International business, Blackhawk Network Holdings, TransPerfect, Stevie Awards, LivePerson, City centre, Alight Solutions, Gold, University of Pittsburgh Medical Center, Veeam, Organization, WNS, Optum, Mettel Field, Video game, Film industry, GoHealth, Silver, TIM Brasil, Splunk

FAIRFAX, Va., March 06, 2023 (GLOBE NEWSWIRE) -- Winners in the 17th annual Stevie® Awards for Sales & Customer Service, recognized as the world's top customer service awards and sales awards , were unveiled on Friday night at a gala ceremony in Las Vegas, Nevada USA, attended by more than 400 executives from around the world.

Key Points: 
  • FAIRFAX, Va., March 06, 2023 (GLOBE NEWSWIRE) -- Winners in the 17th annual Stevie® Awards for Sales & Customer Service, recognized as the world's top customer service awards and sales awards , were unveiled on Friday night at a gala ceremony in Las Vegas, Nevada USA, attended by more than 400 executives from around the world.
  • Winners in one special category, the Sales Partnerships Ethics in Sales Award, were also announced on Friday.
  • Nominations for the 2024 edition of the Stevie Awards for Sales & Customer Service will be accepted starting this July.
  • The awards are presented by the Stevie Awards, which organizes eight of the world’s leading business award shows including the prestigious International Business Awards® and American Business Awards®.

UKG Announces 2022 Innovation Award Winners at UKG Aspire

Retrieved on: 
Monday, November 14, 2022
Software, Networks, Human Resources, Finance, Consulting, Data Management, Professional Services, Technology, Workforce, HR, Master of Management: Co-operatives and Credit Unions, Carbon, City, Chicago Innovation Awards, File, First Premier Bank, FIRST, Bethpage Federal Credit Union, Housing, UKG, The Economist, Growth, ROI, Greenville County School District, Organization, Travel, Heart, Management, Health insurance

UKG , a leading provider of HR, payroll, and workforce management solutions for all people, today announced winners of the UKG Aspire 2022 Innovation Awards, which celebrate customers using UKG people technology in innovative ways to solve complex problems, create empowering workplaces, and drive exceptional business outcomes.

Key Points: 
  • UKG , a leading provider of HR, payroll, and workforce management solutions for all people, today announced winners of the UKG Aspire 2022 Innovation Awards, which celebrate customers using UKG people technology in innovative ways to solve complex problems, create empowering workplaces, and drive exceptional business outcomes.
  • They are the driving force behind our Partner for Life promise, as well as our commitment to constant innovation, said Bob Hughes, chief customer and strategy officer at UKG.
  • This years award winners represent the incredible successes of our customers worldwide, across our solutions.
  • This years UKG Aspire Innovation Awards winners include:
    TravelBrands and Coast Mental Health in the Product Suite category, for their innovative use of the UKG suite of human capital management and workforce management solutions.

Nationally Recognized Community Bank and Mastercard Issuer Increases Efficiency, Realizes Time and Cost Savings with UKG

Retrieved on: 
Monday, August 8, 2022
Professional Services, Data Management, Technology, Human Resources, Software, Banking, UKG, HR, Intelligence, FMLA, Industry, CEO, Workforce, COVID-19, Pulse, PTO, NLP, Forecasting, Â, LMS, Technology, Workflow, Solution, Time, Natural language processing, First Premier Bank, Magic, Mastercard, Organization, Management, Risk management

PREMIER employs a mix of hourly and salaried workers who serve bank customers across South Dakota and credit card customers nationwide.

Key Points: 
  • PREMIER employs a mix of hourly and salaried workers who serve bank customers across South Dakota and credit card customers nationwide.
  • The amount of time supervisors now spend on timesheet approvals has also been significantly reduced by 3,000 hours resulting in more than $106,000 in savings.
  • Next on its UKG journey, PREMIER will launch scheduling within its bank branches, which the organization anticipates will lead to even greater efficiencies.
  • Couple that with the power of innovative technology that anticipates business and employee needs, and its an unstoppable force.

AmplifAI Announces Customer Care Experts Reveal Secrets to Superior Performance

Retrieved on: 
Tuesday, June 14, 2022
Technology, Human Resources, Other Technology, Telecommunications, Professional Services, Software, Networks, Internet, Data Analytics, Data Management, People, Minter, Science, AVP, THD, Brooks, Microsoft, First, CEO, GoDaddy, The Home Depot, Environment, Founder, Organization, University, Premier Bank, CCW, Work, Technology, Customer experience, First Premier Bank, Industry, Consultant, University of Miami, Risk management, Management

Few things are more critical to your business's customer experience than the performance of your frontline associates.

Key Points: 
  • Few things are more critical to your business's customer experience than the performance of your frontline associates.
  • Thats why AmplifAI has gathered a team of experts to share their secrets to delivering top-notch customer experiences.
  • At AmplifAI, we are passionate about helping companies prioritize the success of their employees to elevate their customer experience strategy, says Minter.
  • Brooks added, THD piloted AmplifAI in our customer care group over 4 years ago and proved out improvements in customer experience while improving associate and supervisor productivity.

Nacha Adds Webster Bank as its Most Recent Direct Member

Retrieved on: 
Monday, February 7, 2022
Board of directors, Bank of America, JPMorgan Chase, HSA Bank, Webster, Industry, TD Bank, Senior, Barclays, J. P. Morgan, ACH Network, Citizens Financial Group, Wells Fargo, Director, MUFG Union Bank, Ameris Bancorp, Fifth Third Bank, Board, Solution, Annual report, Capital One, Webster Bank, Payments Associations, Commerce Bank, Cadence Bank, Deutsche Bank, Citibank, PAS, Regions Financial Corporation, Treasury, KeyBank, Accreditation, PNC Financial Services, UMB Financial Corporation, MetaBank, Swanson v. Citibank N.A., Silicon Valley Bank, Retail banking, CEO, Commercial bank, Radius Payment Solutions, First Premier Bank, BMO Harris Bank, BNY Mellon, Huntington Bancshares, Navy Federal Credit Union, Bank, M&T Bank, Education, FDIC, Cryptocurrency, Direct

HERNDON, Va., Feb. 7, 2022 /PRNewswire-PRWeb/ --Nacha announced today the addition of Webster Bank as a Nacha Direct Member.

Key Points: 
  • HERNDON, Va., Feb. 7, 2022 /PRNewswire-PRWeb/ --Nacha announced today the addition of Webster Bank as a Nacha Direct Member.
  • "On behalf of Nacha, its Board of Directors and members, it is my pleasure to welcome Webster Bank as a Direct Member," said Jane Larimer, President and CEO of Nacha.
  • "As a member of the Nacha Board of Directors and an active member in the Payments Innovation Alliance, Webster Bank has seen firsthand the added value Nacha provides for its members," said Phil Picillo, Senior Vice President, Treasury & Payment Solutions, Webster Bank.
  • In addition to Webster Bank, Nacha Direct Member financial institutions include: American Express National Bank, Bank of America Merrill Lynch, Barclays Bank Delaware, BMO Harris Bank, BNY Mellon, Cadence Bank, Capital One, Citibank N.A., Citizens Financial Group, Commerce Bank, Deutsche Bank, Discover Financial Services, Inc., Fifth Third Bank, First PREMIER Bank, Huntington National Bank, J.P. Morgan Chase & Co., Key Bank, M&T Bank, Merrick Bank Corporation, MetaBank N.A., MUFG Union Bank, Navy Federal Credit Union, North American Banking Company, PNC Bank, Regions Bank, Silicon Valley Bank, Synovus Financial Corporation, TD Bank, N.A., Truist, UMB Bank N.A., U.S. Bank, and Wells Fargo.