HUNGERRUSH


Associated tags: POS, Software, Restaurant, Bar, Retail, Food, Professional Services, Beverage, Mobile, Wireless

Locations: HOUSTON, UNITED STATES, NORTH AMERICA, TEXAS, CALIFORNIA

HungerRush™ Survey Reveals Restaurant Surge Pricing Sours Customer Loyalty and Can Negatively Affect Profits

Retrieved on: 
Tuesday, April 9, 2024

But this study suggests dynamic and surge pricing models may not be a good idea as a long-term strategy.

Key Points: 
  • But this study suggests dynamic and surge pricing models may not be a good idea as a long-term strategy.
  • As seen in recent weeks with national media coverage on the topic, dynamic or surge pricing models don't sit well with customers.
  • According to the survey, 64% of diners said they have a negative reaction to restaurants using surge and dynamic pricing.
  • We've witnessed backlash against surge pricing models in the past, demonstrating the importance of preserving customer experience and loyalty.

HungerRush Appoints Mike Jerich as CEO

Retrieved on: 
Monday, February 5, 2024

HungerRush, the leading cloud software provider for the restaurant industry, today announced the appointment of Mike Jerich as Chief Executive Officer effective February 5th.

Key Points: 
  • HungerRush, the leading cloud software provider for the restaurant industry, today announced the appointment of Mike Jerich as Chief Executive Officer effective February 5th.
  • Mike succeeds Interim Chief Executive Officer Bill Mitchell, who has been elevated to Executive Chair of the Board of Directors.
  • “I am honored and excited to have the opportunity to lead HungerRush,” Mike said.
  • I look forward to working with the Board and HungerRush leadership to deliver creative, tech-enabled solutions in support of our customers and their guests.”

HungerRush Releases the Official 2024 Pizza Ordering Predictions for The Big Game and National Pizza Day

Retrieved on: 
Thursday, February 1, 2024

The data revealed an overwhelming 72% of diners plan on ordering pizza this year on either The Big Game, National Pizza Day, or both.

Key Points: 
  • The data revealed an overwhelming 72% of diners plan on ordering pizza this year on either The Big Game, National Pizza Day, or both.
  • Highlights of The Big Game and National Pizza Day Ordering Predictions:
    32% of diners say they plan to order from a local chain or independent pizzeria instead of a big chain—revealing the opportunity for small and mid-sized pizza restaurants to double down on marketing efforts for The Big Game and National Pizza Day.
  • Offering special Big Game Day and National Pizza Day coupons that highlight speedy delivery and quality ahead of time can help restaurant owners maximize orders.
  • For busy pizza days like The Big Game and National Pizza Day, the expectation eases a bit.

Pepicelli’s Pizza Leverages HungerRush to Serve Up Operational Improvements and Marketing Programs with Ease for Its Customers

Retrieved on: 
Tuesday, December 5, 2023

In addition to using HungerRush’s POS, the restaurant also taps into HungerRush’s automated marketing, loyalty, rewards, delivery, and online ordering.

Key Points: 
  • In addition to using HungerRush’s POS, the restaurant also taps into HungerRush’s automated marketing, loyalty, rewards, delivery, and online ordering.
  • “One of the biggest challenges we ran into with our restaurant was navigating through the many POS systems on the market,” said Tom Checkosky, Owner and Operator of Pepicelli's.
  • “The promises made by so many did not at all align with the reality of what these other technology providers could offer our business.
  • “Pepicelli’s is an example of that hard work paying off for one of our valued pizza customers.”

HungerRush’s Latest Survey Uncovers Consumer Dining Trends Designed to Help Restaurants Prepare for the Holiday Rush

Retrieved on: 
Tuesday, November 14, 2023

HungerRush , the leading POS software platform provider for quick-service and fast-casual restaurants, today announced a new consumer survey that uncovers dining trends and preferences to help restaurants prepare for the holiday season and the new year.

Key Points: 
  • HungerRush , the leading POS software platform provider for quick-service and fast-casual restaurants, today announced a new consumer survey that uncovers dining trends and preferences to help restaurants prepare for the holiday season and the new year.
  • The HungerRush survey reveals trends and insights on consumers' preferences when it comes to dining in, ordering take-out and delivery, tipping trends, and more this holiday season.
  • HungerRush’s latest survey data also reveals that 64% of diners intend to choose casual dining establishments over other options.
  • While most diners surveyed favor casual dining experiences over fine dining, quick-service restaurants, or drive-thru options, their culinary desires extend beyond the dining style.

New HungerRush Survey Findings Reveal a Sizeable Increase in Repeat Orders and Brand Loyalty for Restaurants That Embrace Marketing

Retrieved on: 
Tuesday, September 19, 2023

According to the new HungerRush consumer survey, 93% of customers visit fast-casual restaurants at least once a month, with 32% dining out 4-6 times a month.

Key Points: 
  • According to the new HungerRush consumer survey, 93% of customers visit fast-casual restaurants at least once a month, with 32% dining out 4-6 times a month.
  • During a time when consumers are more price-conscious and discerning than ever in their dining selections, marketing campaigns undoubtedly have a positive impact on driving repeat orders.
  • The same survey indicated that 55% of consumers who receive marketing messages (emails, mailers, and text messages) from restaurants will dine at or order from that restaurant within the next month.
  • For those not leveraging a marketing messaging strategy, they are missing out on repeat orders and visits.

HungerRush Welcomes Bill Mitchell to its Board of Directors

Retrieved on: 
Tuesday, August 15, 2023

HungerRush , the leading cloud software provider for the restaurant industry, today announced it has added Bill Mitchell to its board of directors.

Key Points: 
  • HungerRush , the leading cloud software provider for the restaurant industry, today announced it has added Bill Mitchell to its board of directors.
  • Bill brings more than 30 years of experience across the U.S. and global markets.
  • He has a proven track record of transforming and successfully re-branding various restaurant chains to quickly scale and grow, providing tremendous value and experience to the HungerRush board.
  • “It is an honor to welcome Bill to our board of directors.

HungerRush Welcomes New Chief People Officer and Chief Product Officer to Leadership Bench

Retrieved on: 
Wednesday, August 2, 2023

HungerRush , the leading cloud software provider for the restaurant industry, today announced expansions of its leadership team with the addition of a new Chief People Officer, Amy Raden, and Chief Product Officer, Eran Hollander, in its Houston corporate headquarters.

Key Points: 
  • HungerRush , the leading cloud software provider for the restaurant industry, today announced expansions of its leadership team with the addition of a new Chief People Officer, Amy Raden, and Chief Product Officer, Eran Hollander, in its Houston corporate headquarters.
  • In her new role as Chief People Officer, Amy will focus on building a world-class company culture that is focused on fostering and embracing a sense of belonging across all departments and teams.
  • Eran Hollander, the new Chief Product Officer, brings more than 20 years of experience and a wealth of product management knowledge within the Fintech space, spanning from SaaS platform solutions across B2B, B2C, and B2B2C companies.
  • “I am extremely proud to add Amy and Eran to the team at HungerRush,” said Perry Turbes, Chief Executive Officer.

Jet’s Hits Five Million Talk and Text Orders in Three Years With HungerRush OrderAI

Retrieved on: 
Tuesday, July 25, 2023

Jet’s started with OrderAI Text in 2019 and has since quickly fulfilled four million orders with the text-to-order feature.

Key Points: 
  • Jet’s started with OrderAI Text in 2019 and has since quickly fulfilled four million orders with the text-to-order feature.
  • Since 2022, Jet’s fulfilled more than two million orders using OrderAI Text.
  • Based on the same software engine as OrderAI Talk, OrderAI Text delivers great guest experiences, and increased order volumes.
  • With OrderAI Talk and Text, Jet’s improves order accuracy, reduces wait time, and improves the employee and customer experience.

HungerRush Data Shows Majority of Diners Believe the Restaurant Customer Experience is Declining Due to the Ongoing Labor Shortage

Retrieved on: 
Tuesday, June 13, 2023

The survey results indicate that a majority of diners are accrediting a diminishing customer experience to labor shortages which lead to increased wait times, order inaccuracies, and stressed-out employees.

Key Points: 
  • The survey results indicate that a majority of diners are accrediting a diminishing customer experience to labor shortages which lead to increased wait times, order inaccuracies, and stressed-out employees.
  • With so many restaurants to pick from, it’s essential that restaurants create a personalized and streamlined experience at every touchpoint in the customer journey.
  • The survey was commissioned by HungerRush and conducted by Dynata, the world's largest first-party data company.
  • The survey was conducted in May 2023 of 1,000 U.S. consumers 18 years and older to understand how the labor shortage is impacting restaurants of various sizes and the customer experience.