Cumberland Connect Achieves +90 NPS by Transforming Broadband Operations and Member Experience, Named Calix ‘Giant of Operations’
Calix, Inc. (NYSE: CALX) recognizes its customer, Cumberland Connect , as a “Giant of Operations” 2023 Calix Innovations Award winner.
- Calix, Inc. (NYSE: CALX) recognizes its customer, Cumberland Connect , as a “Giant of Operations” 2023 Calix Innovations Award winner.
- Leveraging the complete Calix broadband platform with the Calix Intelligent Access EDGE™ E7-2 and the visibility of Calix Operations Cloud and Service Cloud —both part of Calix Cloud®—Cumberland Connect’s support and operations teams operate with the highest efficiency.
- “Back in March, a major storm ripped through our Tennessee community,” said Mike Neverdusky, network operations manager at Cumberland Connect.
- Cumberland Connect has clearly shown why they are the Calix ‘Giant of Operations’ with their dedication to member experience and innovation in the broadband industry.”