Yellow.ai

RingCentral Announces General Availability of RingCX, a Natively Built AI-first Contact Center that is Simple to Use and Easy to Deploy

Retrieved on: 
Tuesday, November 14, 2023
VoIP, Software, Mobile, Wireless, Internet, Professional Services, Data Management, Technology, Artificial Intelligence, Other Communications, Other Professional Services, Communications, Telecommunications, Glass, NYSE, Organization, Microsoft Dynamics, Contact, Workforce, RingCentral, Multimedia, IVA, Partner, Yellow.ai, OEM, Social media, Workflow, RNG, HubSpot, AI, ServiceNow, SMS, Human, Medical device, Customer service, Sales, Online shopping, Retail, Zendesk

Disruptively packaged and priced: RingCX includes voice, video, 20+ digital channels, AI summaries, and unlimited domestic inbound and outbound minutes.

Key Points: 
  • Disruptively packaged and priced: RingCX includes voice, video, 20+ digital channels, AI summaries, and unlimited domestic inbound and outbound minutes.
  • Easy to deploy: Intuitive set-up gives customers the ability to get started in a matter of days, not weeks.
  • Complements RingCentral Contact Center: RingCX is a strong complement to RingCentral Contact Center™, an OEM-based solution, which is generally aimed at more complex use cases and larger deployments.
  • RingCentral continues to rapidly add new features to RingCX to help organizations flexibly and rapidly transition to an AI-first contact center.

Yellow.ai Named a Leader in Opus Research 2023 Conversational AI Intelliview Report

Retrieved on: 
Tuesday, November 7, 2023
Opus, Research, LLM, Pressure, Architecture, Understanding, Synthetic media, Generative, Chatbot, Yellow.ai, Natural language processing, Growth, Natural language, NLU, Machine learning, NLP, AI, Conversation, SAN, Copper, Sales

SAN MATEO, Calif. , Nov. 7, 2023 /PRNewswire/ -- Yellow.ai, a global leader in Conversational AI, today announced it has been named a Leader in the Opus Research 2023 Conversational AI Intelliview Report. The report highlights the strength of Yellow.ai's product completeness and flexibility, as well as its strategic potential mentioning that it "exceeds criteria and offers demonstrable advantages" in terms of its features, integration, and company vision.

Key Points: 
  • Recognized for its strong growth in revenue, generative AI-powered capabilities, proprietary technology, and proven track record in the conversational AI industry
    SAN MATEO, Calif. , Nov. 7, 2023 /PRNewswire/ -- Yellow.ai , a global leader in Conversational AI, today announced it has been named a Leader in the Opus Research 2023 Conversational AI Intelliview Report.
  • "Businesses of all sizes are under increasing pressure to leverage advanced Large Language Models (LLMs) and Generative AI resources," said Derek Top, Senior Analyst and Research Director with Opus Research.
  • According to the report, key benefits offered by Yellow.ai to enterprises include:
    "We are thrilled and honored to be acknowledged as a leader by Opus Research.
  • To read the full Opus Conversational AI Intelliview report,

Yellow.ai rated 4.5 out of 5 in Inaugural Gartner® Peer Insights™ Voice of the Customer for Enterprise Conversational AI Platforms

Retrieved on: 
Wednesday, September 13, 2023
Peer, Challenger, Research, Conversation, Voice of the customer, Yellow.ai, Human voice, Organization, Chatbot, Publication, Customer, SAN, ARR, Magic, Yoy, Growth, Magic Quadrant, Online shopping, Gartner

SAN MATEO, Calif., Sept. 13, 2023 /PRNewswire/ -- Yellow.ai, a global leader in Conversational AI, today announced it has been named a Strong Performer in the inaugural 2023 Gartner Peer Insights Voice of the Customer for Enterprise Conversational AI Platforms. Yellow.ai has also been recently recognized as a Challenger in the 2023 Gartner® Magic Quadrant™ for Enterprise Conversational AI Platforms.

Key Points: 
  • SAN MATEO, Calif., Sept. 13, 2023 /PRNewswire/ -- Yellow.ai , a global leader in Conversational AI, today announced it has been named a Strong Performer in the inaugural 2023 Gartner Peer Insights Voice of the Customer for Enterprise Conversational AI Platforms .
  • Yellow.ai has also been recently recognized as a Challenger in the 2023 Gartner® Magic Quadrant™ for Enterprise Conversational AI Platforms .
  • The Voice of the Customer is a document that synthesizes Gartner Peer Insights' reviews into insights for IT decision makers.
  • Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact.

Yellow.ai rated 4.5 out of 5 in Inaugural Gartner® Peer Insights™ Voice of the Customer for Enterprise Conversational AI Platforms

Retrieved on: 
Wednesday, September 13, 2023
Peer, Challenger, Research, Conversation, Voice of the customer, Yellow.ai, Human voice, Organization, Chatbot, Publication, Customer, SAN, ARR, Magic, Yoy, Growth, Magic Quadrant, Online shopping, Gartner

SAN MATEO, Calif., Sept. 13, 2023 /PRNewswire/ -- Yellow.ai, a global leader in Conversational AI, today announced it has been named a Strong Performer in the inaugural 2023 Gartner Peer Insights Voice of the Customer for Enterprise Conversational AI Platforms. Yellow.ai has also been recently recognized as a Challenger in the 2023 Gartner® Magic Quadrant™ for Enterprise Conversational AI Platforms.

Key Points: 
  • SAN MATEO, Calif., Sept. 13, 2023 /PRNewswire/ -- Yellow.ai , a global leader in Conversational AI, today announced it has been named a Strong Performer in the inaugural 2023 Gartner Peer Insights Voice of the Customer for Enterprise Conversational AI Platforms .
  • Yellow.ai has also been recently recognized as a Challenger in the 2023 Gartner® Magic Quadrant™ for Enterprise Conversational AI Platforms .
  • The Voice of the Customer is a document that synthesizes Gartner Peer Insights' reviews into insights for IT decision makers.
  • Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact.

Yellow.ai launches Dynamic Automation Platform (DAP) with Generative AI, unveils new logo

Retrieved on: 
Tuesday, April 25, 2023
Cloud, LLM Communications, Marketing, LLM, CX, Lead, Conversation, Yellow.ai, Chatbot, Trust, SAN, CRM, Happiness, Growth, Template generator, SVP, DAP, Global marketing, Email, Customer service, Online shopping, Sales, Ceramic

SAN MATEO, Calif., April 25, 2023 /PRNewswire/ -- Yellow.ai, a global leader in Conversational AI, today announced the launch of its Dynamic Automation Platform (DAP), powered by generative AI, that enables enterprises to automate customer and employee experiences at scale with 60% reduction in their operational costs. The company also revealed a new logo as part of a rebranding strategy that reflects its vision of delivering human-like conversational experiences to accelerate enterprise growth.

Key Points: 
  • We are investing heavily in domain-specific LLMs to facilitate dynamic content creation, providing our customers with a comprehensive experience through our enterprise-grade Dynamic AI agents.
  • The company is combining generative AI technology with DAP which runs on its proprietary and multi-Large Language Model (LLM) AI engine, DynamicNLP™.
  • Our robust generative AI roadmap underscores our dedication to remaining at the forefront of conversational workflow automation, delivering exceptional human-like experiences anytime, anywhere."
  • Generative AI-powered Dynamic Chat: Enabling goal-driven conversations, Dynamic Chat, integrated with Yellow.ai Dynamic Conversation Designer and Engage is able to generate conversation flows on the fly.

Yellow.ai launches Dynamic Automation Platform (DAP) with Generative AI, unveils new logo

Retrieved on: 
Tuesday, April 25, 2023
Cloud, LLM Communications, Marketing, LLM, CX, Lead, Conversation, Yellow.ai, Chatbot, Trust, SAN, CRM, Happiness, Growth, Template generator, SVP, DAP, Global marketing, Email, Customer service, Online shopping, Sales, Ceramic

SAN MATEO, Calif., April 25, 2023 /PRNewswire/ -- Yellow.ai, a global leader in Conversational AI, today announced the launch of its Dynamic Automation Platform (DAP), powered by generative AI, that enables enterprises to automate customer and employee experiences at scale with 60% reduction in their operational costs. The company also revealed a new logo as part of a rebranding strategy that reflects its vision of delivering human-like conversational experiences to accelerate enterprise growth.

Key Points: 
  • We are investing heavily in domain-specific LLMs to facilitate dynamic content creation, providing our customers with a comprehensive experience through our enterprise-grade Dynamic AI agents.
  • The company is combining generative AI technology with DAP which runs on its proprietary and multi-Large Language Model (LLM) AI engine, DynamicNLP™.
  • Our robust generative AI roadmap underscores our dedication to remaining at the forefront of conversational workflow automation, delivering exceptional human-like experiences anytime, anywhere."
  • Generative AI-powered Dynamic Chat: Enabling goal-driven conversations, Dynamic Chat, integrated with Yellow.ai Dynamic Conversation Designer and Engage is able to generate conversation flows on the fly.