Valvoline Instant Oil Change

Customers Appreciate Aftermarket Service Providers for Their Convenience, J.D. Power Finds

Retrieved on: 
Tuesday, April 30, 2024
Aftermarket, Automotive, General Automotive, Automotive Manufacturing, Professional Services, Manufacturing, Other Automotive, Performance & Special Interest, Data Analytics, J.D. Power, Car dealership, MPI, Jiffy Lube, CSI, ASI, Gen, Environment, Meineke, Meineke Car Care Centers, Valvoline Instant Oil Change, Trust, Millennials

Amid record-high appointment wait times at franchised dealerships,1 customers are finding it easier to do business with aftermarket service providers due to no-appointment drive-in service or a small number of days wait for an appointment.

Key Points: 
  • Amid record-high appointment wait times at franchised dealerships,1 customers are finding it easier to do business with aftermarket service providers due to no-appointment drive-in service or a small number of days wait for an appointment.
  • “Aftermarket service providers should continue to focus on service advisor performance, courtesy and creating a welcoming environment for customers who wait at the facility.
  • These factors are (in alphabetical order): ease of scheduling/getting vehicle in for service; fairness of charges; service advisor courtesy; service advisor performance; service facility; time to complete service; and quality of work.
  • Across each segment in the study, aftermarket service customers continue to find their provider easier to do business with (average of 6.26), while franchise dealer customers rate their service provider an average of 6.09.

Valvoline Inc. Opens Its 1000th Franchise Location

Retrieved on: 
Thursday, February 8, 2024
Valvoline, Partnership, QAS, Growth, Valvoline Instant Oil Change, VVV

LEXINGTON, Ky., Feb. 8, 2024 /PRNewswire/ -- Valvoline Inc. (NYSE: VVV), the quick, easy, trusted leader in preventive automotive maintenance, announces the opening of its 1000th franchise-operated location under its Valvoline Instant Oil Change and Great Canadian Oil Change brands. The new 1000th franchise store is a Valvoline Instant Oil Change location operated by Quality Automotive Services, LLC (QAS), one of Valvoline's largest franchise partners.

Key Points: 
  • The 1000th franchise location is operated by Quality Automotive Services, LLC
    LEXINGTON, Ky., Feb. 8, 2024 /PRNewswire/ -- Valvoline Inc. (NYSE: VVV), the quick, easy, trusted leader in preventive automotive maintenance, announces the opening of its 1000th franchise-operated location under its Valvoline Instant Oil Change and Great Canadian Oil Change brands.
  • The new 1000th franchise store is a Valvoline Instant Oil Change location operated by Quality Automotive Services, LLC (QAS), one of Valvoline's largest franchise partners.
  • "I am proud to celebrate this important milestone with our franchise partners and with the entire Valvoline team," said Valvoline President and CEO Lori Flees.
  • The addition of the 1000th franchise location brings the total number of system-wide stores to nearly 1,900 retail locations.

Valvoline Instant Oil Change Locations Raise Funds for the Fight Against Cancer

Retrieved on: 
Thursday, October 19, 2023
American Cancer Society, Valvoline Instant Oil Change, Jordan, DE, Transport, Friends, Partnership, ACS, Cancer, Patient, Marketing, Pharmaceutical industry, MD

ORANGE, Calif., Oct. 19, 2023 (GLOBE NEWSWIRE) -- Throughout the month of October, select Valvoline Instant Oil Change℠ (VIOC) locations are offering customers an opportunity to donate at the time of their oil change to support American Cancer Society (ACS) and its Road To Recovery program.

Key Points: 
  • ORANGE, Calif., Oct. 19, 2023 (GLOBE NEWSWIRE) -- Throughout the month of October, select Valvoline Instant Oil Change℠ (VIOC) locations are offering customers an opportunity to donate at the time of their oil change to support American Cancer Society (ACS) and its Road To Recovery program.
  • Transportation barriers are the #1 reason for missed cancer appointments and the Road To Recovery program provides free rides to treatment for cancer patients.
  • “Thanks to VIOC’s continued partnership and steadfast commitment to the fight against cancer, more patients will get access to life-saving treatment.”
    To help raise additional funds for the American Cancer Society, download a coupon and find participating Valvoline Instant Oil Change locations at ValvolineFightsCancer.com .
  • For every coupon redeemed, Valvoline Instant Oil Change will donate $5.

Valvoline Instant Oil Change Locations Raise Funds for the Fight Against Cancer

Retrieved on: 
Thursday, September 28, 2023
Partnership, Friends, Cancer, Transport, Marketing, DE, Patient, ACS, Jordan, American Cancer Society, Valvoline Instant Oil Change, Pharmaceutical industry, MD

ORANGE, Calif., Sept. 28, 2023 (GLOBE NEWSWIRE) -- Throughout the month of October, select Valvoline Instant Oil Change SM (VIOC) locations will offer customers an opportunity to donate at the time of their oil change to support American Cancer Society (ACS) and its Road To Recovery program.

Key Points: 
  • ORANGE, Calif., Sept. 28, 2023 (GLOBE NEWSWIRE) -- Throughout the month of October, select Valvoline Instant Oil Change SM (VIOC) locations will offer customers an opportunity to donate at the time of their oil change to support American Cancer Society (ACS) and its Road To Recovery program.
  • Transportation barriers are the #1 reason for missed cancer appointments and the Road To Recovery program provides free rides to treatment for cancer patients.
  • VIOC customers will be asked to make donations at participating VIOC locations in CA, DE, FL, LA, MD, and VA to raise much needed dollars for ACS.
  • For every coupon redeemed, Valvoline Instant Oil Change will donate $5.

NOVUS Named Agency of Record for Valvoline Instant Oil Change to Amplify Brand Visibility Through Hyperlocal Strategy

Retrieved on: 
Thursday, September 14, 2023
Agency of record, Customer insight, Agency, Growth, Partnership, Valvoline, Valvoline Instant Oil Change, CMO, AOR, Geography, Marketing, Management

MINNEAPOLIS, Sept. 14, 2023 /PRNewswire-PRWeb/ -- Today, independent media planning and buying agency NOVUS announced it was selected as the Brand media Agency of Record (AOR) for Valvoline Instant Oil Change (VIOC). NOVUS' brand marketing scope will encompass media planning, buying and analytics for Valvoline Instant Oil Change's corporate and franchise stores.

Key Points: 
  • The demonstrated success of NOVUS' localized, data-centric approach and roster of talent continues to set the agency apart amongst successful brands
    MINNEAPOLIS, Sept. 14, 2023 /PRNewswire-PRWeb/ -- Today, independent media planning and buying agency NOVUS announced it was selected as the Brand media Agency of Record (AOR) for Valvoline Instant Oil Change (VIOC).
  • NOVUS' brand marketing scope will encompass media planning, buying and analytics for Valvoline Instant Oil Change's corporate and franchise stores.
  • "The NOVUS team impressed us with their strategic thinking, innovative localized analytics, and their engaged talent during every phase of the selection process.
  • As VIOC's brand media AOR, NOVUS will utilize its hyperlocal approach to amplify the company's rapid growth while cultivating increased customer trust and bolstering the brand at a local level.

Valvoline Instant Oil ChangeSM supports cancer research and patient care at Dana-Farber Cancer Institute

Retrieved on: 
Tuesday, August 1, 2023
The Jimmy Fund, Kid, Valvoline Instant Oil Change, Cancer, Research, Patient, Health, Burger King, Dana–Farber Cancer Institute, Birth control

NEWTON, Mass., Aug. 01, 2023 (GLOBE NEWSWIRE) -- Valvoline Instant Oil Change (VIOC) customers in New England are helping to defy cancer this summer by contributing to the Jimmy Fund through their “ A Chance for Kids & Families ® ” program.

Key Points: 
  • NEWTON, Mass., Aug. 01, 2023 (GLOBE NEWSWIRE) -- Valvoline Instant Oil Change (VIOC) customers in New England are helping to defy cancer this summer by contributing to the Jimmy Fund through their “ A Chance for Kids & Families ® ” program.
  • Donate $1, $3, $5, or $7.50, in recognition of 75 years of the Jimmy Fund, at participating Valvoline Instant Oil ChangeSM locations and do your part to support Dana-Farber Cancer Institute patients and families.
  • “We are excited to participate in this program once again this year,” said Don Smith, CEO of Henley Enterprises, Inc, the largest franchisee of Valvoline Instant Oil Change .
  • “The Jimmy Fund has long been a pillar in our community, and the work they do to support cancer research and care at Dana-Farber Cancer Institute is remarkable.”
    “We are grateful for the many years of support we have received from our partners, Burger King and Valvoline Instant Oil Change, as well as the generosity of their patrons,” said Alexa Woodward, assistant vice president, corporate partnerships for Dana-Farber Cancer Institute and the Jimmy Fund.

Vehicle Owners Express Lower Satisfaction with Aftermarket Service Providers, J.D. Power Finds

Retrieved on: 
Tuesday, May 2, 2023
Technology, General Automotive, Automotive Manufacturing, EV, Electric Vehicles, Manufacturing, Aftermarket, Alternative Vehicles, Fuels, Automotive, Professional Services, Artificial Intelligence, Software, Data Analytics, Other Automotive, Data Management, Net, J.D. Power, Maintenance, Express Oil Change & Tire Engineers, ICE, Torque, Meineke, Computer, EVS, ASI, NPS, SM, Jiffy Lube, Goodyear Tire and Rubber Company, Meineke Car Care Centers, CSI, Valvoline Instant Oil Change, Retail, Online shopping

Customer satisfaction is lower for the performance of the service advisor, specifically noting increased wait times, and fewer advisors providing helpful advice.

Key Points: 
  • Customer satisfaction is lower for the performance of the service advisor, specifically noting increased wait times, and fewer advisors providing helpful advice.
  • Convenience, speed and price are very attractive to today’s vehicle owners who are looking for excellent service, and aftermarket service providers can leverage those factors to stem the tide of owners going to dealerships.”
    The study, now in its fourth year, measures customer satisfaction with aftermarket service facilities, providing a numerical index ranking of the highest-performing facilities in the U.S. aftermarket.
  • These measures are (in alphabetical order): ease of scheduling/getting vehicle in for service; fairness of charges; service advisor courtesy; service advisor performance; service facility; time to complete service; and quality of work.
  • Aftermarket service providers can get a revenue jolt: The ever-increasing electric vehicle (EV) marketplace service needs and shorter length of service intervals is creating an opportunity for aftermarket service providers.

Valvoline Establishes ESG and Equality Council to Support Continued Progress on Sustainabilty, DE&I and Governance Matters

Retrieved on: 
Friday, December 2, 2022
Retail, Automotive, General Automotive, Other Automotive, Other Retail, Specialty, Maintenance, Security (finance), VVV, Valvoline Instant Oil Change, Family Equality Council, Corporation, EVS, LGBTQ, CSR, Analysis, LP, The Council, Global production network, Financial condition report, Biophysical environment, ESG, Sale, NYSE, ESPN, Workplace, Inc., Senior, Council, Social Security Government Pension Offset, Form 10-K, Filter (signal processing), Cambia Health Solutions, Result, Social, Committee, Renewable energy, Valvoline, Chicane

The Council will be overseen by Valvolines Board of Directors through its Governance & Nominating Committee, and led by Julie ODaniel, Senior Vice President, Chief Legal Officer and Corporate Secretary of Valvoline.

Key Points: 
  • The Council will be overseen by Valvolines Board of Directors through its Governance & Nominating Committee, and led by Julie ODaniel, Senior Vice President, Chief Legal Officer and Corporate Secretary of Valvoline.
  • Valvoline director Carol H. Kruse, the former Senior Vice President and Chief Marketing Officer at ESPN and Cambia Health Solutions, will be joining the Council, as will other senior executives of Valvoline.
  • The Council will enhance these initiatives with corporate governance practices and will work closely with Valvolines employee-driven DEI Council to deepen the Companys commitment to an inclusive culture for all.
  • "We are pleased that Valvoline has formed this goal-oriented and disclosure-focused Council to engender a more inclusive workplace.

Valvoline Instant Oil Change Locations Raise Funds for the Fight Against Cancer

Retrieved on: 
Friday, September 30, 2022
American Cancer Society, Breast, Woman, Lubricant, NYSE, Valvoline Instant Oil Change, MD, Prostate, VVV, ACS, Rectum, No, Patient, Valvoline, Colon, Cancer, DE, Jordan, Lung, Research, GLOBE, Man, Marketing, Death, Pharmaceutical industry, Tobacco, Birth control

for the entire month of October Valvoline Instant Oil Change (VIOC) is reminding people that, just like maintaining fluids in their vehicle prevents major repairs, getting recommended cancer screenings does the same for the body.

Key Points: 
  • for the entire month of October Valvoline Instant Oil Change (VIOC) is reminding people that, just like maintaining fluids in their vehicle prevents major repairs, getting recommended cancer screenings does the same for the body.
  • To help raise additional funds for the American Cancer Society, download a coupon and find participating Valvoline Instant Oil Change locations at ValvolineFightsCancer.com .
  • 2 chain by number of stores in the United States under the Valvoline Instant Oil Change brand.
  • Founded in 1989, Henley Enterprises, Inc. is the largest Valvoline Instant Oil Change franchisee.

Valvoline Instant Oil Change℠ supports cancer research and care at Dana-Farber Cancer Institute

Retrieved on: 
Thursday, July 14, 2022
Boston Red Sox, The Jimmy Fund, Program, Pan-Mass Challenge, Survival, No, Patient, CEO, Adult, GLOBE, Dana–Farber Cancer Institute, Valvoline, Lubricant, VVV, Health, Kid, 2009 Boston Red Sox season, Research, Twitter, Cancer, NYSE, Valvoline Instant Oil Change, Health insurance

We are excited to participate in this program once again this year, said Don Smith, CEO of Henley Enterprises, Inc, the largest franchisee of Valvoline Instant Oil Change .

Key Points: 
  • We are excited to participate in this program once again this year, said Don Smith, CEO of Henley Enterprises, Inc, the largest franchisee of Valvoline Instant Oil Change .
  • The Jimmy Fund has long been a pillar in our community, and the work they do to support cancer research and care at Dana-Farber Cancer Institute is remarkable.
  • Founded in 1989, Henley Enterprises, Inc. is the largest Valvoline Instant Oil Change franchisee.
  • The Jimmy Fund ( www.JimmyFund.org ) solely supports Bostons Dana-Farber Cancer Institute, raising funds for adult and pediatric cancer care and research to improve the chances of survival for cancer patients around the world.