Dual-tone multi-frequency signaling

BroadSource Partners with Ribbon to Enhance Credit Card Data Security

Retrieved on: 
Tuesday, December 12, 2023
Cloud, PCI, Ribbon Communications, IP, DTMF, Dual-tone multi-frequency signaling, PCI-DSS, Security, Ribbon, SBC, Online shopping

PLANO, Texas, Dec. 12, 2023 /PRNewswire/ -- Ribbon Communications Inc. (Nasdaq: RBBN), a global provider of real time communications technology and IP optical networking solutions to many of the world's largest service providers, enterprises, and critical infrastructure operators to modernize and protect their networks, today announced that global solutions provider BroadSource has selected Ribbon's SBC SWe as a key component in its Payment Card Industry Data Security Standard (PCI-DSS) compliant secure payments system, SecureCall.

Key Points: 
  • PCI-DSS is a global payments industry standard for keeping consumer credit card data secure when payment information is transmitted online or over the phone.
  • While large contact centers may have solutions in place, multiple locations remain where credit card information is shared over the phone, verbally.
  • When SecureCall removes the customer's card details from the conversation, the business no longer has visibility into the customer's card details.
  • Retail employees and agents can securely take credit card information over the phone without pausing calls or screen recordings.

BroadSource Partners with Ribbon to Enhance Credit Card Data Security

Retrieved on: 
Tuesday, December 12, 2023
Cloud, PCI, Ribbon Communications, IP, DTMF, Dual-tone multi-frequency signaling, PCI-DSS, Security, Ribbon, SBC, Online shopping

SecureCall leverages Ribbon's award-winning SBC technology to participate in a secure conversation between the merchant, customer and SecureCall Cloud. The solution is acquired as a cloud service and deployed by the merchant's telecom service provider, freeing the merchant from new technology investments. Security features including DTMF (Dual Tone Multi Frequency) Clamping can be enabled on any cloud phone line, so the service is available no matter where the merchant's staff is located -- a physical store, a call center environment or a remote workstation. Retail employees and agents can securely take credit card information over the phone without pausing calls or screen recordings.

Key Points: 
  • PCI-DSS is a global payments industry standard for keeping consumer credit card data secure when payment information is transmitted online or over the phone.
  • While large contact centers may have solutions in place, multiple locations remain where credit card information is shared over the phone, verbally.
  • When SecureCall removes the customer's card details from the conversation, the business no longer has visibility into the customer's card details.
  • Retail employees and agents can securely take credit card information over the phone without pausing calls or screen recordings.

Romeo Power, Inc. Requests Investors to Vote on Proposals at Annual Meeting of Stockholders Before June 30, 2022

Retrieved on: 
Tuesday, June 28, 2022
Hardware, Automotive Manufacturing, Alternative Energy, Energy, Manufacturing, Sustainability, Alternative Vehicles, Fuels, Technology, EV, Electric Vehicles, Batteries, Performance & Special Interest, Environment, General Automotive, Aftermarket, Automotive, Cell, SEC filing, Annual general meeting, Shareholder, Company, Forward-looking statement, Dual-tone multi-frequency signaling, EV, NYSE, SEC, Human, Private Securities Litigation Reform Act, Internet, Time, EDGAR, Safety, RMO, Social media, Security (finance), Method, Holding company, COVID-19

Stockholders are able to cast their votes until 11:59 PM Eastern time on June 29, 2022.

Key Points: 
  • Stockholders are able to cast their votes until 11:59 PM Eastern time on June 29, 2022.
  • The Annual Meeting of Stockholders was originally scheduled for June 14, 2022, but was adjourned until June 30, 2022 to allow stockholders additional time to vote.
  • Romeo Power is strongly encouraging participation from all investors, irrespective of position size, in the voting process.
  • If possible, please use either of the first two options to ensure your vote is captured in time for the meeting.

Court Denies PCI Pal’s Motion to Dismiss Sycurio’s U.S. Patent Infringement Lawsuit

Retrieved on: 
Thursday, June 23, 2022
Technology, Data Management, Security, Solution, 101, Patent, Payment Card Industry Data Security Standard, Hearing, SDP, Payment service provider, Technology, Fraud, Compliance, Court, Company, Livingbridge, Dual-tone multi-frequency signaling, Risk, PCI, Marketing, PCI DSS, District court, Telephone, Certification, PA-DSS, ISO 27001:2013, Organization, PII, Payment card

In its motion, PCI Pal contended that Sycurios US patents were invalid under 35 U.S.C.

Key Points: 
  • In its motion, PCI Pal contended that Sycurios US patents were invalid under 35 U.S.C.
  • After full consideration of the arguments and the legal briefs of the parties on PCI Pals motion to dismiss, the Court agreed with Sycurios arguments and rejected PCI Pals assertions regarding invalidity of the patents.
  • The Courts denial of PCI Pals motion means that Sycurios patent infringement lawsuit against PCI Pal will proceed as anticipated.
  • Sycurio has filed a companion lawsuit in the U.K. for infringement of Sycurios related UK patent, which lawsuit is presently scheduled for trial in June 2023.

Romeo Power, Inc. Requests Investors to Vote on Proposals at Annual Meeting of Stockholders

Retrieved on: 
Monday, June 20, 2022
Other Energy, Automotive, EV, Electric Vehicles, Technology, Other Technology, Alternative Energy, Energy, Time, Security (finance), EV, Safety, Method, Human, SEC filing, RMO, Company, Forward-looking statement, Private Securities Litigation Reform Act, Dual-tone multi-frequency signaling, Shareholder, Cypress, SEC, Annual general meeting, Social media, Cell, EDGAR, NYSE, Internet, Online gambling, Internet service provider, Risk management, COVID-19

The Annual Meeting of Stockholders was originally scheduled for June 14, 2022, but was adjourned until June 30, 2022 to allow stockholders additional time to vote.

Key Points: 
  • The Annual Meeting of Stockholders was originally scheduled for June 14, 2022, but was adjourned until June 30, 2022 to allow stockholders additional time to vote.
  • Romeo Power is encouraging participation from all investors, big and small, in the voting process.
  • We remain steadfast in our commitment to driving continuous growth for Romeo Power and its shareholders.
  • Each of these initiatives have the ability to both grow and create value for Romeo Power and its shareholders.

NWN Carousel Powers Blue Cross & Blue Shield of Rhode Island’s New Cloud Contact Center Resulting in Dramatic Improvement in Member and Agent Satisfaction

Retrieved on: 
Wednesday, June 8, 2022
VoIP, Software, Networks, Internet, Professional Services, Data Management, Technology, Security, Insurance, Practice Management, Other Technology, Health, Cloud, Public sector, NWN, CEO, Partnership, Phonation, CRM, CCSP, Blue Cross Blue Shield Association, Organization, Dual-tone multi-frequency signaling, Videotelephony, Video game console

There were no digital channels for agents, limited self service capabilities and high transfer of calls.

Key Points: 
  • There were no digital channels for agents, limited self service capabilities and high transfer of calls.
  • NWN Carousel with their technology partner, Five9, deployed a cloud contact center including intelligent, automated self-service with deep integration to CRM including screen pops.
  • In partnership with NWN Carousel we were able to understand the marketplace for cloud-based call center solutions for the best operational fit, Joe Friedrichsen, managing director, Blue Cross & Blue Shield of Rhode Island.
  • Were proud to partner with Blue Cross & Blue Shield of Rhode Island on their cloud contact center platform to create better health outcomes for customers and improve operational efficiency and productivity.

Restaurant Group Fridays UK Chooses PCI Pal® to Secure Card Payments

Retrieved on: 
Wednesday, March 16, 2022
Software, Restaurant, Bar, Finance, Data Management, Professional Services, Technology, Retail, Security, Payment Card Industry Data Security Standard, Solution, Technology, Data loss, Human, PCI, LON, Software as a service, Compliance, Dual-tone multi-frequency signaling, Ryukyu Kingdom, TGI Fridays, Lung compliance, PCI DSS, Restaurant, Environment, DTMF, Home, PCIP, LinkedIn, Payment card, Online shopping

PCI Pal , (LON:PCIP) the global provider of cloud-based secure payment solutions has supported restaurant group Fridays UK with the implementation of its PCI Pal Agent Assist solution, to ensure full PCI compliance when handling customers telephone-based card payments.

Key Points: 
  • PCI Pal , (LON:PCIP) the global provider of cloud-based secure payment solutions has supported restaurant group Fridays UK with the implementation of its PCI Pal Agent Assist solution, to ensure full PCI compliance when handling customers telephone-based card payments.
  • With a changing operational model, Fridays traditional walk-in service has been extended to include more booking-led Click & Collect services, deliveries and a Fridays at Home range.
  • Erica Livermore said: At Fridays UK we are very strict on security protocols and therefore PCI Pal had to go through onboarding on our side, which they passed with flying colors.
  • PCI Pal is integrated to, and resold by, some of the worlds' leading business communications vendors, as well as major payment service providers.

GL Announces High Volume User Traffic Generation over Wireless and IP Core Networks

Retrieved on: 
Friday, February 25, 2022
GLOBE, Human, IUP (software), Network operating system, Internet, HTTP, Phonation, Data-rate units, Analog, Loss, LTE, GPRS Tunnelling Protocol, TDM, K, GTP-U, RTP, Equipment, Emulate, EtherNet/IP, Creative Voice file, Voice over IP, PCAP, IP, Congestion, Dual-tone multi-frequency signaling, Automation, Mean opinion score, Density, CEO, SONET/SDH, PSTN, Mobile phone, N4

This solution can emulate up to 100,000 subscribers, 40 Gbps of mobile data traffic and a high volume of voice calls to stress test 5G, 4G, and 3G networks.

Key Points: 
  • This solution can emulate up to 100,000 subscribers, 40 Gbps of mobile data traffic and a high volume of voice calls to stress test 5G, 4G, and 3G networks.
  • Message Automation and Protocol Simulation (MAPS) platform is the basis for all signaling protocols and traffic generation which includes voice, tones, digits, fax, data, and video.
  • GLs MAPS RTP HD network appliance and advanced bulk call generator is used to emulate a high volume of calls with RTP traffic.
  • Emulating traffic can be valuable to characterize the impairment as a function of traffic intensity and traffic types.

Dubber announces cloud PCI compliance solution for Amazon Connect - Dubber PCI Comply

Retrieved on: 
Tuesday, March 1, 2022
Cloud, Risk, Payment service provider, Note, Compliance, Human, Software, Dual-tone multi-frequency signaling, Mobile World Congress, Amazon Web Services, Telecommunication, ASX, Intelligence, Industry, DTMF, AWS, PCI, Connect, API, Service, City centre, Amazon, Payment Card Industry Data Security Standard, Congress, IVR, Solution, Communication, PSP, PCI DSS, Online shopping, Payment card, Dubber

With the release of 'Dubber PCI Comply for Amazon Connect,' we've focussed on the key aspects and benefits of Amazon Connect for Service Providers, Enterprises and Contact Centres.

Key Points: 
  • With the release of 'Dubber PCI Comply for Amazon Connect,' we've focussed on the key aspects and benefits of Amazon Connect for Service Providers, Enterprises and Contact Centres.
  • Like Amazon Connect, Dubber PCI Comply for Amazon Connect is driven by our innovative and simple API integration, providing the ability to deploy PCI compliance across an organisation immediately.
  • How Dubber PCI Comply works:
    Dubber PCI Comply for Amazon Connect for the end customer enables certified security and PCI-DSS compliant payments via voice calls, chat, and cloud-based communications platforms.
  • Dubber PCI Comply works with voice, IVR & chat
    Available on the AWS Marketplace, prices start from 8.95 per user/month for PCI Comply for Connect and 11.49 per user/month for PCI Comply for Connect Plus.

Dubber Expands Microsoft Teams Capabilities with Video Capture and Advanced Recording Controls

Retrieved on: 
Tuesday, March 1, 2022
Cloud, Dual-tone multi-frequency signaling, COO, Compliance, Human, Software, Mobile World Congress, Telecommunication, ASX, Intelligence, Industry, TEAMS, Microsoft Teams, DTMF, Solution, Connect, USD, CRM, Slaney, AI, Congress, Microsoft, Video game, Video game console, Cassette tape, Dubber

BARCELONA, Spain and MELBOURNE, Australia, March 1,2022 /PRNewswire/ -- Mobile World Congress -- Dubber Corporation Limited (ASX: DUB) (Dubber), the world leader in Unified Conversational Recording and conversational intelligence, today announced the ability to capture video recordings and perform advanced recording controls on Microsoft Teams.

Key Points: 
  • BARCELONA, Spain and MELBOURNE, Australia, March 1,2022 /PRNewswire/ -- Mobile World Congress -- Dubber Corporation Limited (ASX: DUB) (Dubber), the world leader in Unified Conversational Recording and conversational intelligence, today announced the ability to capture video recordings and perform advanced recording controls on Microsoft Teams.
  • Dubber video recording for MS Teams delivers certainty of recording on a single platform, real-time search, keyword analytics, and AI-enriched insights.
  • The most advanced recording controls for Microsoft Teams give users greater flexibility and control when recording voice or video calls.
  • Video call recording: Capture and unify all your video calls, meetings and voice recording on Microsoft Teams in Dubber's infinitely scalable Voice Intelligence Cloud.