Public switched telephone network

MetTel Named Partner for Operator Connect for Microsoft Teams

Retrieved on: 
Tuesday, July 19, 2022
CEO, Microsoft, Mettel Field, 24/7 service, LinkedIn, Public switched telephone network, Solution, Communication, Twitter, Environment, CTO, Multimedia, PSTN, Unified communications as a service, Partner, Microsoft Teams, Partnership, Video game console, Online shopping, TEAMS

NEW YORK, July 19, 2022 /PRNewswire/ -- MetTel, a digital transformation and communications leader, today announced that Microsoft named MetTel as a Partner for Operator Connect for Microsoft Teams, an operator-managed service.  As an Operator Connect Provider, MetTel will be bringing Public Switched Telephone Network (PSTN) connectivity to Microsoft Teams, building upon MetTel's existing direct routing solution within the platform.

Key Points: 
  • NEW YORK, July 19, 2022 /PRNewswire/ -- MetTel, a digital transformation and communications leader, today announced that Microsoft named MetTel as a Partner for Operator Connect for Microsoft Teams, an operator-managed service.
  • As an Operator Connect Provider, MetTel will be bringing Public Switched Telephone Network (PSTN) connectivity to Microsoft Teams, building upon MetTel's existing direct routing solution within the platform.
  • This partnership means that Microsoft Teams customers can select MetTel as an operator and access the MetTel network from within the Teams platform to call any number in the world.
  • "MetTel's Operator Connect partnership provides the ability to leverage Teams comprehensively for voice services and eliminate redundant phone systems," said Marshall Aronow, CEO of MetTel.

Saddleback Communications Introduces Direct Routing for Microsoft Teams Collaboration Hub

Retrieved on: 
Thursday, July 14, 2022
Technology, SRPMIC, SBC, Solution, Microsoft, City centre, Unified communications, Public switched telephone network, Internet access, Human, Metaswitch, FTTH, SIP, Microsoft Teams, Salt River Pima–Maricopa Indian Community, Product management, PSTN, UC, SIP trunking, Saddleback, Video game console, Mobile phone, Online shopping, TEAMS, Collaboration

SCOTTSDALE, Ariz., July 13, 2022 /PRNewswire-PRWeb/ -- Saddleback Communications, a provider of world-class, fiber-based voice and data communications to business and residential customers in the Salt River Pima-Maricopa Indian Community (SRPMIC), announced today the availability of Direct Routing for the Microsoft Teams collaboration solution for businesses in Scottsdale, Ariz., and SRPMIC. Direct Routing leverages SIP Trunking technology to enable companies to make calls to the Public Switched Telephone Network (PSTN) directly from the Teams app while cutting costs and adding capabilities not available with the Microsoft Calling Plan.

Key Points: 
  • "Our Direct Routing for Microsoft Teams allows our customers to connect the Teams collaboration hub to the outside world, with better support, more features and a lower price point than is available from Microsoft."
  • "With Saddleback's Direct Routing solution, our customers can use Microsoft Teams without losing traditional telecom functionality, like call forwarding, call recording and account codes," said Jeff Kramarczyk, Director of Product Management at Saddleback Communications.
  • Saddleback's Direct Routing for Microsoft Teams solution is available immediately from Saddleback Communications as an affordable subscription service.
  • For more information on Saddleback's Direct Routing for Microsoft Teams solution, visit https://saddlebackcomm.com/direct-routing/ or call 480.362.7150 to request a demo.

8x8 Launches New Channel Program for Microsoft Gold Partners with Exclusive Purpose-built Edition for Organizations Adopting Microsoft Teams

Retrieved on: 
Thursday, June 23, 2022
Telecommunications, Software, Internet, Audio, Video, Technology, Apps, Applications, VoIP, Mobile, Wireless, Cloud, Unified communications as a service, Solution, Organization, TEAMS, Secure, N.U.D.E.@ Natural Ultimate Digital Experiment, Pharmacist, 8x8, Software, SLA, Human, HD, XT, View, Research, SBC, Nursing, Efficiency, Elevate, LinkedIn, API, City centre, PSTN, CCAA Men's Basketball Tournament, Microsoft Teams, Program, CDW, EGHT, Human voice, Twitter, Public switched telephone network, Unified communications, Communication, Microsoft, High definition, Series, DIDS, NYSE, Secure voice, Video game console, Video game, Online shopping, Television, Facebook, Service, Radian

The new 8x8 Elevate MP Program offers select Microsoft Gold Partners the opportunity to accelerate their cloud business and revenue growth by adding 8x8 Voice for Microsoft Teams to clients Teams implementations to enhance global communications and customer engagement.

Key Points: 
  • The new 8x8 Elevate MP Program offers select Microsoft Gold Partners the opportunity to accelerate their cloud business and revenue growth by adding 8x8 Voice for Microsoft Teams to clients Teams implementations to enhance global communications and customer engagement.
  • Microsoft Gold Partners selected for the program benefit from:
    Exclusive access to sell the new 8x8 XT edition.
  • 8x8 Voice for Microsoft Teams allows Teams users to make and receive calls globally, using the familiar Teams interface.
  • 8x8, 8x8 XCaaS, eXperience Communications as a Service, eXperience Communications Platform are trademarks of 8x8, Inc.
    View source version on businesswire.com: https://www.businesswire.com/news/home/20220623005385/en/

Webex by Cisco Delivers New Technology to Enable Flexibility for the Hybrid Workforce

Retrieved on: 
Thursday, June 9, 2022
Cloud, Workplace, Privacy, Language, Newsroom, Dimension, Intelligence, Fatigue, EVP, AI, PSTN, Partnership, GM, Organization, Solution, Multimedia, Zoom, Google Meet, Technology, Machine learning, NASDAQ, Personality, Geography, SAN, Public switched telephone network, Internet, Microsoft, Calendar, Communication, CSCO, Suite, Mobile phone, Network equipment, Online shopping, Satellite navigation device, Cisco Systems, Cisco Webex

SAN JOSE, Calif., June 9, 2022 /PRNewswire/ -- Cisco (NASDAQ: CSCO) today unveiled new Webex Calling innovations in the Webex Suite to improve work flexibility, reliability, and audio quality. Customers no longer risk calls dropping despite network outages and broadband bandwidth issues. Webex Calling users can now automatically remove background noise from external callers, a new feature that harnesses the Webex Suite's intelligence capabilities to optimize audio. Additionally, Cisco launched new devices for hybrid work – the Webex Room Bar and Cisco Video Phone 8875. 

Key Points: 
  • Additionally, Cisco launched new devices for hybrid work the Webex Room Bar and Cisco Video Phone 8875.
  • New updates to Webex Calling improve the reliability and experience of the calling systems that are essential for business' everyday workflows.
  • Webex Calling users can eliminate an external caller's background noise with a single click in the Webex App or on supported devices.
  • Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries.

Sinch becomes Operator Connect for Microsoft Teams partner

Retrieved on: 
Thursday, June 9, 2022
Human, Achievement, Microsoft Teams, PSTN, Voice over IP, 24/7 service, Public switched telephone network, Nasdaq Stockholm, Organization, Unified communications as a service, Solution, Multimedia, Technology, TEAMS, NASDAQ, Connect, Microsoft, View, Mobile phone, Sinch

CHICAGO, June 9, 2022 /PRNewswire/ -- Sinch,a leading provider of cloud communications platform solutions for voice, messaging, and emergency services, today announced it has been named a Microsoft Teams Operator Connect partner also providing emergency services through the Teams' voice platform.

Key Points: 
  • CHICAGO, June 9, 2022 /PRNewswire/ -- Sinch,a leading provider of cloud communications platform solutions for voice, messaging, and emergency services, today announced it has been named a Microsoft Teams Operator Connect partner also providing emergency services through the Teams' voice platform.
  • Sinch allows businesses to bring their voice services into Microsoft Teams through Operator Connect , enabling calls to anyone, anywhere, over the Public Switched Telephone Network (PSTN).
  • "We're proud of this achievement to expand our working relationship with Microsoft by completing our Teams offering including Direct Routing, UCaaS integration, and now Operator Connect," said Brent Mello, Sinch vice president of enterprise services.
  • Visit Sinch Operator Connect solution to learn more and view a limited time promotion.

GL Announces Validation and Regression Testing for Emergency Services Mobile Networks

Retrieved on: 
Friday, April 29, 2022
POLQA, DAQ, Engineering, Telecommunication, Coverage, GL, Emergency service, TDM, Firefighter, SONET/SDH, GLOBE, IP, Public switched telephone network, Land mobile radio system, PESQ, Phonation, Communication, Emergency, PSTN, EtherNet/IP, Software, Aircraft, Gaps, Human, Mobile phone

GAITHERSBURG, Md., April 29, 2022 (GLOBE NEWSWIRE) -- GL Communications Inc., a global leader in telecom test and measurement solutions, addressed the press regarding their automated testing of Voice Quality and Coverage for Emergency Services in wide-area mobile networks.

Key Points: 
  • GAITHERSBURG, Md., April 29, 2022 (GLOBE NEWSWIRE) -- GL Communications Inc., a global leader in telecom test and measurement solutions, addressed the press regarding their automated testing of Voice Quality and Coverage for Emergency Services in wide-area mobile networks.
  • Emergency services mobile networks include Land Mobile Radio Systems and often interface with the Public Switched Telephone Network (PSTN).
  • GL recently released a whitepaper proposing a systematic way to test voice quality over emergency services mobile networks.
  • This will allow the users to identify and eliminate vulnerabilities in their emergency services mobile networks and better protect their citizens, said Robert Bichefsky, Director of Engineering at GL Communications Inc.

8x8 and Genesys Partner to Integrate 8x8 Cloud Unified Communications with Genesys Cloud CX

Retrieved on: 
Tuesday, April 12, 2022
Internet, Data Management, VoIP, Technology, Software, Cloud, EGHT, CEO, Marketing, U.S. Securities and Exchange Commission, Security (finance), Twitter, Unified communications as a service, PSTN, Software, Organization, Â, Unified communications, Human, Patient, LinkedIn, CCAA, Conference, Public switched telephone network, City centre, Communication, UC, SEC, General manager, EX, AI, NYSE, 8x8, Multimedia, Partnership, API, CX, Video game console, Sales, Online shopping, Genesys, Facebook

(NYSE: EGHT), a leading unified cloud communications platform, and Genesys , a global cloud leader in customer experience orchestration, today announced a product integration of 8x8 Work with Genesys Cloud CX.

Key Points: 
  • (NYSE: EGHT), a leading unified cloud communications platform, and Genesys , a global cloud leader in customer experience orchestration, today announced a product integration of 8x8 Work with Genesys Cloud CX.
  • Commenting on 8x8 and Genesys working together:
    We are excited to welcome Genesys as an integration partner for 8x8 Work.
  • 8x8, 8x8 XCaaS, eXperience Communications as a Service, eXperience Communications Platform are trademarks of 8x8, Inc.
  • Genesys, the Genesys logo, Genesys Cloud CX, Genesys Multicloud CX, Genesys DX and Experience as a Service are trademarks, service marks and/or registered trademarks of Genesys.

GL Announces Solution for Load Testing Call Centers

Retrieved on: 
Wednesday, March 30, 2022
IVR, SONET/SDH, Human, Organization, Engineering, Call centre, Test call generator, Interactive voice response, Voice over IP, Phonation, EtherNet/IP, Telax Hosted Call Center, Public switched telephone network, PSTN, VM, SIP, GL, GLOBE, Solution, Analog, PRI, Telecommunication, TDM, IP, Generalized Multi-Protocol Label Switching, Mobile phone, Voicemail, Wireless

GLs Bulk Call Generation for Load Testing Call Centers can test Interactive Voice Response (IVR) , Voicemail (VM) functionality , and measure voice quality for IP, Wireless and TDM Networks.

Key Points: 
  • GLs Bulk Call Generation for Load Testing Call Centers can test Interactive Voice Response (IVR) , Voicemail (VM) functionality , and measure voice quality for IP, Wireless and TDM Networks.
  • Testing call volume and routing is essential for Call Centers to confirm uninterrupted operation.
  • In addition to testing call density, GL can also test IVR and VM functionality of the Call Center while also confirming Voice Quality.
  • It is essential to test if these trunks properly rollover under high load, said Robert Bichefsky, Director of Engineering at GL Communications Inc.

8x8 XCaaS™ Achieves Another Industry First; Now Delivers Integrated Cloud Contact Center and Phone Solutions for Multinational Companies in Indonesia

Retrieved on: 
Tuesday, March 8, 2022
Networks, VoIP, Technology, Telecommunications, Software, DID, CCAA, Failure, Microsoft, Organization, Virtual private network, Unified communications, Network operations center, Human, View, Microsoft Teams, API, Population, Twitter, Corporation, SLA, Public switched telephone network, Human voice, LinkedIn, City centre, Phonation, NYSE, EGHT, IDC, Unified communications as a service, Senior, PSTN, Workforce, Salesforce, 8x8, Global Reach, Technology, Software, CRM, Mobile phone, Risk management, Video game console, Surveying, Online shopping, NetSuite, EU, Facebook

Adding Indonesia and Thailand, with a combined population greater than the United States, dramatically expands 8x8 Global Reach within Southeast Asia.

Key Points: 
  • Adding Indonesia and Thailand, with a combined population greater than the United States, dramatically expands 8x8 Global Reach within Southeast Asia.
  • 8x8 XCaaS, leveraging the patented 8x8 Global Reach technology, now offers multinational organizations a differentiated, fully compliant, and high-quality integrated cloud telephony and contact center service in Indonesia and Thailand for domestic and international business communications.
  • Additionally, 8x8 XCaaS is financially backed by the industrys only platform-wide 99.999 percent SLA across an integrated cloud UCaaS and CCaaS solution.
  • 8x8, 8x8 XCaaS, eXperience Communications as a Service are trademarks of 8x8, Inc.
    View source version on businesswire.com: https://www.businesswire.com/news/home/20220308005556/en/

The Toll-Free Exchange and Allstream Partner to Launch New Canada-Originated All Digital Toll-Free Service

Retrieved on: 
Tuesday, February 1, 2022
CEO, IXC, Hopkins Emergency Response Organization, Communication, IP, Human, BI, Technology, Bank account, Nikkei 225, IPX, Partnership, Public switched telephone network, Intrado, Peerless Motor Company, CIC, Solution, Exchange, Road transport, Mobile phone, Online shopping, Allstream Inc., RespOrg

"This partnership represents Allstream's continued commitment to North American voice and data network and to adopt advanced next-generation digital capabilities."

Key Points: 
  • "This partnership represents Allstream's continued commitment to North American voice and data network and to adopt advanced next-generation digital capabilities."
  • The new service also eliminates the need for managing service beyond the initial setup, as calls can be routed using a Resp Org ID.
  • "Our partnership with Allstream dramatically simplifies the process of managing IP based, toll-free service in and out of Canada," said David Aldworth, President of The Toll-Free Exchange.
  • In addition to the nationwide CIC based service provided by Allstream in Canada, The Toll-Free Exchange platform enables Resp Org to Resp Org peering, a patented routing method exclusive to The Toll-Free Exchange.