Public switched telephone network

8x8 XCaaS™ Offers Industry-First Integrated Cloud Contact Center and Phone Solution for Multinational Companies in the Philippines

Retrieved on: 
Thursday, December 16, 2021
Technology, Internet, Telecommunications, VoIP, Organization, Transcosmos Stadium Nagasaki, Global, LinkedIn, Failure, API, DID, PSTN, Human voice, Global Reach, Microsoft, Salesforce, NYSE, Unified communications as a service, 8x8, Human, Unified communications, Entrepreneurship, CCAA, EGHT, Network operations center, CEO, City centre, Phonation, Corporation, Virtual private network, Microsoft Teams, Â, TEAMS, Public switched telephone network, SLA, IDC, Microsoft Dynamics 365, Twitter, Senior, CRM, Global Expansion Summit, Technology, CX, View, Sales, Risk management, Online shopping, Surveying, Mobile phone, NetSuite, Facebook, EU

8x8, Inc. (NYSE: EGHT), a leading integrated cloud communications platform, today announced that 8x8 XCaaS (eXperience Communications as a Service) is the industrys first integrated cloud contact center and phone solution to support multinational enterprises with operations in the Philippines .

Key Points: 
  • 8x8, Inc. (NYSE: EGHT), a leading integrated cloud communications platform, today announced that 8x8 XCaaS (eXperience Communications as a Service) is the industrys first integrated cloud contact center and phone solution to support multinational enterprises with operations in the Philippines .
  • Being able to offer multinational enterprises in the Philippines a single integrated cloud communications and contact center solution, like 8x8 XCaaS, will allow global organizations, especially those with customer-facing operations, to ensure business resilience, reduce complexity, and deliver enhanced service.
  • 8x8 Contact Center enables our agents to deliver the same high level of service from our contact centers across the world.
  • 8x8, 8x8 XCaaS, eXperience Communications as a Service, and 8x8 Global Reach are trademarks of 8x8, Inc.
    View source version on businesswire.com: https://www.businesswire.com/news/home/20211216005330/en/

8x8 Delivers New XCaaS™ Enterprise Meetings Capabilities for Improved Company-wide Collaboration

Retrieved on: 
Thursday, October 28, 2021
Technology, Mobile, Wireless, Telecommunications, Audio, Video, Software, Internet, Hardware, Data Management, VoIP, Digital, 8x8, Human voice, Web browser, Microsoft Dynamics 365, Compliance, Microsoft, LinkedIn, Microsoft Teams, Converse, Unified communications as a service, EGHT, CCAA, Workforce, Twitter, Organization, SMS, Human, Global, WhatsApp, View, NYSE, Chrome OS, Public switched telephone network, KakaoTalk, Product management, Intelligence, DID, City centre, Connect, Software, UC, WeChat, API, SLA, Streamline, Pulse, Viber, Customer service, PSTN, Â, Online shopping

These improved capabilities enable organizations to boost productivity, provide tailored experiences for a distributed workforce, and increase customer satisfaction, allowing for a more agile business.

Key Points: 
  • These improved capabilities enable organizations to boost productivity, provide tailored experiences for a distributed workforce, and increase customer satisfaction, allowing for a more agile business.
  • 8x8 XCaaS includes integrated cloud contact center , voice , team chat , video meetings , and CPaaS APIs and embeddable apps capabilities in a single-vendor solution.
  • New 8x8 XCaaS features enhance company-wide collaboration to boost employee and customer experience, including:
    Advanced moderation features: Addresses the needs of a hybrid work environment by enabling advanced enterprise capabilities to manage and moderate large meetings, such as company or department-wide town halls and classroom sessions.
  • 8x8, 8x8 X Series, 8x8 XCaaS, eXperience Communications as a Service, and 8x8 Global Reach are trademarks of 8x8, Inc.
    View source version on businesswire.com: https://www.businesswire.com/news/home/20211028005318/en/

Global VoIP Services Market Report 2021: Analysis by Call Type, Access Type, Service Type, End-use, Medium, End-user Industry and Region - Forecast to 2026

Retrieved on: 
Thursday, October 21, 2021
Human voice, IPS, Technology, IP PBX, Industry, Microsoft, Human, Insight, Adoption, Verizon Communications, Voice over IP, Public switched telephone network, Communication, Cisco Systems, COVID-19, CAGR, Sprint Communications, Inc. v. Jacobs, Ooma, BFSI, PSTN, Pet, Video game, Mobile phone, Video game console

This report provides an overview of the global market for VoIP services and analyzes market trends.

Key Points: 
  • This report provides an overview of the global market for VoIP services and analyzes market trends.
  • Using 2020 as the base year, the report provides estimated market data for the forecast period 2021 through 2026.
  • Revenue forecasts for this period are segmented based on call type, access type, service type, end-use, medium, end-user industry and region.
  • All throughout, the report estimates the global market size for VoIP services in 2020 and provides projections of the expected market size through 2026.

Global VoIP Services Market Report 2021: Market Should Grow from $85.2 Billion in 2021 to $102.5 Billion by 2026 - ResearchAndMarkets.com

Retrieved on: 
Thursday, October 21, 2021
Technology, VoIP, Human voice, IPS, Technology, IP PBX, Industry, Microsoft, Human, Insight, Adoption, Verizon Communications, Voice over IP, Public switched telephone network, Communication, Cisco Systems, COVID-19, CAGR, Sprint Communications, Inc. v. Jacobs, Ooma, BFSI, PSTN, Pet, Video game, Mobile phone, Video game console

The global market for VoIP services should grow from $85.2 billion in 2021 to $102.5 billion by 2026 with a compound annual growth rate (CAGR) of 3.8% for the period of 2021-2026.

Key Points: 
  • The global market for VoIP services should grow from $85.2 billion in 2021 to $102.5 billion by 2026 with a compound annual growth rate (CAGR) of 3.8% for the period of 2021-2026.
  • This report provides an overview of the global market for VoIP services and analyzes market trends.
  • All throughout, the report estimates the global market size for VoIP services in 2020 and provides projections of the expected market size through 2026.
  • The individual VoIP services market should grow from $16.9 billion in 2021 to $19.5 billion by 2026 with a compound annual growth rate (CAGR) of 3.0% for the period of 2021-2026.

8x8 Named a Leader in the 2021 Gartner® Magic Quadrant™ for Unified Communications as a Service, Worldwide

Retrieved on: 
Wednesday, October 20, 2021
Technology, VoIP, Telecommunications, Mobile, Wireless, Software, Networks, Internet, 8x8, Worldwide, Human voice, Magic Quadrant, Research, Technology, LinkedIn, Microsoft, Microsoft Teams, Unified communications as a service, EGHT, CCAA, Twitter, Organization, Human, Public switched telephone network, Security (finance), U.S. Securities and Exchange Commission, Unified communications, NYSE, SEC, Gartner, Intelligence, City centre, API, Publication, SLA, PSTN, Online shopping, Software

8x8, Inc. (NYSE: EGHT), a leading integrated cloud communications platform, today announced it has been named a Leader in the 2021 Gartner Magic Quadrant for Unified Communications as a Service, Worldwide 1.

Key Points: 
  • 8x8, Inc. (NYSE: EGHT), a leading integrated cloud communications platform, today announced it has been named a Leader in the 2021 Gartner Magic Quadrant for Unified Communications as a Service, Worldwide 1.
  • In addition to being named a Leader in the 2021 Gartner Magic Quadrant for Unified Communications as a Service, Worldwide , 8x8 has been recognized for seven consecutive years in the Gartner Magic Quadrant for Contact Center as a Service 2.
  • [1] Gartner Magic Quadrant for Unified Communications as a Service, Worldwide , Rafael Benitez, Megan Fernandez, Daniel O'Connell, Christopher Trueman, Pankil Sheth, October 18, 2021.
  • This Magic Quadrant report name has changed from 2015 onwards- 2015-2021: Magic Quadrant for Unified Communications as a Service, Worldwide, 2014: Magic Quadrant for Unified Communications as a Service, North America with Additional Regional Presence, 2012-2013: Magic Quadrant for Unified Communications as a Service, North America.

8x8 XCaaS™ Enhances Employee and Customer Engagement With High Availability and Data Sovereignty in Canada

Retrieved on: 
Thursday, October 14, 2021
Technology, Mobile, Wireless, Telecommunications, Audio, Video, Software, Networks, Internet, Hardware, Data Management, Microsoft, View, Human voice, Organization, Partner, Collaboration, Awareness, LinkedIn, Adoption, Growth, CCAA, SLA, Human, Intelligence, NYSE, VP, Administration, Workforce, City centre, EGHT, API, Unified communications as a service, Public switched telephone network, 8x8, Twitter, PSTN, Frost, Microsoft Teams, Video game console, Online shopping, Surveying

Driving this growth are global cloud providers that have compelling integrated communications, collaboration, and contact center offerings such as 8x8 XCaaS.

Key Points: 
  • Driving this growth are global cloud providers that have compelling integrated communications, collaboration, and contact center offerings such as 8x8 XCaaS.
  • 8x8 is helping Canadian companies enhance employee and customer engagement while meeting their specific reliability, quality of service, and data sovereignty requirements.
  • Operating a geographically-redundant cloud infrastructure, 8x8 delivers high quality and reliable global connectivity for superior business resilience and data residency adherence.
  • 8x8 and 8x8 X Series are trademarks of 8x8, Inc.
    View source version on businesswire.com: https://www.businesswire.com/news/home/20211014005326/en/

G12 Communications Brings PSTN Connectivity to Customers of Major CCaaS Providers

Retrieved on: 
Wednesday, October 6, 2021
Cloud, Public switched telephone network, Solution, TLS, PSTN, Super Mario, CEO, Communication, Softphone, Geo, G12, CCAA, SIP trunking, COO, Contact center telephony, Network equipment, Online shopping

KIRKLAND, Wash., Oct. 6, 2021 /PRNewswire/ -- G12 Communications, a leading provider of cloud-based communication services, announced the launch of its new Contact Center Connect , which brings reliable Public Switch Telephone Network (PSTN) connectivity to enterprise contact center solutions, including industry-leading Contact-Center-as-a-Service (CCaaS) solutions.

Key Points: 
  • KIRKLAND, Wash., Oct. 6, 2021 /PRNewswire/ -- G12 Communications, a leading provider of cloud-based communication services, announced the launch of its new Contact Center Connect , which brings reliable Public Switch Telephone Network (PSTN) connectivity to enterprise contact center solutions, including industry-leading Contact-Center-as-a-Service (CCaaS) solutions.
  • Contact Center Connect is deployed over G12 Communication's geo-redundant network and supports both inbound and outbound PSTN-enabled calling for a customer's contact center platform.
  • G12 addresses this issue by specializing in contact center connectivity, providing superior service and on demand scalability to our clients in the process."
  • "PSTN connectivity is often an afterthought when it comes to CCaaS," said Rick Garcia, COO at G12 Communications.

GL Communications releases whitepaper on Validation and Regression Testing for Emergency Services Mobile Networks

Retrieved on: 
Wednesday, September 29, 2021
Land mobile radio system, Software, Push, SS7 probe, Human, Walking, Analog, Aircraft, PSTN, Dual, Wi-Fi, Emergency service, GUI, Parallel Walk Test, Public switched telephone network, Google Maps, Â, IP, Phonation, ITU, Communication, Gaps, GPS, Telecommunication, ITS, EtherNet/IP, POLQA, Center console (automobile), PTT, DAQ, Algorithm, GL, Validation, Regression testing, Engineering, JPG, TDM, Firefighter, SONET/SDH, PESQ, GLOBE, Mobile phone, Satellite navigation device

GAITHERSBURG, Md., Sept. 29, 2021 (GLOBE NEWSWIRE) -- GL Communications Inc., a global leader in telecom test and measurement solutions, addressed the press regarding their recently released whitepaper on Validation and Regression Testing for Emergency Services Mobile Networks .

Key Points: 
  • GAITHERSBURG, Md., Sept. 29, 2021 (GLOBE NEWSWIRE) -- GL Communications Inc., a global leader in telecom test and measurement solutions, addressed the press regarding their recently released whitepaper on Validation and Regression Testing for Emergency Services Mobile Networks .
  • Emergency services mobile networks include Land Mobile Radio Systems and often interface with the Public Switched Telephone Network (PSTN).
  • In this whitepaper, we have proposed a systematic way to test voice quality over emergency services mobile networks.
  • This will allow the users to identify and eliminate vulnerabilities in their emergency services mobile networks and better protect their citizens.

Global Adoption of 8x8 Voice for Microsoft Teams Surpasses 100,000 Users

Retrieved on: 
Thursday, September 23, 2021
Internet, VoIP, Technology, Telecommunications, Software, Adoption, SLA, Human, Compliance, City centre, PSTN, Alpha Plus Group, API, SMS, Northamptonshire Police, Fire and Crime Commissioner, Workforce, Human voice, Public switched telephone network, Microsoft, LinkedIn, Essex County Fire and Rescue Service, Organization, Twitter, MMS, CCAA Men's Basketball Tournament, Communication, Employment, 8x8, Integrated business planning, Technology, Intelligence, EGHT, View, Microsoft Teams, Unified communications as a service, County, NYSE, Police, Accessibility, Mobile phone, Video game, Online shopping

8x8, Inc. (NYSE: EGHT), a leading integrated cloud communications platform, today announced rapid adoption of the 8x8 Voice for Microsoft Teams solution, surpassing more than 100,000 business users globally.

Key Points: 
  • 8x8, Inc. (NYSE: EGHT), a leading integrated cloud communications platform, today announced rapid adoption of the 8x8 Voice for Microsoft Teams solution, surpassing more than 100,000 business users globally.
  • 8x8 also announced the latest 8x8 Voice for Microsoft Teams enhancements, including call recordings and presence sync.
  • 8x8 Voice for Microsoft Teams helps organizations shift to hybrid work by expanding Teams into an advanced communications, collaboration, and engagement hub.
  • Organizations who recently signed and deployed 8x8 Voice for Microsoft Teams include:
    A global biopharmaceutical company sought a single vendor communication platform with Microsoft Teams integration.

8x8 XCaaS Sets New Industry Standard for Reliability; Delivers First Financially-Backed, Platform-wide 99.999% Global SLA Across Both UCaaS and CCaaS

Retrieved on: 
Wednesday, August 11, 2021
Data Management, Communications, Technology, Software, Networks, Public Relations, Investor Relations, Intelligence, SLA, 8x8, Public switched telephone network, Women Deliver, EGHT, LinkedIn, Organization, Technology, Phonation, NYSE, CCAA, Workforce, Twitter, View, Multimedia, Unified communications as a service, Network operations center, Human, Research, API, PSTN, 3D printing, Online shopping, Surveying, Mobile phone

Operating a geographically-redundant cloud infrastructure spanning 35 regions worldwide, 8x8 delivers high quality and reliable global connectivity for superior business resilience and data residency adherence.

Key Points: 
  • Operating a geographically-redundant cloud infrastructure spanning 35 regions worldwide, 8x8 delivers high quality and reliable global connectivity for superior business resilience and data residency adherence.
  • 8x8s state-of-the-art architecture and patented Global Reach routing technology delivers the top-level service reliability and assurance guarantees that organizations require for operational success.
  • They expect the highest levels of service, and the 8x8 XCaaS global SLA across both employee communications and contact center provides organizations with a single point of accountability and confidence.
  • 8x8 and 8x8 X Series are trademarks of 8x8, Inc.
    View source version on businesswire.com: https://www.businesswire.com/news/home/20210811005294/en/