SIP trunking

NextPlane Brings GenAI and Seamless Interconnection Between Microsoft Teams, UCaaS, and CX Platforms

Retrieved on: 
Wednesday, February 21, 2024
SAN, Research, Area studies, TEAMS, AI, API, Microsoft Graph, LMMS, OpenAI, SBC, Communication, Unified communications, Human, Meta, SIP trunking, UC, Social graph, Independent, HP OpenCall, PBX, CX, Microsoft, Environment, Software, Microsoft Teams, Mobile phone

NextPlane enables subscribers to upgrade their Microsoft Teams calls with an advanced AI companion that transcribes and analyzes voice and video calls.

Key Points: 
  • NextPlane enables subscribers to upgrade their Microsoft Teams calls with an advanced AI companion that transcribes and analyzes voice and video calls.
  • NextPlane serves as a dynamic interoperability layer, future-proofing integration with the Microsoft Graph API or SIP Gateway.
  • This latest feature enhances CX platforms by matching consumers with agents using sentiment analysis for personalized interactions.
  • NextPlane OpenAxys functions as an abstraction layer, bridging the gap between UC platforms, custom applications, AI tools, and LLMs.

Twilio Announces the Honorees of the 2024 AI Startup Searchlight Awards

Retrieved on: 
Monday, January 29, 2024
Technology, Professional Services, Other Communications, Marketing, Advertising, Communications, Search Engine Marketing, Digital Marketing, Data Analytics, Software, Artificial Intelligence, Family, IVR, Hospital, POS, API, Conferencing, WhatsApp, AI, Workflow, SMS, Human, Empathy, WAYE, Creativity, SIP trunking, Parent, Restaurant, SIP, Education, Customer service

Twilio (NYSE: TWLO), the customer engagement platform that drives real-time, personalized experiences for today’s leading brands, today announced the honorees of its AI Startup Searchlight awards, which recognizes innovative startups that are creatively using Generative Artificial Intelligence (AI) and Twilio to enhance digital communications and experiences for their customers.

Key Points: 
  • Twilio (NYSE: TWLO), the customer engagement platform that drives real-time, personalized experiences for today’s leading brands, today announced the honorees of its AI Startup Searchlight awards, which recognizes innovative startups that are creatively using Generative Artificial Intelligence (AI) and Twilio to enhance digital communications and experiences for their customers.
  • The AI Startup Searchlight honorees are pioneering the practical application of AI across industries including healthcare, logistics, hospitality, and more.
  • “We introduced CustomerAI last year to empower businesses to unlock better customer engagement with AI,” said Khozema Shipchandler, CEO of Twilio.
  • The AI Startup Searchlight honorees demonstrate how, with the help of technology like Twilio, businesses of all sizes and in all industries are capitalizing on AI.

Peerless Network & Infobip Company Launches Cloud Connect for Webex Calling

Retrieved on: 
Thursday, January 4, 2024
Telecommunications, Software, Networks, Internet, Data Management, Technology, Mobile, Wireless, Other Technology, Cloud, IPES, Domestic, Cisco Webex, Network, SIP trunking, Product management, Peerless, DIDS, Telephone number (mathematics), PSTN, Human, IP, Enterprise, Cable television

Peerless Network , a global communications provider and now an Infobip company, is pleased to announce that the company is now a Certified Calling Provider for Webex Calling’s Cloud Connect program.

Key Points: 
  • Peerless Network , a global communications provider and now an Infobip company, is pleased to announce that the company is now a Certified Calling Provider for Webex Calling’s Cloud Connect program.
  • "Peerless Network is joining the Cloud Connect for Webex Calling program as a Certified Calling Provider," said Amey Parandekar, VP of Product Management, Webex Calling, "Adding Peerless to our Cloud Connect program will help enable Webex Calling customers to seamlessly connect to the cloud calling network.”
    “We are indeed honored to be partnering with Webex to allow their customers the flexibility to choose the voice carrier of their choice,” says EVP of Products and Technology for Peerless Network Jim Brewer .
  • “With Peerless’ IP network, customers enjoy the highest quality and fastest PSTN services at a competitive price point.
  • Further, U.S.-based customers make their communications more efficient, expand their global calling footprint, and save on international calling.”
    The Peerless Network integration with Cloud Connect for Webex Calling includes geographically redundant dedicated IP interconnections between the Peerless and Webex Calling data centers.

GTT and Zoom Phone Join to Deliver Resilient, Global Voice Solutions

Retrieved on: 
Wednesday, November 1, 2023
Direct inward dial, SIP, London Internet Providers Exchange, GTT, Senior, BYOC, GTT Communications, PBX, IP, Communication, SIP trunking, Mobile phone

The peering relationship between GTT and Zoom now allows GTT customers to use the self-service means of Provider Exchange to easily enable GTT as the global voice provider inside their Zoom Phone platform.

Key Points: 
  • The peering relationship between GTT and Zoom now allows GTT customers to use the self-service means of Provider Exchange to easily enable GTT as the global voice provider inside their Zoom Phone platform.
  • Zoom Phone and GTT SIP Trunking provide low latency global calling on six continents across GTT’s voice network, supported by GTT’s global Tier 1 IP backbone.
  • Zoom Phone BYOC allows customers to use GTT for phone numbers, including number porting and global and emergency calling.
  • Any organization with locations and employees in countries supported by GTT can use Zoom Phone through BYOC connectivity.

NUSO Acquires UK Communications Service Provider

Retrieved on: 
Thursday, October 5, 2023
Mobile, Wireless, Technology, Marketing, Other Technology, Communications, Telecommunications, Software, Networks, Internet, VoIP, Cloud, Multimedia, Microsoft, Acquisition, SME, TMT, Microsoft Teams, Communication, SIP trunking, Carrier, TEAMS, Cloud communications, Zoom, Graphic Communications Group Limited, PBX, Video game, Human voice

NUSO, a leading provider of proprietary Cloud Communication, Collaboration and CPaaS enablement solutions, announced the acquisition of I-Net Communications Group Limited, a UK based communications service provider.

Key Points: 
  • NUSO, a leading provider of proprietary Cloud Communication, Collaboration and CPaaS enablement solutions, announced the acquisition of I-Net Communications Group Limited, a UK based communications service provider.
  • View the full release here: https://www.businesswire.com/news/home/20231005653388/en/
    NUSO Acquires UK Communications Service Provider.
  • “NUSO has executed a series of successful acquisitions since becoming an independent cloud communications provider in 2018,” says Matt Siemens, CEO, NUSO.
  • NUSO now operates native UK Geo, UK Non-Geo and UK Toll Free number ranges and multiple key interconnects with other UK telephony networks.

RingLogix Announces New Partnership Integration with TeamMate, Offering Microsoft Teams Solutions for Managed Service Providers

Retrieved on: 
Thursday, September 21, 2023
Microsoft Teams, Communication, Partnership, Team, SIP trunking, PBX, Microsoft, UCAA, MSP, Organization, Member of the Scottish Parliament, Managed services, Asset management, Video game, Sales, TEAMS

TeamMate is the link that seamlessly connects Microsoft Teams with RingLogix's advanced, white-label PBX platform.

Key Points: 
  • TeamMate is the link that seamlessly connects Microsoft Teams with RingLogix's advanced, white-label PBX platform.
  • This powerful partnership empowers organizations to enhance Teams with advanced features, robust reporting, and top-notch calling capabilities found in the RingLogix UCaaS platform.
  • By leveraging RingLogix's integration with TeamMate, MSPs can:
    Broaden Their Customer Base: The integration allows MSPs to enhance their offering to appeal to businesses that rely on Microsoft Teams for collaboration.
  • It empowers them to capitalize on the popularity of Microsoft Teams, by integrating our best-in-class voice solutions with the power of Teams collaboration.

Alianza Boosts Accelecom into the Unified Communications Market

Retrieved on: 
Tuesday, September 19, 2023
Communication, Partnership, Education, Alianza, Product innovation, SIP trunking, Human, Business, Government, Traction, UC, Automation, Video game, Mobile phone

PLEASANT GROVE, Utah, Sept. 19, 2023 /PRNewswire/ -- Alianza, Inc., the communications cloud for service providers, today announced the successful onboarding and market launch of a new customer, Accelecom.  

Key Points: 
  • Accelecom launches business cloud communications services built on Alianza's cloud-native platform to complement suite of high-speed broadband network solutions.
  • PLEASANT GROVE, Utah, Sept. 19, 2023 /PRNewswire/ -- Alianza, Inc. , the communications cloud for service providers, today announced the successful onboarding and market launch of a new customer, Accelecom.
  • By selecting Alianza's cloud communications platform , Accelecom realizes numerous benefits:
    Accelerated Market Growth.
  • With the help of Alianza's scalable, cloud-native platform, Accelecom, was able to rapidly introduce the most in-demand communications services to the market and readily adapt to market dynamics.

Alianza Powers Broadband Operator Bluepeak's Cloud Transformation, Extending Market Reach, and Revolutionizing Communications Product Suite

Retrieved on: 
Monday, July 31, 2023
Cloud, Software as a service, Busy line interrupt, Telecommunications, NCTC, SIP trunking, Minneapolis, Human, Minneapolis Convention Center, Economic and Technology Cooperation Agreement, TDM, Independent, Network equipment provider, Mobile phone, Video game

MINNEAPOLIS, July 31, 2023 /PRNewswire/ -- The Independent Show 2023 Alianza, Inc., the communications cloud for service providers, today announced that prominent fiber-first broadband operator Bluepeak has chosen Alianza's cloud communications platform to reinvent itself with fiber and cloud solutions.

Key Points: 
  • By selecting Alianza's cloud communications platform , Bluepeak realizes numerous benefits:
    Speed to Market: With the help of Alianza's scalable, adaptable cloud-native platform, Bluepeak is able to rapidly introduce the most in-demand communications services to the market and readily adapt to market shifts and service improvements.
  • "Our operations have been transformed by the consolidation of various legacy technologies into a single full-stack cloud communications platform.
  • We are proud to be at the forefront of this industry shift and to be Bluepeak's chosen cloud communications partner."
  • Contact [email protected] to request a demonstration or appointment with Alianza at the conference or book a meeting here .

AireSpring Announces Microsoft Teams Direct Routing Solution

Retrieved on: 
Monday, June 19, 2023
Unified communications management, DIDS, Microsoft Teams, Unified communications, Network service access point address, Managed services, SIP trunking, Microsoft, Human, IP, Airespring, Queen Alexandra's Royal Army Nursing Corps, Virtual number, Public switched telephone network, SIP, SBC, Mobile, PSTN, Video game, Mobile phone, TEAMS

CLEARWATER, Fla., June 19, 2023 /PRNewswire-PRWeb/ -- AireSpring, a leading Managed Services Provider and Next Generation Aggregator specializing in Managed IT, Network Services and Unified Communications, is pleased to announce the release of a comprehensive Microsoft Teams Direct Routing solution on its award-winning IP voice network, which processes six billion calls per month. AireSpring's Microsoft Teams Direct Routing solution leverages its nationwide SIP Trunking network to enable companies to make and receive calls to and from the Public Switched Telephone Network (PSTN) directly from the Teams app--all while reducing costs and gaining features not available with the Microsoft Calling Plan.

Key Points: 
  • Microsoft Teams Direct Routing from AireSpring offers expanded features and lower costs for Teams users.
  • AireSpring's Microsoft Teams Direct Routing solution leverages its nationwide SIP Trunking network to enable companies to make and receive calls to and from the Public Switched Telephone Network (PSTN) directly from the Teams app--all while reducing costs and gaining features not available with the Microsoft Calling Plan.
  • AireSpring's Direct Routing solution is powered by a Microsoft Teams certified session border controller (SBC) and integrates seamlessly with the Microsoft Phone System to enable calling functionality natively in the Teams application.
  • In addition to plans for both domestic and international calls, Microsoft Teams Direct Routing from AireSpring offers an expanded feature set compared to Microsoft Calling Plans, including:
    -Widest list of local direct inward dialing numbers (DIDs) and toll-free numbers (TFNs) for the US and Canada.

Broadvoice Wins Four Top Rated Awards from TrustRadius

Retrieved on: 
Tuesday, May 16, 2023
Unified communications, Communicator, B2B, PBX, CCAA men's basketball tournament, SIP trunking, Human, UCAA, Organization, Trust, Voice over IP, UC, City centre, BroadVoice, SIP, Unified communications management, LOS, Research, Mobile phone, Online shopping

LOS ANGELES, May 16, 2023 /PRNewswire/ -- TrustRadius, a leading B2B technology decision platform, has recognized Broadvoice®, a provider of hosted voice, unified communications as a service (UCaaS), omnichannel contact center as a service (CCaaS) and SIP Trunking services for small and mid-market businesses, with a Top Rated Award in four categories: UCaaS, Contact Center, SIP Trunking and VoIP.

Key Points: 
  • "Broadvoice has won four Top Rated Awards in the Unified Communications as a Service (UCaaS), SIP Trunking, Contact Center, and VoIP categories," said Megan Headley, Vice President of Research at TrustRadius.
  • "These awards are based directly on customer feedback and help software buyers make better-purchasing decisions by highlighting products that provide high levels of customer satisfaction."
  • The Top Rated Awards help improve transparency across the B2B software industry for tech buyers and providers.
  • "Broadvoice is thrilled to be ranked as a top provider by our customers in the TrustRadius community," said Broadvoice Chief Product Officer George Mitsopoulos.