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RingCentral Expands Platform Leadership with RingSense AI APIs and Workflow Builder

Retrieved on:

Tuesday, April 30, 2024

With the new APIs for RingSense™ AI , RingCentral customers can generate audio and video transcriptions, summarizations, and speaker diarization across RingCentral and third-party generated recordings.

Key Points:

With the new APIs for RingSense™ AI , RingCentral customers can generate audio and video transcriptions, summarizations, and speaker diarization across RingCentral and third-party generated recordings.
With Social Messaging APIs , developers can integrate with a range of popular platforms, broadening the reach and adaptability of applications.
“Our developer community can leverage new APIs and SDKs for embedding RingSense AI, video, or social messaging into workflows.
In addition, RingCentral developers have access to the RingCentral Developer Community, including forums, meetups, and the RingCentral Game Changers program .

8x8’s Latest Platform Innovations Enable Organizations to Bridge Customer Experience Gaps and Deliver Superior End-to-end Customer Engagement

Retrieved on:

Thursday, April 25, 2024

Recent innovations to enhance customer engagement throughout the organization, further connect teams, expand to new channels, and drive business success include:

Key Points:

Recent innovations to enhance customer engagement throughout the organization, further connect teams, expand to new channels, and drive business success include:
8x8 Engage: An AI-powered, tailored solution that enables cross-organization customer engagement for enhanced customer experiences, fostering loyalty, and driving business success.
Intentionally engineered, 8x8 Engage addresses the distinct needs of customer-facing employees outside of the contact center with the right-fit tools and capabilities for delivering consistent, successful outcomes.
Proactive Customer Engagement: Proactive Outreach for Unified Communications and Contact Center customers utilizes 8x8's programmable SMS and WhatsApp capabilities to further enable cross-organization customer engagement.
8x8 customers can register for the upcoming 8x8 webinar to learn more about the latest customer and employee experience enhancements.

Infobip becomes an Oracle Independent Software Vendor partner

Retrieved on:

Thursday, April 25, 2024

Infobip , a global cloud communications platform and a member of Oracle PartnerNetwork (OPN), today announced it has enhanced its relationship with Oracle, becoming an Independent Software Vendor (ISV) with access to Oracle Integration Cloud.

Key Points:

Infobip , a global cloud communications platform and a member of Oracle PartnerNetwork (OPN), today announced it has enhanced its relationship with Oracle, becoming an Independent Software Vendor (ISV) with access to Oracle Integration Cloud.
Businesses using any Oracle solution can access Infobip’s omnichannel platform through Oracle Cloud Marketplace (OCM).
Oracle Cloud Marketplace is a one-stop shop for Oracle customers seeking trusted business applications and services offering unique solutions, including ones that extend Oracle Fusion Cloud Applications.
“Our collaboration with Infobip will give our customers access to the latest communication solutions to help continuously deliver value.”
Infobip started its collaboration with Oracle in 2018 as a member of OPN.

Telesign Unveils Verify API, an Integrated Omnichannel Verification Solution in the Global Battle Against Cyber Fraud

Retrieved on:

Tuesday, March 26, 2024

Verification, Viber, OTT, Research, Rich Communication Services, WhatsApp, SMS, Fraud, API, OTP, RCS, Online shopping

This new omnichannel API integrates seven leading user verification channels: SMS, Silent Verification, Push, Email, WhatsApp, Viber, and RCS (Rich Communication Services) into a unified API.

Key Points:

This new omnichannel API integrates seven leading user verification channels: SMS, Silent Verification, Push, Email, WhatsApp, Viber, and RCS (Rich Communication Services) into a unified API.
With built-in defense against SMS vulnerabilities, such as social engineering, phishing, and SIM-based attacks, the Verify API offers a better, more secure end-user verification experience.
In an era where the cost of SMS continues to fluctuate unpredictably, Verify API offers a stable, predictable solution.
Secure, single-use SMS verification codes add reliable protection to your business and serve as a dependable fallback for alternative verification channels.

Social Networking Market size to increase by USD 163.6 billion between 2022-2027, The increased Internet penetration to drive growth - Technavio

Retrieved on:

Wednesday, January 24, 2024

Privacy, Challenge, Social media, Friendster, Traction, WeChat, Social network, WhatsApp, Ecosystem, Myspace, Growth, Artificial intelligence, Orkut, Skype, Viber, Discord, Marketing

Social media advertisements gaining traction is an emerging trend fueling the growth, whereas privacy concerns hamper growth, says a senior analyst at Technavio.

Key Points:

Social media advertisements gaining traction is an emerging trend fueling the growth, whereas privacy concerns hamper growth, says a senior analyst at Technavio.
What are the key data covered in this Social Networking Market report?
Growth of the Social Networking Market industry across North America, APAC, Europe, South America, and Middle East and Africa
The Social Networking Market is a dynamic landscape dominated by platforms like Facebook, Twitter, Instagram, LinkedIn, Snapchat, TikTok, and YouTube.
Artificial intelligence (AI) in the social media market size is expected to increase by USD 3.66 billion from 2021 to 2026, and the market's growth momentum will accelerate at a CAGR of 26.93%.

Revolutionizing Displays: RT-RK and iWedia Introduce AndDesk, a Groundbreaking Smart Monitor OS Transforming Traditional Screens into Versatile Smart Devices

Retrieved on:

Thursday, January 4, 2024

Synaptics, Microsoft, Family, AOSP, Cisco Webex, SharePoint, HBO, Friends, WhatsApp, Amazon, Amlogic, Realtek, Netflix, Android, MediaTek, Google Drive, Hulu, Viber, Social media, TEAMS, OS, RT-RK, Video game

As monitors continue to play a pivotal role in our daily lives, RT-RK and iWedia jointly take a leap forward with AndDesk, bridging the gap between traditional displays and smart devices.

Key Points:

As monitors continue to play a pivotal role in our daily lives, RT-RK and iWedia jointly take a leap forward with AndDesk, bridging the gap between traditional displays and smart devices.
Users can now experience the power of a standalone smart monitor, eliminating the need for additional laptops or desktop PCs.
AndDesk is available not only as a full-fledged AOSP-based OS for new devices but also as a standalone application for existing Android devices.
V. The Future of Smart Monitors: AndDesk Redefines Possibilities
With AndDesk, RT-RK and iWedia envision a future where every monitor transforms into a versatile smart device.

Revolutionizing Displays: RT-RK and iWedia Introduce AndDesk, a Groundbreaking Smart Monitor OS Transforming Traditional Screens into Versatile Smart Devices

Retrieved on:

Thursday, January 4, 2024

As monitors continue to play a pivotal role in our daily lives, RT-RK and iWedia jointly take a leap forward with AndDesk, bridging the gap between traditional displays and smart devices.

Key Points:

As monitors continue to play a pivotal role in our daily lives, RT-RK and iWedia jointly take a leap forward with AndDesk, bridging the gap between traditional displays and smart devices.
Users can now experience the power of a standalone smart monitor, eliminating the need for additional laptops or desktop PCs.
AndDesk is available not only as a full-fledged AOSP-based OS for new devices but also as a standalone application for existing Android devices.
V. The Future of Smart Monitors: AndDesk Redefines Possibilities
With AndDesk, RT-RK and iWedia envision a future where every monitor transforms into a versatile smart device.

Virtual Internet Announces New Virtual Messenger

Retrieved on:

Thursday, December 21, 2023

SINGAPORE and SAN JOSE, Calif., Dec. 21, 2023 /PRNewswire/ -- Virtual Internet announced the completion of the new Virtual Messenger, a secure messaging platform that has been completely re-engineered for security, privacy, and performance. Virtual Messenger is now the most secure messaging platform in the industry.

Key Points:

Virtual Messenger not just an App, it is a Network
SINGAPORE and SAN JOSE, Calif., Dec. 21, 2023 /PRNewswire/ -- Virtual Internet announced the completion of the new Virtual Messenger, a secure messaging platform that has been completely re-engineered for security, privacy, and performance.
Virtual Messenger extending support for SMS and incorporating RCS makes Virtual Messenger the most backwards and forwards compatible messaging platform available.
Both Virtual Messenger and Virtual 5G individually and together eliminate the unencrypted exposure that occurs when sending messages between Apple and Android.
Virtual Messenger and Virtual 5G enable secure messaging to achieve its intent and be fully secure both universally and globally.

MessageWhiz Delivers Business Messaging and CPaaS to Google Cloud Marketplace

Retrieved on:

Wednesday, December 20, 2023

Cloud, Dai, SMS, Google Cloud, ISV, WhatsApp, RCS, Human, Luigi, Viber, CRMS, Communication, Mobile phone

PETACH TIKVA, Israel, Dec. 20, 2023 /PRNewswire/ -- MessageWhiz, a leading provider of messaging services, today announced that its CPaaS platform is available on Google Cloud Marketplace. These channels form the bedrock of modern customer communications and enable businesses to foster one-to-one relationships with their stakeholders.

Key Points:

PETACH TIKVA, Israel, Dec. 20, 2023 /PRNewswire/ -- MessageWhiz, a leading provider of messaging services, today announced that its CPaaS platform is available on Google Cloud Marketplace.
For Google Cloud customers, MessageWhiz's SMS, RCS and chat apps will enable them to easily create two-way conversations with their customers, send rich media messages, and secure accounts with one-time passwords.
"We are thrilled to offer MessageWhiz's powerful business messaging on our CPaaS platform on Google Cloud Marketplace, making it more accessible for businesses, and help improve their customer relationships," said Arie Frenklakh, CEO of MMDSmart , creators of MessageWhiz.
"Bringing MessageWhiz to Google Cloud Marketplace will help customers quickly deploy, manage, and grow the CPaaS platform on Google Cloud's trusted, global infrastructure," said Dai Vu, Managing Director, Marketplace & ISV GTM Programs at Google Cloud.

MessageWhiz Delivers Business Messaging and CPaaS to Google Cloud Marketplace

Retrieved on:

Wednesday, December 20, 2023

Cloud, Dai, SMS, Google Cloud, ISV, WhatsApp, RCS, Human, Luigi, Viber, CRMS, Communication, Mobile phone

PETACH TIKVA, Israel, Dec. 20, 2023 /PRNewswire/ -- MessageWhiz, a leading provider of messaging services, today announced that its CPaaS platform is available on Google Cloud Marketplace. These channels form the bedrock of modern customer communications and enable businesses to foster one-to-one relationships with their stakeholders.

Key Points:

PETACH TIKVA, Israel, Dec. 20, 2023 /PRNewswire/ -- MessageWhiz, a leading provider of messaging services, today announced that its CPaaS platform is available on Google Cloud Marketplace.
For Google Cloud customers, MessageWhiz's SMS, RCS and chat apps will enable them to easily create two-way conversations with their customers, send rich media messages, and secure accounts with one-time passwords.
"We are thrilled to offer MessageWhiz's powerful business messaging on our CPaaS platform on Google Cloud Marketplace, making it more accessible for businesses, and help improve their customer relationships," said Arie Frenklakh, CEO of MMDSmart , creators of MessageWhiz.
"Bringing MessageWhiz to Google Cloud Marketplace will help customers quickly deploy, manage, and grow the CPaaS platform on Google Cloud's trusted, global infrastructure," said Dai Vu, Managing Director, Marketplace & ISV GTM Programs at Google Cloud.