Claro Colombia Selects TCS and VIAVI Partnership to Improve Customer Service Using AI-Based Technology
Based on VIAVI NITRO® AIOps and TCS's 4.0 business model, the solution enables early detection and prevention of service issues for the telecommunication company's customers.
- Based on VIAVI NITRO® AIOps and TCS's 4.0 business model, the solution enables early detection and prevention of service issues for the telecommunication company's customers.
- NITRO AIOps will be demonstrated in multiple use cases at Mobile World Congress in Barcelona, February 26-29, Hall 5, Stand 5A18.
- Our partnership with TCS provides end-to-end visibility that helps Claro's SOC deliver a better customer experience," said Eddy Bueno, Vice President, Latin America, VIAVI.
- "By enabling real-time visibility, predictive maintenance and rapid resolution capabilities, VIAVI NITRO AIOps helps Claro successfully execute its innovative initiatives."