Carriers and Services

Brightcove Integrates New AWS-Powered Generative AI Solution to Enhance Its Award-Winning Customer Service

Retrieved on: 
Thursday, May 2, 2024
Carriers and Services, Networks, Media, Internet, Apps, Applications, Technology, Artificial Intelligence, Security, Digital Marketing, Audio, Video, Communications, Content Marketing, Amazon Web Services, EVP, AI, Heart, Marketing, Intelligence, Amazon, BCOV, Certification, Support, AWS, Organization, Sales

Brightcove is tapping into the technology to build a program to equip its global services and customer success team to further bolster its award-winning customer service.

Key Points: 
  • Brightcove is tapping into the technology to build a program to equip its global services and customer success team to further bolster its award-winning customer service.
  • As an early adopter of Amazon Q, Brightcove has launched the “Brightcove Expert Bot,” an AI-powered chatbot embedded into the internal tools, as a new resource for the customer and product support teams.
  • As the technology improves our internal processes, we are developing ways to implement AI across our product portfolio to enhance the Brightcove experience," says Scott Levine, Chief Product Officer at Brightcove.
  • “With Amazon Q, Brightcove is harnessing the power of its data platform and generative AI on AWS to improve customer service and experiences while enabling its teams to work more productively and efficiently.”

Syniverse to Explore the Future of Connectivity at 2024 Acceleration Exchange Conference

Retrieved on: 
Thursday, May 2, 2024
Technology, Mobile, Wireless, 5G, Networks, Internet, Carriers and Services, ITU, CentralWorld, AT&T, Data analysis, KDDI, UNN, Senior, GSMA, Experience, AIS, Pitfalls, Travel, Ecosystem

"We must keep customers seamlessly connected during the transition to 5G technology while helping operators uncover new ways to generate revenue," said Paul Hodges, Syniverse's Senior Vice President of Asia Pacific.

Key Points: 
  • "We must keep customers seamlessly connected during the transition to 5G technology while helping operators uncover new ways to generate revenue," said Paul Hodges, Syniverse's Senior Vice President of Asia Pacific.
  • "By bringing so many trusted partners together under one roof, we're facilitating conversations that will fundamentally shape the future of connectivity throughout the APAC region and beyond."
  • The day will conclude with concurrent sessions on mobility solutions and messaging solutions.
  • For more information on Syniverse, visit https://www.syniverse.com .

Wildix Appoints Industry Veteran Jason Uslan to Lead Global Sales Initiatives

Retrieved on: 
Thursday, May 2, 2024
Technology, Mobile, Wireless, Carriers and Services, Telecommunications, Business, Professional Services, Networks, Hardware, VoIP, UC, RingCentral, Interview, Communication, Growth, CSO

In this role, Uslan will report directly to Alberto Carlos Benigno, Chief Sales Officer (CSO) at Wildix.

Key Points: 
  • In this role, Uslan will report directly to Alberto Carlos Benigno, Chief Sales Officer (CSO) at Wildix.
  • This newly created role underscores Wildix's commitment to bolstering its global sales operations and accelerating growth in key markets worldwide.
  • As Vice President of Sales, Uslan will mentor Sales Country Managers and their teams, focusing on pipeline management, account-based marketing strategies and strategic growth initiatives.
  • "I am thrilled to join Wildix and contribute to a team that shares my passion for innovation and excellence," said Jason Uslan, newly appointed Vice President of Sales, Wildix.

i3 Broadband Continues Expansion in Greater Rockford Area With Plans to Launch in Love’s Park

Retrieved on: 
Wednesday, May 1, 2024
Technology, Mobile, Wireless, Telecommunications, Networks, Internet, Carriers and Services, Online, FTTH, Best, City, Affordable Connectivity Program, PCMag, I3, Cable television

i3 Broadband’s planned entry into Love’s Park is part of the company’s long-term effort to bring new or enhanced services to communities across Greater Rockford.

Key Points: 
  • i3 Broadband’s planned entry into Love’s Park is part of the company’s long-term effort to bring new or enhanced services to communities across Greater Rockford.
  • In late January of this year, i3 Broadband officially activated roughly 5,400 fiber-optic passings in the cities of Rockford, Roscoe and Machesney Park.
  • Known for offering communities a quality alternative to current broadband providers, i3 Broadband brings communities today's best fiber-optic network delivering fast, reliable, high-speed broadband at competitive pricing.
  • i3 Broadband offers fast, reliable, symmetrical broadband at speeds that meet every user's needs up to 8 Gig.

Mint and Ultra: Welcome to the T-Mobile Family!

Retrieved on: 
Wednesday, May 1, 2024
Consumer, Technology, Telecommunications, Mobile, Wireless, 5G, Hispanic, Carriers and Services, Person, HTC–Highroad, Risk, UN, Ultra Mobile, Annual report, Love, Partnership, Communication, Form, TMUS, United States corporate law, 8-K, Plum, Mint Mobile, TAP, Acquisition, Metro by T-Mobile, Multimedia, BofA Securities, LionTree, Unlimited, ID, T-Mobile, Team, Growth, Latham & Watkins, Cryptocurrency

View the full release here: https://www.businesswire.com/news/home/20240501364824/en/

Key Points: 
  • View the full release here: https://www.businesswire.com/news/home/20240501364824/en/
    Mint and Ultra: Welcome to the T-Mobile Family!
  • Ryan Reynolds will continue in his creative role on behalf of Mint.
  • “In partnership with T-Mobile we have delivered the best value in wireless to our customers,” said David Glickman, Founder and CEO of Mint, Ultra and Plum.
  • Latham & Watkins LLP served as lead legal counsel and advisor with Bernstein Shur also serving as legal counsel for Ka’ena Corporation.

Vecima Announces Q3 Fiscal 2024 Results Earnings Call Wednesday, May 15, 2024, at 1 pm ET

Retrieved on: 
Wednesday, May 1, 2024
5G, Telecommunications, Software, Networks, Internet, Audio, Video, Technology, Carriers and Services, Vecima Networks, TSX, VCM, News

Vecima Networks Inc. (TSX: VCM) today announces that it will hold a conference call and live audio webcast on Wednesday, May 15, 2024, at 1:00 p.m. (ET) to discuss its financial and operational results for the three and nine months ended March 31, 2024.

Key Points: 
  • Vecima Networks Inc. (TSX: VCM) today announces that it will hold a conference call and live audio webcast on Wednesday, May 15, 2024, at 1:00 p.m. (ET) to discuss its financial and operational results for the three and nine months ended March 31, 2024.
  • A news release announcing the results will be issued the day of the call before markets open.
  • Sumit Kumar, President and Chief Executive Officer, and Dale Booth, Chief Financial Officer, will begin the call with their commentary on the three and nine months ended March 31, 2024.
  • Alongside the conference call, we will be hosting a live audio webcast, available at: http://services.choruscall.ca/links/vecima2024q3.html
    Following the call, the audio webcast will also be archived on the Vecima website: https://vecima.com/investor-relations/earnings-call-archive/

Frontier Unveils New ‘Good to Go’ Campaign: Fiber Internet that Lasts a Lifetime

Retrieved on: 
Wednesday, May 1, 2024
Telecommunications, Software, Internet, Audio, Video, Technology, Carriers and Services, VoIP, Mobile, Wireless, Consumer, Multimedia, Human, Creativity, Computer, Shoe, Frontier, Cable television

Why we are doing it: People want an internet connection that can keep up with their increasing demand for data.

Key Points: 
  • Why we are doing it: People want an internet connection that can keep up with their increasing demand for data.
  • What’s our goal: As the largest pure-play fiber provider in the U.S., we deliver lightning-fast fiber internet to millions of homes and businesses across the country.
  • We want to bring awareness to the fact that fiber technology can serve customers today and well into the future.
  • Why switch now: We are so confident that customers will love our fiber internet, that we are offering a 30-day money back guarantee.

altafiber Continues Long-Term Partnership With Netcracker for BSS/OSS and Managed Services

Retrieved on: 
Tuesday, April 30, 2024
Technology, Mobile, Wireless, Carriers and Services, Telecommunications, Software, Networks, Internet, Data Management, VoIP, Netcracker Technology, BSS, OSS, Partnership, Human, Digital, B2B, Television, GM, Hawaiian Telcom, CIO

Netcracker Technology announced today that it will continue to deliver mission-critical IT functions, applications and services to altafiber, the leading supplier of fiber-based services in Greater Cincinnati.

Key Points: 
  • Netcracker Technology announced today that it will continue to deliver mission-critical IT functions, applications and services to altafiber, the leading supplier of fiber-based services in Greater Cincinnati.
  • altafiber's long-standing relationship with Netcracker includes managed and professional services for components of Netcracker Digital BSS and Digital OSS solutions, which support its B2C and B2B customers across Ohio, Kentucky and Indiana, as well as its subsidiary operations at Hawaiian Telcom.
  • With IT support from Netcracker, altafiber can deliver advanced residential and business services, including high-speed Internet, voice, television and whole home and managed Wi-Fi.
  • “Netcracker has been a strategic partner for many years,” said Kevin Murray, CIO at altafiber.

TNS Robocall Investigation Report Q1 2024: Political Robocalls Surged in Key Battleground States

Retrieved on: 
Tuesday, April 30, 2024
Technology, Mobile, Wireless, Carriers and Services, Audio, Video, Elections, Campaigns, Public Policy, Government, Professional Services, Artificial Intelligence, Telecommunications, Software, Networks, Data Analytics, Data Management, VoIP, Democrat, Transaction Network Services, AI, FCC, Human, TNS, Republican

The new data was released today by Transaction Network Services (TNS) as part of its Q1 2024 Robocall Investigation Report .

Key Points: 
  • The new data was released today by Transaction Network Services (TNS) as part of its Q1 2024 Robocall Investigation Report .
  • Despite Democrat and Republican nominations being determined relatively early in the primary schedule, battleground states were inundated with political robocalls throughout the year's first quarter.
  • “Our latest Robocall Investigation Report focuses exclusively on political robocalls and shows a surge in volume in key swing states throughout the primary schedule,” said Denny Randolph, President of TNS’ Communications Market business.
  • To gain access to political robocalls data from Q1 2024, download the latest edition of TNS’ Robocall Investigation Report here: tnsi.com/resource/com/tns-robocall-investigation-report/

Commnet Broadband transforms in-home connectivity across rural American Southwest with Adtran Intellifi®

Retrieved on: 
Tuesday, April 30, 2024
Apps, Applications, Mobile, Wireless, Technology, Carriers and Services, Telecommunications, Software, Networks, Internet, Hardware, Data Management, Southwestern United States, Software as a service, GM, Sustainable Development Goals, Multimedia, Bit, Internet access, Internet service provider

Adtran today announced that Commnet Broadband is leveraging Intellifi® as part of its Mosaic One software-as-a-service (SaaS) solution to enhance in-home connectivity as the service provider scales across the American Southwest.

Key Points: 
  • Adtran today announced that Commnet Broadband is leveraging Intellifi® as part of its Mosaic One software-as-a-service (SaaS) solution to enhance in-home connectivity as the service provider scales across the American Southwest.
  • The cloud-managed Wi-Fi solution will enable Commnet Broadband to deliver a seamless, always-on mesh Wi-Fi experience, boosting subscriber satisfaction while driving new efficiencies.
  • With a strong commitment to digital inclusion, Commnet Broadband is extending its reach into more underserved rural communities, connecting them with reliable and high-quality internet services.
  • (Photo: Business Wire)
    “At Commnet Broadband, our mission is to empower underserved regions of America through reliable and personalized internet access.