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Information Services Group Announces First-Quarter 2024 Results

Retrieved on: 
Thursday, May 9, 2024

Information Services Group ( ISG ) (Nasdaq: III ), a leading global technology research and advisory firm, today announced its financial results for the first quarter ended March 31, 2024.

Key Points: 
  • Information Services Group ( ISG ) (Nasdaq: III ), a leading global technology research and advisory firm, today announced its financial results for the first quarter ended March 31, 2024.
  • The firm’s cash balance totaled $14.0 million at March 31, 2024, down from $22.6 million at December 31, 2023.
  • The ISG Board of Directors declared a second-quarter dividend of $0.045 per share, payable on July 5, 2024, to shareholders of record as of June 14, 2024.
  • ISG has scheduled a call for 9 a.m., U.S. Eastern Time, Friday, May 10, 2024, to discuss the firm’s first-quarter results.

BTP Business is Booming for Brazilian Firms, SAP Providers

Retrieved on: 
Wednesday, May 8, 2024

The 2024 ISG Provider Lens™ SAP Ecosystem report for Brazil finds that the development and integration of SAP BTP has led to a significant increase in the number of platform developers and BTP-certified professionals.

Key Points: 
  • The 2024 ISG Provider Lens™ SAP Ecosystem report for Brazil finds that the development and integration of SAP BTP has led to a significant increase in the number of platform developers and BTP-certified professionals.
  • The aim is to keep the digital core clean, using SAP BTP as the hub and S/4HANA on-premises or in the private or public cloud, the ISG report says.
  • The 2024 ISG Provider Lens™ SAP Ecosystem report for Brazil evaluates the capabilities of 47 providers across five quadrants: SAP S/4HANA System Transformation for Large Accounts, SAP S/4HANA System Transformation for Midmarket, SAP Application Managed Services, Managed Cloud Services for SAP ERP and SAP SuccessFactors HXM Partner Services.
  • In the area of customer experience, Infosys is named the global ISG CX Star Performer for 2024 among SAP Ecosystem providers.

Europe’s Enterprises Rising to Meet Digital Expectations

Retrieved on: 
Wednesday, May 8, 2024

The 2024 ISG Provider Lens™ Digital Engineering Services report for Europe finds digital engineering services are revolutionizing European businesses at a brisk pace.

Key Points: 
  • The 2024 ISG Provider Lens™ Digital Engineering Services report for Europe finds digital engineering services are revolutionizing European businesses at a brisk pace.
  • “The digital landscape is changing very quickly,” said Gaurav Gupta, partner and global head, digital engineering, for ISG.
  • The rising use of industrial IoT, immersive technologies, digital twins, digital threads and other digital tools have significant implications for many European industries, the report says.
  • The ultimate goal of digital thread and digital twin technologies is to streamline workflows and enable timely interventions in manufacturing and supply chain functions, the report says.

GenAI Triggers Digital Engineering Technology Shift in U.S.

Retrieved on: 
Tuesday, May 7, 2024

The 2024 ISG Provider Lens™ Digital Engineering Services report for the U.S. finds that the growing power and importance of generative AI (GenAI) sparked this transformation, with service providers integrating GenAI capabilities into their software platforms and services.

Key Points: 
  • The 2024 ISG Provider Lens™ Digital Engineering Services report for the U.S. finds that the growing power and importance of generative AI (GenAI) sparked this transformation, with service providers integrating GenAI capabilities into their software platforms and services.
  • “GenAI has led U.S. enterprises to revisit their technology roadmaps,” said Gaurav Gupta, partner and global leader, Digital Engineering, at ISG.
  • “Companies are eager to adopt new tools that can deliver solid benefits, so the digital engineering technology sector is heading for strong growth.”
    While several leading global system integrators have added GenAI capabilities into their portfolios, enterprise adoption of GenAI for digital engineering so far has been cautious and selective, the report says.
  • Integrators are beginning to offer GenAI for automating the creation of design alternatives, optimizing solutions to complex engineering problems and enabling rapid prototyping.

Azure OpenAI Services Could Give Swiss Firms an AI Edge

Retrieved on: 
Monday, May 6, 2024

The 2024 ISG Provider Lens™ Microsoft Cloud Ecosystem report for Switzerland finds that the addition of Azure OpenAI services to data centers in Zürich and Geneva could boost Switzerland’s recognition as a hub for AI research and development.

Key Points: 
  • The 2024 ISG Provider Lens™ Microsoft Cloud Ecosystem report for Switzerland finds that the addition of Azure OpenAI services to data centers in Zürich and Geneva could boost Switzerland’s recognition as a hub for AI research and development.
  • This local presence enables Swiss enterprises to meet regulatory requirements while rapidly deploying AI-based solutions, the ISG report says.
  • “This unlocks opportunities for Swiss companies to increase efficiency and gain decisive competitive advantages.”
    Despite the increasing use of cloud services, the Swiss market is not yet approaching a saturation point.
  • The 2024 ISG Provider Lens™ Microsoft Cloud Ecosystem report for Switzerland evaluates the capabilities of 45 providers across five quadrants: Managed Services for Azure, Microsoft 365 Services, SAP on Azure Services, Power Platform Services and Generative AI Services for the Microsoft Clouds.

Firms Seek Integration to Strengthen Finance, Accounting

Retrieved on: 
Friday, May 3, 2024

“The finance and accounting SaaS sector is investing in next-generation technologies to solve age-old business problems,” said Robert Stapleton, ISG partner, Business Outsourcing Services.

Key Points: 
  • “The finance and accounting SaaS sector is investing in next-generation technologies to solve age-old business problems,” said Robert Stapleton, ISG partner, Business Outsourcing Services.
  • Modern enterprises have complex, interrelated finance and accounting requirements, including the growing need to quickly understand and report on a wide range of financial metrics, the report says.
  • A growing recognition that each company’s finance and accounting challenges are unique has led providers to adopt a more client-centric approach, the report says.
  • “In finance and accounting, one size doesn’t fit all,” said Jan Erik Aase, partner and global leader, ISG Provider Lens Research.

Urge to Simplify Draws More European Firms to ServiceNow

Retrieved on: 
Friday, May 3, 2024

The 2024 ISG Provider Lens™ ServiceNow Ecosystem Partners report for Europe finds more European enterprises are adopting ServiceNow as a holistic platform.

Key Points: 
  • The 2024 ISG Provider Lens™ ServiceNow Ecosystem Partners report for Europe finds more European enterprises are adopting ServiceNow as a holistic platform.
  • “The proliferation of ServiceNow modules has been a boon to European enterprises as well as to providers,” said Dr. Matthias Paletta, director, technology modernization, for ISG EMEA.
  • European companies are meticulously evaluating the returns on their ServiceNow investments and exploring avenues to augment efficiency and curtail superfluous expenses, ISG says.
  • The 2024 ISG Provider Lens™ ServiceNow Ecosystem Partners report for Europe evaluates the capabilities of 36 providers across three quadrants: ServiceNow Consulting Services, ServiceNow Implementation and Integration Services and ServiceNow Managed Services Providers.

ServiceNow’s Expanded Scope Boosts Uptake in Australia

Retrieved on: 
Friday, May 3, 2024

Last year, growth in ServiceNow adoption in Australia likely surpassed the company’s global growth rate, the ISG report noted.

Key Points: 
  • Last year, growth in ServiceNow adoption in Australia likely surpassed the company’s global growth rate, the ISG report noted.
  • “Australian enterprises already trust ServiceNow for ITSM,” said Michael Gale, partner and head of ISG Asia Pacific.
  • Due to the high cost of extensive ServiceNow deployments, the company’s Australian customer base is predominantly in large enterprises.
  • In the area of customer experience, KPMG is named the global ISG CX Star Performer for 2024 among ServiceNow ecosystem partners.

ISG Earns Gender Equality Certification

Retrieved on: 
Thursday, May 2, 2024

Information Services Group ( ISG ) (Nasdaq: III ), a leading global technology research and advisory firm, today announced ISG Italia S.p.A has earned gender equality certification through Bureau Veritas, a world leader in audit and certification services.

Key Points: 
  • Information Services Group ( ISG ) (Nasdaq: III ), a leading global technology research and advisory firm, today announced ISG Italia S.p.A has earned gender equality certification through Bureau Veritas, a world leader in audit and certification services.
  • “We are delighted to earn this prestigious certification for our gender equality management approach, which aims to promote diversity and equal opportunity in the workplace,” said Michael P. Connors, Chairman and CEO, ISG.
  • “By advancing our ISG culture of diversity, equity and inclusion and complying with laws and regulations that promote gender and wage equality and address gender-based violence, we believe we help uphold the fundamental values of our firm and of society.”
    Bureau Veritas is accredited to certify organizations under the Italian Gender Equality Certification System.
  • Gender equality certification is voluntary, available to companies of all sizes, and determined by the UNI/PdR 125:2022 guidelines and key performance indicators for gender equality within an organization.

German Firms Set to Soar With Microsoft Copilot at the Helm

Retrieved on: 
Thursday, May 2, 2024

The 2024 ISG Provider Lens™ Microsoft Cloud Ecosystem report for Germany finds that 2024 could prove to be a turning point for Microsoft, its customers and partners.

Key Points: 
  • The 2024 ISG Provider Lens™ Microsoft Cloud Ecosystem report for Germany finds that 2024 could prove to be a turning point for Microsoft, its customers and partners.
  • GenAI and various Copilot services have now become central to Microsoft's market development strategy, the ISG report says.
  • “Microsoft’s strategic direction will drive growth and productivity,” said Dr. Matthias Paletta, director, technology modernization, for ISG in Germany.
  • This trend involves advanced integration of AI technologies, such as Microsoft 365 Copilot, Sales Copilot and Microsoft Security Copilot, more comprehensive automation at all levels and a heightened emphasis on data competence, solution competence and security, ISG says.