ServiceNow’s Expanded Scope Boosts Uptake in Australia
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Friday, May 3, 2024
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Last year, growth in ServiceNow adoption in Australia likely surpassed the company’s global growth rate, the ISG report noted.
Key Points:
- Last year, growth in ServiceNow adoption in Australia likely surpassed the company’s global growth rate, the ISG report noted.
- “Australian enterprises already trust ServiceNow for ITSM,” said Michael Gale, partner and head of ISG Asia Pacific.
- Due to the high cost of extensive ServiceNow deployments, the company’s Australian customer base is predominantly in large enterprises.
- In the area of customer experience, KPMG is named the global ISG CX Star Performer for 2024 among ServiceNow ecosystem partners.