Knowledge extraction

ServiceNow’s Expanded Scope Boosts Uptake in Australia

Retrieved on: 
Friday, May 3, 2024

Last year, growth in ServiceNow adoption in Australia likely surpassed the company’s global growth rate, the ISG report noted.

Key Points: 
  • Last year, growth in ServiceNow adoption in Australia likely surpassed the company’s global growth rate, the ISG report noted.
  • “Australian enterprises already trust ServiceNow for ITSM,” said Michael Gale, partner and head of ISG Asia Pacific.
  • Due to the high cost of extensive ServiceNow deployments, the company’s Australian customer base is predominantly in large enterprises.
  • In the area of customer experience, KPMG is named the global ISG CX Star Performer for 2024 among ServiceNow ecosystem partners.

Introducing Ask Buddy, GTM Buddy's generative AI-powered guided selling platform designed to help reps close more deals in less time

Retrieved on: 
Wednesday, May 31, 2023

By building on GTM Buddy's AI innovations for content recommendations, auto-indexing, contextual search, persona intelligence, and meeting prep, Ask Buddy uses generative AI to help reps close deals faster with tacit knowledge and opportunity-specific guidance.

Key Points: 
  • By building on GTM Buddy's AI innovations for content recommendations, auto-indexing, contextual search, persona intelligence, and meeting prep, Ask Buddy uses generative AI to help reps close deals faster with tacit knowledge and opportunity-specific guidance.
  • Ask Buddy uses a combination of signals, such as opportunity context, sales content in GTM Buddy, and buyer and rep engagement, to provide guided selling recommendations.
  • With Ask Buddy, reps can be more productive, impress buyers with the right information, and generate more revenue with prompt, accurate, and reliable responses.
  • Ask Buddy can help reps write email copy for a product pitch, counter objections, and build prospect talk tracks using persona intelligence.

LSU Professor Uses AI/ML To Predict Coastal Flooding

Retrieved on: 
Tuesday, January 18, 2022

These coastal communities and infrastructure are especially vulnerable to wind and flooding due to tropical storms, hurricanes, and heavy rainfall.

Key Points: 
  • These coastal communities and infrastructure are especially vulnerable to wind and flooding due to tropical storms, hurricanes, and heavy rainfall.
  • With the aid of artificial intelligence and machine learning (AI/ML) techniques, LSU School of Computer Science & Electrical Engineering Adjunct Professor Hartmut Kaiser is working to improve their flood preparedness and mitigation capabilities.
  • The well-being of all Americans depends on the environmental integrity and sustainable productivity of the ocean, our coasts and coastal watersheds, Kaiser said.
  • The current coastal flooding predictive capability is limited by the inadequate representation of coastal processes in the ESM, especially as they relate to coastal hazards, and by a lack of automated workflow for facilitating the two-way information transfer between experimentalists/domain experts and computational scientists.