Conversation

Indiva Reports Fiscal Year 2023 Results Including Record Positive EBITDA and Income From Operations

Retrieved on: 
Thursday, April 25, 2024

"We are very pleased with our performance in the fourth quarter and fiscal year 2023, generating record net revenue, improved gross margins as well as record positive EBITDA and income from operations.

Key Points: 
  • "We are very pleased with our performance in the fourth quarter and fiscal year 2023, generating record net revenue, improved gross margins as well as record positive EBITDA and income from operations.
  • 35% of net revenue in Q4 2023 was derived from brands created and owned by Indiva including Indiva 1432 chocolate, Indiva Blips, Indiva Doppio Sandwich Cookies, and No Future gummies and vapes, up from 20% of net revenue in Q1 2023.
  • Gross revenue in Q4 2023 was a record $12.6 million, representing a 15.5% sequential increase from Q3 2023, and a 21.9% increase year-over-year from Q4 2022.
  • EBITDA was a record positive $1.6 million, or 4.2% of net revenue in 2023 versus a loss of $4.8 million in 2022.

Introducing Spotlight, with an All-New Service Hub and 100+ Product Updates From HubSpot

Retrieved on: 
Wednesday, April 24, 2024

If these customer-facing teams don't have the right tools, businesses won't grow," said Andy Pitre, Executive Vice President of Product at HubSpot.

Key Points: 
  • If these customer-facing teams don't have the right tools, businesses won't grow," said Andy Pitre, Executive Vice President of Product at HubSpot.
  • The all-new Service Hub, powered by HubSpot AI, is the only solution that brings together support and success for the first time, so CX leaders can scale support and drive retention.
  • Service Hub features over a dozen AI-powered tools, including:
    GPT-powered Chatbot for 24/7 support, freeing up reps to focus on complex issues.
  • Content Hub is the all-in-one content marketing solution, powered by HubSpot AI, to create and manage content across the entire customer journey.

Talking Math: WPI Researcher Neil Heffernan Leads Effort To Develop AI Math Tutor

Retrieved on: 
Wednesday, April 24, 2024

Worcester Polytechnic Institute (WPI) researcher Neil Heffernan has been awarded a three-year grant from the U.S. Department of Education’s (DOE) Institute of Education Sciences to develop an artificial intelligence (AI) tutor that can help middle-school students learn math while doing homework.

Key Points: 
  • Worcester Polytechnic Institute (WPI) researcher Neil Heffernan has been awarded a three-year grant from the U.S. Department of Education’s (DOE) Institute of Education Sciences to develop an artificial intelligence (AI) tutor that can help middle-school students learn math while doing homework.
  • The project will integrate the AI tutor into ASSISTments, a free digital learning platform that has been used by more than 1 million students across the country and was developed by Heffernan and his wife, Cristina Heffernan, a former math teacher.
  • “Tutors are very effective at helping students learn math and succeed in class, but the cost of private tutoring services is beyond students from low-income backgrounds,” Neil Heffernan said.
  • “This leads to a persistent learning gap between lower-income students and students from families that can afford tutoring.

Rasa Recognized as a Representative Vendor in Gartner® Market Guide for Conversational AI Solutions

Retrieved on: 
Tuesday, April 23, 2024

Rasa, a leader in generative conversational AI, proudly announces its recognition as a Representative Vendor in the Gartner® Market Guide for Conversational AI Solutions.

Key Points: 
  • Rasa, a leader in generative conversational AI, proudly announces its recognition as a Representative Vendor in the Gartner® Market Guide for Conversational AI Solutions.
  • View the full release here: https://www.businesswire.com/news/home/20240423570629/en/
    Rasa has been recognized as a Representative Vendor in the Gartner Market Guide for Conversational AI Solutions, highlighting its role in transforming business operations through AI-driven conversations.
  • This acknowledgment underscores the importance of evaluating the Conversational AI market to enhance customer interactions, achieve cost efficiencies, and elevate customer service.
  • The Market Guide is critical for leaders who want to make informed decisions regarding their AI strategies.”
    According to the Gartner® Market Guide, “A Market Guide defines a market and explains what clients can expect it to do in the short term.” and “The market of conversational AI is rapidly evolving, and new solutions are emerging.

NuStar Energy L.P. Declares Conditional Special Distribution

Retrieved on: 
Monday, April 15, 2024

NuStar Energy L.P. (NYSE: NS) today announced that the board of directors of NuStar GP, LLC, the general partner of its general partner, has declared a special distribution of $0.212 per NuStar Energy L.P. common unit (the “special distribution”), to be paid on May 2, 2024 to holders of record of NuStar Energy L.P. common units as of April 26, 2024.

Key Points: 
  • NuStar Energy L.P. (NYSE: NS) today announced that the board of directors of NuStar GP, LLC, the general partner of its general partner, has declared a special distribution of $0.212 per NuStar Energy L.P. common unit (the “special distribution”), to be paid on May 2, 2024 to holders of record of NuStar Energy L.P. common units as of April 26, 2024.
  • Payment of the special distribution is subject to and conditioned upon holders of NuStar Energy L.P.’s common units approving its previously announced acquisition by Sunoco LP (NYSE: SUN) at NuStar Energy L.P.’s special meeting, which will be held at 9:00 a.m. Central Time on May 1, 2024, and the merger agreement with respect to the acquisition not having been terminated.
  • The partnership’s combined system has approximately 49 million barrels of storage capacity, and NuStar Energy L.P. has operations in the United States and Mexico.
  • For more information, visit NuStar Energy L.P.’s website at www.nustarenergy.com and its Sustainability page at https://sustainability.nustarenergy.com/ .

Global Insurance Provider Selects 3CLogic to Streamline AI and Contact Center Capabilities with ServiceNow

Retrieved on: 
Thursday, April 25, 2024

ROCKVILLE, Md., April 25, 2024 /PRNewswire/ -- 3CLogic, the leading Conversational AI and Contact Center solution for ServiceNow®, today announced its selection by a global insurance provider to replace its existing contact center infrastructure as part of a larger CX transformation effort. The strategic decision is designed to complement the organization's use of ServiviceNow's Financial Services Operations (FSO) offering leveraged across a number of its existing product lines including Customer Warranty Claims, Roadside Assistance, and Home Warranties.

Key Points: 
  • Multinational Insurance Broker to deploy 3CLogic's solution with ServiceNow's Financial Service Operations (FSO) platform to streamline customer experiences.
  • ROCKVILLE, Md., April 25, 2024 /PRNewswire/ -- 3CLogic , the leading Conversational AI and Contact Center solution for ServiceNow®, today announced its selection by a global insurance provider to replace its existing contact center infrastructure as part of a larger CX transformation effort.
  • The deployment will incorporate several of 3CLogic's AI-powered capabilities purpose-built for ServiceNow, including Conversational AI, Speech Analytics, and AI Performance & Coaching, along with integrated call transcriptions, convenient 2-way SMS, and ServiceNow-centralized contact center reporting.
  • "It's no secret that organizations are already juggling too many systems, often with overlapping capabilities, which impacts ROI and operational efficiency.

Global Insurance Provider Selects 3CLogic to Streamline AI and Contact Center Capabilities with ServiceNow

Retrieved on: 
Thursday, April 25, 2024

ROCKVILLE, Md., April 25, 2024 /PRNewswire/ -- 3CLogic, the leading Conversational AI and Contact Center solution for ServiceNow®, today announced its selection by a global insurance provider to replace its existing contact center infrastructure as part of a larger CX transformation effort. The strategic decision is designed to complement the organization's use of ServiviceNow's Financial Services Operations (FSO) offering leveraged across a number of its existing product lines including Customer Warranty Claims, Roadside Assistance, and Home Warranties.

Key Points: 
  • Multinational Insurance Broker to deploy 3CLogic's solution with ServiceNow's Financial Service Operations (FSO) platform to streamline customer experiences.
  • ROCKVILLE, Md., April 25, 2024 /PRNewswire/ -- 3CLogic , the leading Conversational AI and Contact Center solution for ServiceNow®, today announced its selection by a global insurance provider to replace its existing contact center infrastructure as part of a larger CX transformation effort.
  • The deployment will incorporate several of 3CLogic's AI-powered capabilities purpose-built for ServiceNow, including Conversational AI, Speech Analytics, and AI Performance & Coaching, along with integrated call transcriptions, convenient 2-way SMS, and ServiceNow-centralized contact center reporting.
  • "It's no secret that organizations are already juggling too many systems, often with overlapping capabilities, which impacts ROI and operational efficiency.

ReferralMD Announces Conversational AI Patient Registration & Intake

Retrieved on: 
Thursday, April 25, 2024

MT. PLEASANT, S.C., April 25, 2024 /PRNewswire-PRWeb/ -- ReferralMD, a leader in healthcare technology solutions, is excited to announce the expansion of its Digital Front Door offering using the latest innovation in conversational AI. The Patient Registration & Intake Solution, powered by conversational AI, reimagines how patients engage with healthcare providers.

Key Points: 
  • ReferralMD expands its Digital Front Door offering with Conversational AI Patient Registration & Intake, improving the patient experience and streamlining the administrative process for healthcare organizations.
  • The Patient Registration & Intake Solution , powered by conversational AI, reimagines how patients engage with healthcare providers.
  • As part of the Digital Front Door offering, the Patient Registration & Intake Solution improves the patient experience and streamlines the administrative process for healthcare organizations.
  • Key features of ReferralMD's Digital Front Door Solutions include:
    The Patient Registration & Intake Solution enables healthcare organizations to streamline their intake workflow significantly, boosting efficiency and patient satisfaction.

Former "Dance Moms" Star Nia Sioux Highlights Mental Health with "Seize the Awkward" in Directorial Debut

Retrieved on: 
Thursday, April 25, 2024

By featuring intimate conversations between friends, the series inspires teens and young adults to normalize talking about mental health with their peers.

Key Points: 
  • By featuring intimate conversations between friends, the series inspires teens and young adults to normalize talking about mental health with their peers.
  • All videos feature the song "Lose Me Too," which was provided pro bono by musical artist and mental health advocate, ROSIE.
  • "Nia Sioux's directorial debut for the digital 'Capture the Convo' series with 'Seize the Awkward' shows her generation's ambition to mainstream conversations around emotional health.
  • In November 2022, the Ad Council announced a new Mental Health Initiative , uniting brands, marketers, media companies and nonprofits to address the mental health crisis throughout the U.S. at scale.

Jacobs to Support Design, Construction and Operations for Seawater Desalination Plant

Retrieved on: 
Friday, April 19, 2024

DALLAS, April 19, 2024 /PRNewswire/ -- Jacobs (NYSE: J) was selected by Water Corporation, the largest water utility in Western Australia, to design, build, operate and maintain the Alkimos Seawater Desalination Plant in Perth, Australia. The project, part of an alliance with Water Corporation and ACCIONA, is expected to produce 13 billion gallons (50 billion liters) of drinking water per year, scalable up to 26 billion gallons (100 billion liters) under a future project.

Key Points: 
  • "Furthermore, it recognizes Jacobs' global water capabilities, desalination experience and project delivery capability."
  • In addition to the desalination facility, the project incorporates a 2.5 mile (4.1 kilometer) offshore outfall tunnel and 1.6 mile (2.6 kilometer) clean, seawater intake tunnel.
  • Jacobs has been at the forefront of innovative desalination plant design, delivery and maintenance for decades , delivering the early-phase concepts for the Alkimos site.
  • This follows Jacobs' roles as the designer of the Sydney Desalination Plant, Gold Coast Desalination Plants, and key roles in many more desalination facilities around the globe including Carlsbad in California and Tuas 3 in Singapore.