Total Experience

Synergis Announces New Leadership Structure

Retrieved on: 
Tuesday, July 11, 2023
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ALPHARETTA, Ga., July 11, 2023 /PRNewswire/ -- Synergis , an award-winning workforce solutions partner, announced a new leadership structure designed to expand growth opportunities, effective July 1.

Key Points: 
  • ALPHARETTA, Ga., July 11, 2023 /PRNewswire/ -- Synergis , an award-winning workforce solutions partner, announced a new leadership structure designed to expand growth opportunities, effective July 1.
  • After twenty-five years of exceptional leadership under the direction of Founder Doug Ross, Synergis is taking a strategic step forward by separating the roles of chief executive officer and president.
  • "I'm looking forward to the future," says Klein, feeling positive about what the next few years will bring to Synergis.
  • During periods of industry improvement, a new leadership structure can turn steady growth into an opportunity to reach new heights.

ACT Achieves HITRUST Certification for Healthcare Services

Retrieved on: 
Wednesday, June 14, 2023
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ACT has been compliant with HITRUST regulatory requirements for many years, and the certification now formalizes its status as a leading customer care partner for the healthcare industry.

Key Points: 
  • ACT has been compliant with HITRUST regulatory requirements for many years, and the certification now formalizes its status as a leading customer care partner for the healthcare industry.
  • HITRUST certification provides a standardized framework to ensure security, privacy and regulatory compliance for healthcare.
  • “HITRUST certification is one more step in continuing to deliver exceptional experiences for customers when they engage with the major healthcare provider brands we support.”
    Gaining a certification in HITRUST is a complex and rigorous process.
  • Attaining HITRUST certification demonstrates our commitment to continued growth in the healthcare industry.”
    Coinciding with the announcement of HITRUST Certification, ACT has just released an executive report on the role of total experience in driving high CAHPS ratings.

Rightpoint, a Genpact Company, Introduces ‘Total Experience’ Approach to Help Enterprises Meet AI’s Rapid Adoption and Other Changing Market Dynamics

Retrieved on: 
Thursday, June 1, 2023
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Rightpoint , a global experience leader and Genpact company, has launched a new approach to help its clients navigate ever-evolving market dynamics, including the rapid adoption of artificial intelligence (AI).

Key Points: 
  • Rightpoint , a global experience leader and Genpact company, has launched a new approach to help its clients navigate ever-evolving market dynamics, including the rapid adoption of artificial intelligence (AI).
  • The explosion of generative AI (GenAI) is changing the landscape for how organizations and their brands will operate.
  • Total Experience recognizes that customer, employee, and product experiences are inextricably linked to overall success.
  • “The progress and adoption of GenAI has increased both the urgency and opportunity for an experience led approach.

OpenText World EMEA gets underway, unveiling the newest Cloud Editions Innovations and reimagining the Future of Information Management

Retrieved on: 
Monday, April 24, 2023
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WATERLOO, ON , April 24, 2023 /PRNewswire/ -- Today at OpenText World EMEA – Innovation Summits 2023, OpenText™ (NASDAQ: OTEX), (TSX: OTEX) announces OpenText Cloud Editions (CE) 23.2, with over 75,000 new innovations released in the last 12 months to help customers accelerate their cloud-based digital transformation. This milestone, part of the company's extensive Project Titanium roadmap, enables customers to further drive productivity and profitability while streamlining experiences and security in a multi-cloud world. OpenText is thrilled to welcome newly acquired Micro Focus customers and colleagues to OpenText World EMEA as it demonstrates and discusses the many exciting innovations and integrations now available. 

Key Points: 
  • "I am excited to announce Project Titanium delivered with Cloud Editions 23.2, and announce our next generation roadmap, Titanium X.
  • OpenText is now offering a full suite of Public Cloud multi-tenant SaaS solutions in content management, cybersecurity, service management, and application delivery.
  • The global hybrid event – with roadshows in Munich, Paris and London – will unveil the latest OpenText innovations, engage with customers locally, and showcase the future of information management.
  • Additional information and live demonstrations will be presented by OpenText during OpenText World EMEA - keynote sessions with CEO & CTO, Mark J. Barrenechea and EVP & CPO, Muhi Majzoub.

Rightpoint Brings Total Experience to the Adobe SUMMIT 2023

Retrieved on: 
Tuesday, March 14, 2023
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Rightpoint , a global experience leader and Genpact company, announced today that it will be a platinum-level sponsor of Adobe SUMMIT 2023, The Digital Experience Conference held March 21 through 23.

Key Points: 
  • Rightpoint , a global experience leader and Genpact company, announced today that it will be a platinum-level sponsor of Adobe SUMMIT 2023, The Digital Experience Conference held March 21 through 23.
  • “We’re excited to present at the Adobe SUMMIT to share our clients’ stories and meet with brands across different industries,” said Neil Dowling, Chief Marketing Officer, Rightpoint.
  • This session, scheduled for Wednesday, March 22, at 4:00 PM - 5:00 PM PDT, is part of the Adobe SUMMIT Collaborative Work Management track.
  • Lauren McCumber, Director, Solution Consulting, Rightpoint and Tim Holt, Sr. Marketing Operations Manager, Grand Design RV (“GDRV”), will recount GDRV’s journey toward digital transformation with Adobe Workfront and Adobe Experience Manager, with the destination being real-time personalization.