Associated tags: Dunnhumby, Retail, Software, Online shopping, Food, Coca-Cola, Supermarket, Meijer, Procter & Gamble, Tesco, Professional Services, Data Management, Beverage, Communications, Online Retail, Consumer, Convenience Store, Discount, Variety, Research
Locations: AFRICA, EUROPE, ASIA, ALABAMA, GEORGIA, LOUISIANA, TESCO, NEVADA, OKLAHOMA, TENNESSEE, WEST VIRGINIA, ARKANSAS, UNITED STATES, NORTH AMERICA, ILLINOIS, AMERICAS
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Partnership dunnhumby, the global leader in customer data science, and Placer.ai, the leader in location analytics, today announced an innovation partnership in the U.S. to empower retailers to unlock online/offline customer insights and create unique customer propositions.
Key Points:
- dunnhumby, the global leader in customer data science, and Placer.ai, the leader in location analytics, today announced an innovation partnership in the U.S. to empower retailers to unlock online/offline customer insights and create unique customer propositions.
- By combining location data, behavioral science, and dunnhumby expertise in retail consulting, the partnership aims to give retailers and CPG companies an edge in increasingly competitive environments.
- The partnership will introduce a new range of connected insights from dunnhumby, powered by Placer.ai’s suite of location data.
- “Much like last year, 2024 will be a year of increased competition,” said Matt O’Grady, President for the Americas at dunnhumby.
Retrieved on:
Thursday, January 11, 2024
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Grocery store Grocery Retailer in the seventh annual dunnhumby Retailer Preference Index (RPI), a comprehensive, nationwide study that examines the approximately $1 trillion U.S. grocery market, released today.
Key Points:
- Grocery Retailer in the seventh annual dunnhumby Retailer Preference Index (RPI), a comprehensive, nationwide study that examines the approximately $1 trillion U.S. grocery market, released today.
- Amazon (2) and Costco (3) round out the top three grocers in the U.S. for a second year in a row.
- View the full release here: https://www.businesswire.com/news/home/20240111776732/en/
The 1st Quartile, led by H-E-B, is made up of best-in-class supermarket chains and national, non-traditional formats.
- “Knowing your customer and your competitive positioning regarding customer needs will be critical for retailers to scratch out any organic growth in 2024.
Retrieved on:
Tuesday, November 14, 2023
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Wegmans In this inaugural RPI for Leadership in Personalization, dunnhumby found that Amazon stands apart from all other retailers followed by H-E-B in second and Kroger rounding out the top three.
Key Points:
- In this inaugural RPI for Leadership in Personalization, dunnhumby found that Amazon stands apart from all other retailers followed by H-E-B in second and Kroger rounding out the top three.
- “The goal of this report is to help retailers improve personalization as a whole – the way customers define it.
- The PRPI includes 65 of the largest grocery retailers in the industry that sell everyday food and non-food household.
- Retailers included in the RPI that are interested in receiving their individual banner profiles can speak with their dunnhumby account executive or contact dunnhumby at: https://www.go.dunnhumby.com/personalization-deep-dives .
Retrieved on:
Thursday, November 2, 2023
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AI Only 20% of American consumers ‘mostly’ or ‘completely’ trust Artificial Intelligence (AI) according to the fifth wave of the dunnhumby Consumer Trends Tracker (CTT) released today.
Key Points:
- Only 20% of American consumers ‘mostly’ or ‘completely’ trust Artificial Intelligence (AI) according to the fifth wave of the dunnhumby Consumer Trends Tracker (CTT) released today.
- The quarterly study – now completing its fifth quarter – found that the level of trust Americans have in AI is largely dependent on age.
- While younger consumers — under the age of 45 — have a higher level of trust in AI (31% ‘mostly’ or ‘completely’ trust AI), just 8% of those aged 55 and over ‘mostly’ or ‘completely’ trust AI.
- “The potential of Artificial Intelligence in grocery is tremendous and has been at the foundation of our own data science here at dunnhumby for over 20 years.
Retrieved on:
Friday, September 15, 2023
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Mandalay Bay LAS VEGAS, Sept. 15, 2023 /PRNewswire-PRWeb/ -- dunnhumby, the global leader in customer data science, today announced the company will be exhibiting and demonstrating its full portfolio of retail and brand solutions for retail media, price and promotions, and retailer assortment at Groceryshop 2023 being held at Mandalay Bay in Las Vegas, Nevada from September 19-21. dunnhumby will be exhibiting at booth A1150 during the conference.
Key Points:
- dunnhumby Price and dunnhumby Promotion – provides a streamlined approach to pricing and promotions, maximizes category financial performance in line with customer wants.
- dunnhumby Sphere – an all in one platform that allows retailers and brands to plan, execute, and measure the impact of omnichannel retail media.
- Gartner, Hype Cycle for Retail Technologies, 2023, Max Hammond, 21 July 2023.
- Gartner, Hype Cycle for Digital Commerce, 2023, Sandy Shen, 17 July 2023.
Retrieved on:
Wednesday, August 2, 2023
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Cryptocurrency Thirty-six percent of U.S. families have skipped meals due to financial reasons in the last year according to the fourth wave of the dunnhumby Consumer Trends Tracker (CTT) released today.
Key Points:
- Thirty-six percent of U.S. families have skipped meals due to financial reasons in the last year according to the fourth wave of the dunnhumby Consumer Trends Tracker (CTT) released today.
- The quarterly study – now completing its first year – also found that 30% of Americans across all age groups reported they have skipped meals.
- Source: dunnhumby Consumer Trends Tracker (CTT)
dunnhumby also found that 62% of Americans would have a hard time paying an unexpected expense of $400.
- That percentage jumps to 75% for consumers between the ages of 18-44 and to 72% for families.
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Hunger CHICAGO, May 22, 2023 /PRNewswire-PRWeb/ -- dunnhumby, the global leader in customer data science, today released a special report examining which U.S. grocery retailers are best positioned to win the loyalty of current and potential Supplemental Nutrition Assistance Program (SNAP) recipients and how retailers can limit grocery sales losses due to recently enacted SNAP reductions. The SNAP Rollercoaster: A dunnhumby Special Report on Hunger in the U.S. ranked Save-A-Lot, Food 4 Less, and Dollar General as the top three grocery retailers for SNAP customers with Winco and Grocery Outlet rounding out the top five. The next five retailers in the top ten are Price Rite (6), Walmart (7), Aldi (8), Marcs (9) and H-E-B (10).
Key Points:
- The SNAP Rollercoaster: A dunnhumby Special Report on Hunger in the U.S. ranked Save-A-Lot, Food 4 Less, and Dollar General as the top three grocery retailers for SNAP customers with Winco and Grocery Outlet rounding out the top five.
- Cashiers and food service workers are twice as likely as the general population to be on SNAP.
- Retailers should look at SNAP and food insecure customers as a segment to target with actions that appeal to them.
- However, retailers can serve the SNAP and food insecure customer by more thinly slicing their price sensitivity segmentations.
Retrieved on:
Wednesday, February 15, 2023
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Online shopping Consumers who reported they would have difficulty covering an unexpected expense of $400 dropped from 64% in July to 60% in November 2022.
Key Points:
- Consumers who reported they would have difficulty covering an unexpected expense of $400 dropped from 64% in July to 60% in November 2022.
- In addition, 48% of consumers reported they are getting the kind of food they want to eat compared to 43% in the second wave.
- When asked about 2023, only 22% of respondents predicted inflation and the state of the country will get better.
- Forty-seven percent of respondents predicted inflation and the state of the country would improve three years from now.
Retrieved on:
Tuesday, January 31, 2023
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Amazon dunnhumby , the global leader in customer data science, today released the sixth annual dunnhumby Retailer Preference Index (RPI), a comprehensive, nationwide study that examines the approximately $1 trillion U.S. grocery market.
Key Points:
- dunnhumby , the global leader in customer data science, today released the sixth annual dunnhumby Retailer Preference Index (RPI), a comprehensive, nationwide study that examines the approximately $1 trillion U.S. grocery market.
- Three years after the pandemic upturned the grocery industry, H-E-B has regained its leadership position from Amazon with Costco following closely behind in second place.
- Amazon fell to third while Wegmans took the fourth spot for the third year in a row.
- “In 2017 we set out on a journey to understand how customers’ preferences and retailers’ financial results predicted which retailers would last.
NEW YORK, Jan. 13, 2023 /PRNewswire-PRWeb/ -- dunnhumby, the global leader in customer data science, announced today it will be previewing insights from the upcoming sixth edition of the dunnhumby Retailer Preference Index for U.S. Grocery on Monday, January 16, 2023 at NRF at 3:15 p.m. Eastern. Taking place during NRF's Exhibitor Big Ideas, dunnhumby's President of the America's Matt O'Grady and Director of Customer Strategy and Insights for North America Erich Kahner, will reveal what matters most to shoppers today and how retailers should be adapting to changing customer needs in today's fast-evolving and often unpredictable world.
Key Points:
- NEW YORK, Jan. 13, 2023 /PRNewswire-PRWeb/ -- dunnhumby, the global leader in customer data science, announced today it will be previewing insights from the upcoming sixth edition of the dunnhumby Retailer Preference Index for U.S.
- "The Retailer Preference Index provides powerful demographic, economic, cultural, and technological shopping trends that will unfold over the next few decades.
- Attendees of the session will learn:
Exclusive preview: Insights from the sixth dunnhumby Retailer Preference Index for U.S.
- The sixth annual dunnhumby Retailer Preference Index will be published on January 31, 2023.
