Salesforce Growth Proves Boon to Brazilian Businesses
The 2024 ISG Provider Lens™ Salesforce Ecosystem Partners report for Brazil finds Salesforce is growing rapidly in Brazil, with high market interest in its products and services.
- The 2024 ISG Provider Lens™ Salesforce Ecosystem Partners report for Brazil finds Salesforce is growing rapidly in Brazil, with high market interest in its products and services.
- “Many of the global providers that have acquired local partners have promptly expanded their Salesforce operations in Brazil,” said Bill Huber, partner, Digital Platforms and Solutions, for ISG.
- Brazilian enterprises using Salesforce products that incorporate advanced technologies, such as AI and generative AI, are primarily focused on providing greater personalization of user experience, the ISG report says.
- In the area of customer experience, Hexaware is named the global ISG CX Star Performer for 2024 among Salesforce providers.