CRM

U.K. Firms Turn to Salesforce to Enhance Customer Loyalty

Retrieved on: 
Friday, April 12, 2024
Technology, Finance, Consulting, Marketing, Communications, Professional Services, Software, Media, Data Management, Artificial Intelligence, Cloud, BearingPoint, OSF, Automation, Infosys, ChatGPT, Coforge, TCS, AI, VRP, Wipro, Trust, Research, ISG, VASS, PwC, Tech Mahindra, UST, Research report, Human voice, Customer, Data management, Head, CRM, OSF Digital, Accenture, IBM, Voice of the customer

The 2024 ISG Provider Lens™ Salesforce Ecosystem Partners report for the U.K. finds that U.K. enterprises are seeking more efficient ways of using customer data to increase retention, loyalty and customer lifecycle value.

Key Points: 
  • The 2024 ISG Provider Lens™ Salesforce Ecosystem Partners report for the U.K. finds that U.K. enterprises are seeking more efficient ways of using customer data to increase retention, loyalty and customer lifecycle value.
  • Salesforce service providers are responding with solutions that target sector-specific use cases and leverage GenAI, automation and other cutting-edge technologies, the ISG report says.
  • “The U.K. market is a vibrant space for Salesforce ecosystem partners,” said Anthony Drake, partner and head of UK and Ireland for ISG.
  • In the area of customer experience, Hexaware is named the global ISG CX Star Performer for 2024 among Salesforce ecosystem partners.

HighLevel Announces Minority Growth Investment from General Atlantic

Retrieved on: 
Thursday, April 11, 2024
Software, Internet, Social Media, Professional Services, Apps, Applications, Technology, Small Business, Artificial Intelligence, Digital Marketing, Marketing, Communications, Finance, Small business, Ecosystem, Investment, Social media, Uber, JumpCloud, Partnership, Growth, Entrepreneurship, General Atlantic, Acquisition, Luigi, CRM, Robin, Airbnb, Management

HighLevel Inc. (“HighLevel” or the “Company”), a leading provider of sales and marketing automation software for marketing agencies, entrepreneurs, and small businesses (“SMBs”), today announced it has received a minority growth investment from General Atlantic, a leading global growth equity firm.

Key Points: 
  • HighLevel Inc. (“HighLevel” or the “Company”), a leading provider of sales and marketing automation software for marketing agencies, entrepreneurs, and small businesses (“SMBs”), today announced it has received a minority growth investment from General Atlantic, a leading global growth equity firm.
  • After another year of strong growth and profitability, HighLevel joins General Atlantic's portfolio of disruptive global technology companies, with former investments including Airbnb, Clear, Snap, and Uber.
  • The partnership with General Atlantic enables HighLevel to invest even further in key growth and innovation initiatives across product and AI to continue to provide a differentiated experience and platform to its clients.
  • Aaron Goldman, Managing Director and Head of Enterprise Technology at General Atlantic, said, “HighLevel provides tailor-made solutions that span all stages of the marketing and sales journey.

3-in-1 Retail Technology Platform Surefront Releases Comprehensive Product Lifecycle Management (PLM) Guide

Retrieved on: 
Wednesday, April 10, 2024
Software, Technology, Retail, Other Retail, PIM, Workflow, Human, PLM, Lifecycle management, CRM, Knowledge

Surefront , the leading retail industry platform unifying PLM, PIM and CRM solutions, today released the newest and most comprehensive edition of its Complete Guide to Product Lifecycle Management (PLM) Software.

Key Points: 
  • Surefront , the leading retail industry platform unifying PLM, PIM and CRM solutions, today released the newest and most comprehensive edition of its Complete Guide to Product Lifecycle Management (PLM) Software.
  • The guide quickly became Surefront’s most-requested resource online, and cemented the company as a trustworthy voice in the retail technology sector.
  • Those interested in securing their own copy of The Complete Guide to Product Lifecycle Management (PLM) Software can do so by visiting Surefront’s Books and Guides resource page.
  • “We understand at Surefront that while we may be experts at retail technology, that isn’t necessarily everyone else’s strong suit,” said Luke Wang, Founder and CEO of Surefront.

Dolfi1920 Stakes New Claim with Rootstock Software

Retrieved on: 
Wednesday, April 10, 2024
Data Management, Air, Technology, Transport, Logistics, Supply Chain Management, Software, Cloud, Rootstock, Collaboration, Marketing, Automation, CRM, ERP, Growth

Rootstock Software, a leader in the Manufacturing ERP space, today announced that Dolfi1920, the European leader for processing airline claims and providing luggage services, has selected Rootstock Manufacturing Cloud ERP to drive its next chapter of growth, digital commerce, and superior customer service.

Key Points: 
  • Rootstock Software, a leader in the Manufacturing ERP space, today announced that Dolfi1920, the European leader for processing airline claims and providing luggage services, has selected Rootstock Manufacturing Cloud ERP to drive its next chapter of growth, digital commerce, and superior customer service.
  • With Rootstock built natively on the Salesforce Platform, Dolfi1920 will seamlessly integrate CRM and ERP data across the organization, creating a single source of truth between key functions, including inventory, invoicing, and finance.
  • Imagine if you’re traveling and discover your luggage has been damaged on a flight; Dolfi1920 helps process these claims, makes repairs, and even delivers replacement bags to your door,” said Raj Badarinath , Chief Product and Marketing Officer at Rootstock Software .
  • To see why Rootstock is one of the top Manufacturing ERP solutions and how it can help your manufacturing business accelerate growth, schedule a demo today or meet Rootstock at one of its upcoming events .

Clari is First Revenue Platform Provider to Surpass $4 Trillion in Revenue Under Management

Retrieved on: 
Wednesday, April 10, 2024
Professional Services, Data Management, Technology, Data Analytics, Software, Artificial Intelligence, Learning, Revenue, AI, Heart, Partnership, JD Miller, Database, Marketing, Boston Consulting Group, CRM, Organization, Sales

Clari today announced that more than $4 trillion in revenue is flowing through the Clari Revenue Platform , making Clari the first revenue technology provider to achieve the milestone.

Key Points: 
  • Clari today announced that more than $4 trillion in revenue is flowing through the Clari Revenue Platform , making Clari the first revenue technology provider to achieve the milestone.
  • Revenue Under Management has emerged as the key metric for customers evaluating Revenue Platforms.
  • With a keen focus on treating revenue as an enterprise-wide, systematic process, Clari has developed unmatched expertise helping customers run revenue.
  • With the adoption of an end-to-end revenue flywheel approach, Clari ensures that every customer can unlock the full potential of each revenue cadence.

Introducing Sell It: A New Multi-Dimensional Sales Training Platform for Solopreneurs and Enterprises Designed to Help Accelerate Growth and Income

Retrieved on: 
Wednesday, April 10, 2024
University, Education, Influencer, Marketing, Communications, Social Media, Search Engine Optimization, Training, Search Engine Marketing, Digital Marketing, Content Marketing, Sell, Small business, Social media, Hatred, AI, IRS, ESOMAR, Photography, Growth, Research, Market Research Society, NBC News, Entrepreneurship, Friends, Private law, Workforce, CRM, Knowledge, Sales

This is practical and fun sales and marketing training for a new generation of business owners.

Key Points: 
  • This is practical and fun sales and marketing training for a new generation of business owners.
  • There simply isn’t an education platform or community designed to help people who sell thrive today.
  • These entrepreneurs rated sales as the most important skill for business success, with their #1 challenge being prospecting for more customers and clients.
  • Sell It started as a course for real estate professionals, generating a membership base of over 30,000 across 128 countries.

Accenture Acquires Unlimited to Further Bolster its CRM and Customer Relevance Capabilities

Retrieved on: 
Wednesday, April 10, 2024
Technology, Finance, Consulting, Marketing, Advertising, Communications, Professional Services, Software, Data Analytics, Data Management, Investment, Eye, Acquisition, Multimedia, CRM, Creativity, TMW, Behavior, Growth, Sales

Accenture (NYSE: ACN) has acquired Unlimited, the award-winning integrated customer engagement agency, which will become part of Accenture Song—the world’s largest tech-powered creative group.

Key Points: 
  • Accenture (NYSE: ACN) has acquired Unlimited, the award-winning integrated customer engagement agency, which will become part of Accenture Song—the world’s largest tech-powered creative group.
  • The acquisition will enhance Accenture Song’s ability to scale its offerings and unlock greater value from generative AI.
  • With deep expertise in behavioral science, customer strategy and CRM activation, the acquisition of Unlimited further bolsters Accenture Song's capabilities to drive marketing transformation, relevance, and growth for its clients.
  • View the full release here: https://www.businesswire.com/news/home/20240410252418/en/
    Accenture has acquired Unlimited, the award-winning integrated customer engagement agency, which will become part of Accenture Song – the world’s largest tech-powered creative group.

TechTarget Announces Launch of Priority Engine Account Intent Feeds to Help Go-to-Market Teams Identify, Engage & Convert In-Market Accounts More Effectively

Retrieved on: 
Wednesday, April 10, 2024
Software, Internet, Publishing, Marketing, Advertising, Data Management, Communications, Technology, Knowledge, ROI, GTM, Matrix, TechTarget, Quadrant, CRM, ABM, Priority, Online shopping

TechTarget, Inc. (Nasdaq: TTGT), the global leader in B2B technology purchase intent data and services today announced the launch of Account Intent Feeds in the latest release of its leading Priority EngineTM purchase intent insight platform.

Key Points: 
  • TechTarget, Inc. (Nasdaq: TTGT), the global leader in B2B technology purchase intent data and services today announced the launch of Account Intent Feeds in the latest release of its leading Priority EngineTM purchase intent insight platform.
  • Priority Engine’s Account Intent Feeds are powered by TechTarget’s market-leading purchase intent data, which is directly sourced from real, observed activity of known, opt-in accounts and buyers coming to TechTarget’s expansive global network for contextually relevant buy-cycle content to support active B2B technology purchases.
  • “Priority Engine Account Intent Feeds provide unmatched precision to confidently identify and act on the high-value accounts most likely to buy.
  • For more information on TechTarget Priority Engine Account Intent Feeds, please click here .

Ohio Division of Wildlife Expands Partnership With PayIt and Will Deliver Upgraded Hunting and Fishing Licensing System

Retrieved on: 
Wednesday, April 10, 2024
Environment, Technology, Payments, Sports, Hunting, Environmental Health, Public Policy, Government, Software, Fishing, State, Local, Volunteering, Outdoor, Law enforcement, United States Fish Commission, Partnership, Research, Software as a service, Heel, Season, CRM, COVID-19

The agreement includes plans to provide a comprehensive digital licensing system with an improved customer experience for hunters and anglers as well as an enhanced management system for the agency.

Key Points: 
  • The agreement includes plans to provide a comprehensive digital licensing system with an improved customer experience for hunters and anglers as well as an enhanced management system for the agency.
  • “Our partnership with PayIt has enabled us to provide a convenient, engaging way for our customers to purchase licenses, report harvests, access educational resources, and support our agency’s conservation efforts,” said Kendra Wecker, chief of the Ohio Division of Wildlife.
  • Along with a modern user experience, the system includes a customer relationship management (CRM) solution designed especially for conservation agencies.
  • The system gives the Ohio Division of Wildlife staff access to insights and tools to improve hunter and angler engagement and ultimately help the agency reach its relevancy and R3 goals.

Pipedrive Appoints Seasoned Tech Executive Tom Burnet to Board of Directors

Retrieved on: 
Wednesday, April 10, 2024
Data Management, Professional Services, Small Business, Technology, Software, Black Watch, University, Kainos, Investment, Leisure, B2B, Black, Multimedia, Vista Equity Partners, MBA, CRM, Columbia Threadneedle Investments, Growth, Management

Pipedrive , the easy and effective sales CRM for small businesses, today announced the appointment of a seasoned tech executive, Tom Burnet, to its Board of Directors.

Key Points: 
  • Pipedrive , the easy and effective sales CRM for small businesses, today announced the appointment of a seasoned tech executive, Tom Burnet, to its Board of Directors.
  • View the full release here: https://www.businesswire.com/news/home/20240410057819/en/
    Pipedrive welcomes a seasoned tech executive, Tom Burnet, to its Board of Directors.
  • We're delighted to welcome him aboard the Pipedrive Board of Directors," stated Dominic Allon, CEO of Pipedrive.
  • Burnet has an extensive background in providing counsel as Non-Executive Chairman to some of today’s leading technology and financial companies.